Excellent customer service! I had a quick question regarding my booking and the team responded almost instantly. It’s rare to see such a responsive support team. Definitely my go-to site for travel fr... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Excellent customer service! I had a quick question regarding my booking and the team responded almost instantly. It’s rare to see such a responsive support team. Definitely my go-to site for travel fr... Ver más
La empresa ha respondido
Ехала 30 августа 2025 года поездом «Тбилиси - Батуми» номер #802, вагон 2. Выронила в вагоне при посадке кошелек и не заметила потерю. Огромное спасибо проводнице Манана Тваури за находку, возвра... Ver más
The stuff was very helpful. The quality of the network and prices verses GB is good as well. I experienced in bad weather in some areas low quality of connection and specially when we leave touristi... Ver más
La empresa ha respondido
ონლაინ ბილეთის შეძენა, ზოგადად, სიამოვნებაა = ზოგავს დროს. ვებგვერდი მარტივია ნავიგაციისთვის. მომწონს, რომ ერთეული ბილეთის შემთხვევაში (მატარებლის ბილეთზე მაქვს საუბარი) რამდენიმე წუთით შენთვის ხდება... Ver más
Official Tickets Of Georgian Railway On TRE.GE you can buy JSC Georgian Railways official train tickets in the most convenient and fast way. Easily choose your seat location, direction and enjoy online and call centre service.
5, Petre Kavtaradze St, 0186, Tbilisi, Georgia
Ha contestado el 80% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The schedule had a train at 10:25, which I bought a ticket for. However, apparently it does not exist. In the end, I have a ticket for 8:00. Although I bought a ticket for 10:25, terrible.
Everything was great except for two things:
1. I prefer if you request the CVC code for each purchase not only once when I attach a card. The current variant is not secure since you don't provide two-factor authentication.
2. When I was buying tickets for the first time and inputting the passengers' requisites (name, surname, passport) I faced UI issues: when I switched the browser from full-screen mode to window mode and vice versa all the data I input into the form lost while the timer kept going.
Booking tickets is very easy with the website.
If the train is not open, you can enter your email and click on notify.
System notifies when tickets are open for that date.
I liked it
Simple, easy and intuitive! It also has a function to buy tickets on your behalf, whenever they become available, without any hustle from you!
The site is easy to navigate, payment is quick and safe, the return policy is helpful and comfortable and overall, everything works swiftly.
Очень хороший сайт, никаких проблем с покупкой билетов не возникло.
I was travelling with Business 3rd time from Batumi to Tbilissi. Everything was ok except "Sorry NO COFFEE!"
I just travel with my own Coffee jug but other people were really angry, because they also have the same experience several times... When you pay for these comfort, you have to get it! So plz take it in to the consideration and take some more Coffee for the way back from Batumi!
I just booked a ticket (a6g8p5A9F7b5575). When I booked it, the website showed the business class ticket was 40 Georgia Lari so I bought it. However, after the purchase, it indicated that I bought with $130 full purchase. I ended up returning it but was charged almost 30 Lari for the return fee as the train departs in less than 15 hours. I don't think it's fair for me to be charged that fee, as the website showed the wrong price initially!
უმაგრესი და უკომფორტულესი საიტია. ყველაზე მეტად რაც მომწონს, ჯერ ბილეთები გაყიდვაშიც რომ არ არის, საიტი მგზავრის სურვილის შემთხვევაში ავტომატურად, თავად ყიდულობს ბილეთს სასურველ თარიღში. სუპერ!
Everything is perfect only I paid by visa infinite, but didn't get cashback or any priority.
Pitty, that there is only one train daily :-) The online purchase is great service also for foreign visitors.
The system stores passenger data so you can reuse it next time you buy a ticket for the same person. You can also print the ticket or share a link to it, which is very convenient. Filters and overall page design are very appealing.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.