Terrible company
Terrible company. Everything is so bad. I regret my payment. I wish I could get it back. One of their so-called UGC creators sent me a video with another product. I dont even mention how bad the quality is.
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Manage dozens of influencer marketing campaigns at scale. With Trend's influencer marketing platform brands can scale generating influencer content and UGC.
Estados Unidos
Terrible company. Everything is so bad. I regret my payment. I wish I could get it back. One of their so-called UGC creators sent me a video with another product. I dont even mention how bad the quality is.
The customer service is non-existent. No responses to emails. If you have any issues with creators that won’t communicate or won’t upload the content they will not help. Don’t waste your time with this unprofessional company.
This company has really BAD quality creators. After I had to accept that bad content from them (I don't have a choice to reject it) they closed my account because I gave that creator 1-star feedback. It's a ridiculous reason.
I would caution any media buyer to approach Trend with careful consideration before investing any funds. Their platform is specifically designed to encourage users to purchase a minimum of $500 worth of credits before gaining any significant access to its features. Once these funds have been transferred, there are limited options available.
Unfortunately, our experience with Trend involved a disappointing encounter with a creator we intended to collaborate with. The creator, after expressing initial interest by applying for our job posting, ceased all communication. When we approached Trend for a refund due to the creator's unresponsiveness, we were informed unequivocally that the money had already been allocated and that we should seek another creator. No refunds would be issued. Period.
Furthermore, it is worth noting that the majority (approximately 95%) of the available creators on Trend appear to be of low quality, primarily catering to the oversaturated skincare market. Their profiles often showcase countless examples of content focused on wrinkle creams and body serums. If you have a product with a price point of $50 or higher, it is unlikely that you will find a creator with the desired level of quality and aesthetic.
In my personal opinion, I would recommend pursuing the traditional approach of finding creators through social media direct messages (DMs). Trend is a platform that should be avoided if possible.
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