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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This service offers so much more than just basic phone and I barely touched it but it's there for when I'm ready to grow. Very unexpected and very reasonable pricing. Super easy to set up up and I ap... Ver más

Valorada con 5 estrellas sobre 5

As a wedding planner and small business owner, my work load and call volume changes daily. I'm rarely able to drop what I'm doing to grab a pen and paper to take information or contact numbers. I love... Ver más

Valorada con 5 estrellas sobre 5

Brian in Tallahassee, FL really helped me with a difficult issue. For some reason I was not getting the notification on my cell phone with a client called and couldn't figure out why, I was quite fru... Ver más

Valorada con 5 estrellas sobre 5

As a contractor, I'm frequently on loud or hazardous job sites that prevent me from being able to take every call. I love that with Tresta, I never miss a call because every single call is answered,... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de servicios de telecomunicaciones
  2. Servicio de telefonía e Internet
  3. Compañía telefónica

Escrito por la empresa

With the Tresta virtual phone app, you can use your business phone number on any smartphone and get access to the the tools you need to professionally manage calls.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

102 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

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Valorada con 1 estrellas sobre 5

Great price, Horrible Service

Every month, I experience phone calls being dropped and "all circuits are busy" messages for outgoing and incoming calls.

Although their customer service is satisfactory, I am really disappointed with the app.

23 de marzo de 2020
Opinión espontánea
Valorada con 3 estrellas sobre 5

Tresta is good to use since it allows…

Tresta is good to use since it allows me to use my personal phone and have my business line going out.
I do have a couple issues.
I do make a heavy amount of out bound calls, and once a week or every other week, the systems goes down for at least an hour. The day is random, but it's usually between 5pm and 7pm PST.
I tend to make my calls between noon and 8pm PST. So when this happens my productivity goes to nil for that time period.
Restarting my phone doesn't help and I have tried to call several different numbers several times. I can still make calls on my personal number, but having Tresta is so I customers don't have my personal information.
There is no "troubleshooting" that addresses this.
The other part is off hour scheduling doesn't work that well as I still see calls coming in no matter what the time of day. Whether I am at work or not.
Those are the reasons I don't give a 5 star rating.

17 de marzo de 2020
Opinión espontánea
Logotipo de Tresta

Respuesta de Tresta

Paul, thank you for your feedback. We're sorry you're experiencing issues and would like to connect to learn more but we don't have your account information. If you're open to chatting with us please email support@tresta.com or call 844-2-TRESTA. We'd like to help so we can improve your Tresta experience!

Valorada con 5 estrellas sobre 5

It has really helped my business

It has really helped my business. I'm glad that someone thought of it!

15 de marzo de 2020
Opinión espontánea
Logotipo de Tresta

Respuesta de Tresta

We are so glad to hear that Tresta has helped your business. Thank you for the review!

Valorada con 1 estrellas sobre 5

bad customer service

13 de marzo de 2020
Opinión espontánea
Logotipo de Tresta

Respuesta de Tresta

Hi Steve, We’re so sorry for your experience! We are trying to learn a little bit more so we can make things right, but we haven’t been able to connect. We are optimistic we can turn things around, so if you’re open for a chat, please give us a call at 844-2-TRESTA and ask to speak to the Operations Manager. Hope to talk to you soon.

Valorada con 5 estrellas sobre 5

Good service

12 de marzo de 2020
Opinión espontánea
Logotipo de Tresta

Respuesta de Tresta

Thank you for the review, One!

Valorada con 3 estrellas sobre 5

I gave it a 3 because the Tresta app…

I gave it a 3 because the Tresta app does not open when there is an incoming call. Instead, it displays your Tresta number which is great if you remember it as your alternate number,

10 de marzo de 2020
Opinión espontánea
Logotipo de Tresta

Respuesta de Tresta

Hi Sarai. Thanks for your feedback – we love learning about what is and isn’t working for our customers so our product team can consider it for future development. We’d also like to make sure that you are currently configured to receive Tresta push notifications whenever you receive a call to your mobile device, as this will eliminate the need for you to remember your Tresta number. If you aren’t receiving notifications, give us a call at 844-2-TRESTA and we can make sure you’ve enabled the right settings on your app and phone. Our support team is super friendly and can walk you through it in just a few minutes!

Valorada con 5 estrellas sobre 5

Excellent Customer Service

Very polite and competent customer service. I have never had to wait to speak to someone to get a question answered. Tresta makes mobile business phone very easy and affordable.

7 de marzo de 2020
Opinión espontánea
Logotipo de Tresta

Respuesta de Tresta

Thank you for the review Kevin! Our 24/7 support team is amazing and we're glad to hear you're enjoying your Tresta experience.

Valorada con 5 estrellas sobre 5

New user with Tresta.

New user with Tresta.
I run a Condominium Management business here in Ontario Canada and was looking for a VOIP solution that I could customize with scheduling, and, that offered recording of calls. I signed up and the experience has been excellent from day one. Being a rather simple fella, I did have to call in to get some support in setting things up, but, one phone call and the person on the other end of the phone was amazing! Had me up and running exactly the way I wanted in about 7 minutes. Since then, have had a couple of interactions with Tresta staff for various bits and pieces and each and every time - service has been outstanding! I couldnt be more pleased with the choice and am looking forward to a long professional relationship with Tresta!!!

6 de marzo de 2020
Opinión espontánea
Logotipo de Tresta

Respuesta de Tresta

Darren, we are so appreciative of the kind words. Our support team makes us proud every day and we are so glad you're happy with your Tresta experience!

Valorada con 5 estrellas sobre 5

Fast signup

Fast signup, straightforward app and control panel, only thing I would like to see it's easier and smart voice mail system.

6 de marzo de 2020
Opinión espontánea
Logotipo de Tresta

Respuesta de Tresta

We really appreciate the feedback, Gary! We're always improving and are interested to hear your thoughts about voicemail in more detail. Someone from our awesome support team will be reaching out to you shortly.

Valorada con 5 estrellas sobre 5

I found the Tresta service to be stable…

I found the Tresta service to be stable and reliable. I was using another company for my outgoing business calls, but my calls kept getting disconnected and dropping. Tresta worked reagrdless if it was a 15minute call or an hour and a half.

Thanks

5 de marzo de 2020
Opinión espontánea
Logotipo de Tresta

Respuesta de Tresta

That's great, JL! We're so glad Tresta is your go-to service for reliable outbound calling.

Valorada con 1 estrellas sobre 5

Picture and text messaging was super…

Picture and text messaging was super slow/laggy. Calls consistently dropped. I do not recommend and would not recommend Tresta to my worst enemy.Very disappointed.

5 de marzo de 2020
Opinión espontánea
Logotipo de Tresta

Respuesta de Tresta

Hi Ralph. We’re sorry (and a bit surprised!) to hear about your experience. We’d love to be able to connect with you to learn more about what’s been happening and try to resolve the issues you’ve had, but so far we haven’t been successful in reaching you. If you are open to chatting with us, please let us know and we will reach out immediately. Our support team is amazing and is here 24/7 for your convenience.

Valorada con 5 estrellas sobre 5

Great service

Great service, affordable and easy to use

5 de marzo de 2020
Opinión espontánea
Logotipo de Tresta

Respuesta de Tresta

We really appreciate the review, Sergeu! We're so glad you're enjoying the service.

Valorada con 4 estrellas sobre 5

so far

so far, so good

5 de marzo de 2020
Opinión espontánea
Logotipo de Tresta

Respuesta de Tresta

That's great, Mike! If you have any questions, we're here 24/7.

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