The Penthouse By Trotters Opiniones 

Fantastic service, would definitely recommend Trotters!Amazing collection & felt really comfortable making a purchase!Thank you for making it a memorable upcoming big birthday!

Awful was not a professional or caring system whatsoever

Absolutely buzzing with my experience at Trotters Jewellers. Walked in just to browse, walked out with a Rolex Submariner that looked like it came straight from James Bond’s wrist.

From the moment I stepped in, the lads were welcoming, knowledgeable, and not pushy at all. They knew their watches inside out — gave me the full rundown on the movement, history, and even the investment potential of the model I was eyeing. Felt like I was in safe hands the entire time.

The vibe in the shop is unmatched — proper East End energy, luxury but real. The watch itself? Immaculate condition, came boxed with papers, and honestly looks brand new. They even threw in a complimentary polish and resized it on the spot while I waited.

Massive shoutout to the team — made me feel like family. If you’re after a serious timepiece with no messing about, Trotters is the spot.

Will 100% be back when I’m ready for the next one.

I have been looking for a watch for a few months now and didn’t just want to go with anyone as it’s a lot of money to risk. But I was recommended to buy a Rolex from trotters. From a few people and my boyfriend he got his Cartier watch a few years back . So I went on the site chosen my watch and ordered it. Soon as I made the purchase I had a phone call from trotters saying they would post on the Tuesday and I would receive it on the Wednesday before 1pm if that was convenient for me. Which is was. And as they said I received my watch on the Wednesday around 10.30ish. No problems, no damage. Extremely happy with the watch I chosen.would definitely purchase again from this store. Thanks

Absolutely thrilled with my recent purchase from Trotters jewellers. The entire process was smooth from start to finish — clear communication, no pressure, and genuinely helpful service. They made everything easy and stress-free, and the piece itself exceeded expectations. Would definitely recommend them to anyone looking for a reliable and professional experience. Will be back for sure!

Great service.. for the second time 👌

Lovely experience, I will most certainly be purchasing again from them soon, wonderful staff, excellent time.

Thank you to the boys at the penthouse, helpful throughout the whole process of purchasing my first watch. 10/10 service, definitely will be back👍🏽

Very good service

Judd and the Team were excellent.

They looked after my son's to the highest level.

Great comunication,great peoples and all the process very well organized

I contacted trotters to source a watch in time for my wedding 6 days later and they delivered, great Communication and speedy turn around they even threw in a travel case for the watch which was a class touch.

Will definitely be a returning customer

Amazing customer service, Hands down the best in the Game!!

I have just received my new watch cleaning kit. It has arrived with a lovely card and message together with a very nice free watch pouch. Thank you so much. I know where my new watch purchase will be!

Solid service, quick responses and even had the team call me as there was a minor issue (my fault on inputting the wrong information) to make sure everything was correct and for me to have my item asap.

Would highly recommend Trotters! Great choice of watches!
Louis was really knowledgeable & there was no pressure to buy. The whole team were friendly & down to earth.
However they do need more glasses for the fizz!!!

Was my first watch, super helpful, no pressure to buy just wanted me to try loads on and get a feel for them.

10/10 will definitely be visiting again

Got a 2020 sub and love it!

I’ve always watched the guys on YouTube and love the way they put their heart into helping you choose your watch. Excellent!!!!

Brilliant all round service.
Fast replies, easy and trustworthy purchasing system. Secure delivery service.
A beautiful time piece at a brilliant price, I look forward to doing future business with Trotters Jewellers.

Not one for doing reviews but feel I had such a great experience for the second time with this company I feel it’s only right to take the time to give them 5 stars.Had a very minor issue with my purchase but was sorted out at 8:30 the same evening.Great product,amazing delivery and fantastic after sales service.highly recommend them