True to Sole Opiniones 

200
TrustScore: 2.5 sobre 5

2,3

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I purchased a pair of sneakers from them and never got them. Tried to contact them multiple times but the answer was either evasive or it provided fake tracking numbers. All in all, stay away from the... Ver más

Valorada con 1 estrellas sobre 5

AVOID THIS STORE! Terrible customer service and double-charging issues. I had an awful experience with Truetosole and strongly advise everyone to avoid them. I placed an order and paid for it f... Ver más

Valorada con 5 estrellas sobre 5

Sajnos a beígért kiszállítást nem sikerült tartaniuk, mivel külföldi raktárból érkezett a termék amit rendeltem, de a hazai raktárba érve az áru gyorsan házhoz lett szállítva. Az ügyfélszolgálati munk... Ver más

Valorada con 1 estrellas sobre 5

they do not pay invoices as they should - debt collection procedures will be needed now. As of to every client that reads that, I advise you to not buy on TTS Site. If anything changes about my si... Ver más

Información sobre la empresa

  1. Tienda de ropa de calle
  2. Zapatería

Escrito por la empresa

The number one limited sneaker and streetwear store & webshop in Hungary and in Romania. 100% authentic products with fast global shipping.


Información de contacto

2,3

Malo

TrustScore: 2.5 sobre 5

200 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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2,3

Todas las opiniones

(200)

20 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 1 estrellas sobre 5

Instead of getting the right model and…

Instead of getting the right model and the basic one of the shoes , I got the GS model instead of the normal one , and on the site they say is the normal model , and is the picture of the basic ones too , not the GS’s :))) WHO WILL BUY THE UGLY GS’s ???
And I told them about the fact that I received the wrong shoes , and they said nothing , just “check the size on our site” , BRO I GOT THE WRONG SHOES NOT THE WRONG SIZE 🤣

4 de julio de 2022
Logotipo de True to Sole

Respuesta de True to Sole

Hi!
As we said earlier, and as it was written down on the website, under every shoe's description you can find that from the size 36 to size 40 we sell GS shoes. We tried to help you understanding this through several e-mails, and we are very sorry that we couldn't.
Best regards,
the TTS team

Valorada con 1 estrellas sobre 5

After buying shoes online no feedback…

After buying shoes online no feedback for weeks. Shoes arrived VERY late. Exchange shoes asked because of wrong size, no feedback for weeks. After phone call, we got a promise, 2 more weeks passed by, still no shoes. ☹️☹️☹️

7 de junio de 2022
Valorada con 1 estrellas sobre 5

Delivery time issue

I ordered a pair of Jordan 4 and there are 4 weeks since I placed the order and I haven`t got it yet.
Every week I sent an e-mail asking about my order and the answer was " the parcell will arrive on the second half of next week" .
Still waiting for my order.
Really dissapointed about this site.

30 de mayo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful customer service!!

My parents ordered the air jordan 4 union for my birthday. We waited for the package for more then a month. 2 days before my birthday, my father called to see where it was. They just forgot my order. It didn't even come on my birthday, it came the next day and when I collected the order, the delivery man said I needed to pay him cash, even though I payed with card. So to get the order I paid cash. My parents talked to the staff and said they will give them the money back. To this day they didn't returned the money and it's almost a month since.

30 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

My opinion about shipping

In my opinion, there was no problem with the delivery, my shoes arrived safely to me. It was delivered in just 5 days which I think is fast. I recommend everyone to shop at the True To Sole webshop!

5 de abril de 2022
Valorada con 2 estrellas sobre 5

very good quality, very bad customer support

The quality of the product was very, very nice.
I gave two stars just because of the customer support, it was very bad.
If they only could reply to the emails and keep you updated regarding your order, would be perfect.
Also had a little bit of struggle with my refund, but eventually the money arrived in my bank account.
All you have to do is to keep calling until they answer the phone, because that’s how you are going to resolve your issues.

31 de marzo de 2022
Valorada con 1 estrellas sobre 5

I was waiting very long for my pair of…

I was waiting very long for my pair of boots, but at the end it came. After that I realized that boots are small to me so I decided to changed them for bigger pair. I am waiting since January 2022 and still didn't get the boots. I called 3 times and every time they promised me that boots are on the way. Nobody is picking me phone anymore. Totally unreliable company avoid if possible.

15 de marzo de 2022
Opinión espontánea

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