We are so glad to have found TripToJapan! We used their "30 minutes free travel advice" (a 30-minute video conference with a very friendly and knowledgeable expert!) and they went to work for us, find... Ver más
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Consulta las opiniones de los clientes
Trip of Japan took care of all the hotels and train tickets. Sono was very professional and very helpful and very prompt at responding to all my emails. Highly recommended and will use again. Thank... Ver más
La empresa ha respondido
Enjoyed Kyoto and immersive Japanese experience in Nanten. Cities are huge compared to NZ so takes a bit of getting used to, especially the crowds. The Japanese should be immensely proud of their tidy... Ver más
La empresa ha respondido
We had a 3 weeks tour to Japan organized by "Trip To Japan". It was really a pleasure dealing with this company. Every thing we asked for was catered for. All the suggestions for what to do on the tr... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Hotel
- Hotel japonés con aguas termales
- Agencia de turismo
- Agencia de billetes de tren
- Agregador de viajes
Escrito por la empresa
Welcome to the Trip To Japan Team's message on Trustpilot! Here at Trip To Japan, our primary mission is to streamline your journey towards an unforgettable Japanese adventure. Our dedicated team is at the forefront of developing an innovative itinerary builder that enables travelers to tailor their exploration through Japan's rich tapestry of must-visit cities. We leverage a comprehensive network of platforms, operators, and vendors to merge the very best of Japan’s travel offerings into a single, fluid itinerary. Our itinerary templates aren’t just plans; they’re masterpieces created by leading tourism experts in Japan, boasting profound local insights. Our inspiration stems from Japan's unparalleled commitment to quality and the pursuit of perfection. It is this spirit of meticulous craftsmanship and seamless experiences that we strive to embody in all our services. With Trip To Japan, we invite you to immerse yourself in the essence of Japan, making every moment of your trip exceptional. Why set your sights on Japan? The country presents a juxtaposition of the timeless and the modern, making it a uniquely compelling destination. From the fleeting beauty of cherry blossoms in spring to the fiery palettes of autumn, Japan's landscapes offer a kaleidoscope of natural wonders. The culinary scene is a treasure trove awaiting discovery, and the blend of historic treasures with futuristic metropolises like Tokyo provides a narrative of contrast and harmony. Japan is renowned for its hospitable culture, impeccable transport systems, and a steadfast commitment to safety, making it an ideal destination for any traveler in search of an unparalleled adventure. We invite you to explore Japan with us, where every journey is an intricate tapestry woven with unforgettable experiences. Welcome aboard!
Información de contacto
Kitashinagawa 5-11-1, 141-0001, Tokyo, Japón
- +81 03-4578-2152
- info@triptojapan.com
- triptojapan.com
Communication was smooth
Communication was smooth, the planner answered every question and concern I had. My planner even helped me booked services that was not associated with her company! I appreciate how easy things were and how she was even available during my trip to be of assistance, thank you Sono, and thank you Trip To Japan!
2 de junio de 2025
Opinión espontánea
Respuesta de Trip To Japan
Hi Candace,
Thank you so much for your heartwarming 5-star review! 🌟 We're absolutely delighted to hear that your experience with Trip To Japan, from the first message to your final day, was smooth, supportive, and stress-free. It means the world to us that Sono was able to assist you in a way that exceeded expectations. That’s the heart of what we aim to provide: thoughtful, all-around support for a truly seamless travel experience in Japan. 🇯🇵✨
We're so grateful you chose Trip To Japan to help bring your adventure to life. We hope to welcome you again for future travels!
Warmest regards,
Hilda
Trip To Japan
Plan the best trip with TTJ
I had a great experience planning my trip with the team. My husband and I were planning a trip to Japan in May 2025, but our trip got cancelled a month before May due to an emergency. The team has been so cooperative and understanding. We got our full refund without any hassle at all.
They provide a one stop solution from planning a perfect itinerary to accommodations, arrangement of JR passes and all the tickets to popular tourist spots. The itinerary was so detail oriented and precise. I was so glad to see the output, after all the suggestions I had provided during our interactions.
I appreciate how responsive and professional the team has been. A special shout out to Mia, Bolli and Hilda for all their efforts! You guys have been lovely to interact with :)
I would highly recommend planning your trip through this platform and I look forward to planning my trip with them again :)
Thank you!
30 de mayo de 2025
Opinión espontánea
Respuesta de Trip To Japan
Hi Chitralekha,
Thank you so much for your beautiful 5-star review! 🌟 Even though your trip to Japan didn’t go ahead this time, we’re truly grateful for the opportunity to plan it with you. It was such a pleasure working with you on the planning, and you were absolutely lovely to interact with throughout the process! 💛
We’re so glad to hear that you appreciated the detailed itinerary and how everything from JR Passes to accommodations and tickets came together seamlessly. And thank you for your kind words about our team -Mia, Bolli, and I all enjoyed helping you, and we really truly appreciate your feedback.
Wishing you all the very best, and we sincerely hope to welcome you again when the time is right to make that Japan dream a reality! 🇯🇵✨
Warmest regards,
Hilda
Trip To Japan
Legit company, horrible experience (ENG speaker)
First, the company is legit, we had no issues booking and we had no issues claiming the experience
The experience, however, Tokyo Premium Night Drive, was horrible
- Audio guides for eng speakers only contain a fraction of what was said by the guide + the audo guide tends to glitch and stop playing
- Guide couldn't speak a lick of english
- The weather was fairly cold and windy, though we received free (very thin) raincoats, which was nice, it was still very unpleasant, riding with an open roof
- There was nothing in the description about spending half of the tour going up the Tokyo Tower, so we visited it ouselves a day before the trip
29 de marzo de 2025
Opinión espontánea
Respuesta de Trip To Japan
Hi Olaf,
Thank you for taking the time to share your detailed feedback. We're truly sorry to hear that your experience with the Tokyo Premium Night Drive tour did not meet expectations. While we're glad you found the booking process smooth and legitimate, we’re disappointed to hear that the tour itself fell short in several areas.
We take your comments seriously and will be reaching out to the operator to review these issues, especially regarding the quality of the English audio guides, the communication gap with the guide, along with the lack of clarity around the Tokyo Tower visit. That’s certainly important information that should be clear to all guests in advance.
We really appreciate you bringing this to our attention, and we’ll do our best to ensure future travelers have a better experience. Please don’t hesitate to reach out to us directly if there’s anything further we can do for you.
Warm regards,
Hilda
Trip To Japan
This service provider was committed to…
This service provider was committed to ensuring a smooth customer experience through willingness to go the extra mile to resolve unexpected issues which happened during the trip. There was accountability to the customer for the service purchased and communication prior to and after the trip was satisfactory. Overall experience was good.
30 de diciembre de 2024
Respuesta de Trip To Japan
Hi Malar,
Thank you so much for your kind and thoughtful review! 🌟 We're truly happy to hear that your overall experience was a positive one and that you felt supported throughout your journey. Going the extra mile and staying accountable is exactly what we strive for, especially when unexpected issues arise, we’re glad to know that care came through.
Thank you again for choosing Trip To Japan for your Mt. Fuji & Hakone tour, and we hope to welcome you back for another adventure in the future!
Warmest regards,
Hilda
Trip To Japan
Mako was a fabulous guide for sumo
Mako was a fabulous guide for sumo. She was very knowledgeable and did a fabulous job teaching us about sumo before the practice and was kind to spend time afterwards to thoughtfully answering all of our questions.
Plus she was at CSUN when I was. So fun.
20 de diciembre de 2024
Opinión espontánea
Respuesta de Trip To Japan
Hi Reba,
Thank you so much for your thoughtful 5-star review! 😊 We're absolutely thrilled to hear that you had such a memorable experience with Mako during the sumo practice tour. We're so glad she made your experience special from start to finish.
Thank you again for choosing Trip To Japan, and we hope to welcome you back on another adventure soon!
Warmest regards,
Hilda
Trip To Japan
Very clear and easy way to order event…
Very clear and easy way to order event tickets through this company. They were very responsive and addressed by need to reschedule my travel needs in an efficient manner. Very reliable service experience.
13 de septiembre de 2024
Opinión espontánea
Respuesta de Trip To Japan
Hi Pankaj Shah,
Thank you so much for your kind words and five star review! We're delighted to hear that you found the booking process for teamLab Borderless clear and easy, and that our team was able to assist you with your travel changes smoothly. Your trust means a lot to us, and we hope you had a magical time at the exhibition!
Warm regards,
Hilda
Trip To Japan
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