True Toys Opiniones 

Ordered a bike for my daughters birthday, this arrived damaged with the front spoke being bent so the front wheel was unable to be connected. These things happen, so I returned the bike and got a new one sent out. This too arrived damaged meaning that I then did not have a bike in time for my daughters birthday. The most frustrating part was that I was told that all orders go through checks to ensure they are not damaged and meet standards. Clearly not! Was offered a 20%discount to keep the bike despite it being dangerous and having broken plastic all over it where my daughter could trap her fingers. I did get a refund but was all a massive inconvenience and stress. The first time I get, it happens but to recieve a broken replacement as well is just not good enough.

Issue with getting item delivered, sat at evri local delivery depot for 4 days, tried to contact bargainmax to sort issue out and they wasnt very helpful, told me to wait and then ignored my emails trying to sort it out, evri being useless and trying to get bargainmax to sort issue out was impossible, they were happy to take my money but wasnt bothered if I actually got my item or not, in the end I had to find a email for higher up at evri to get my parcel, wont ever buy from bargainmax again purely on the worst customer service ever,

This company was easy to buy from. Their website was also easy to use, with lots of products and excellent value. The pram arrived in a box, within 2 days of ordering. Great service.

Great product at a great price

Excellent price and super fast delivery. Would highly recommend.

Do not order from here! This company is shocking, ordered a balance bike which said 12 inch, no where on the description was any other size stated, arrived and wheels measured 9.5 inch. Apparently you can only return items that are unopened but how would you know it is wrong if you’ve not opened it? And even if I had not opened I’d still have to pay for a return for their listening mistake. Shocking. Will never order from here again. AVOID AT ALL COSTS. They have now changed the website without informing me any different without any other communication! I have screen shots of the description of what I purchased it and screen shots now. I would like a full refund!!!!!!

2 of the items were shipped stuffed into the box and the backing card arrived completely crumpled. They were supposed to be gifts but look awful so now cannot be gifted. Shame as the rest was good.

Unbeatable price & item received within 24 hrs with no additional delivery premium. What can I say.......faultless!

It was easy to navigate to get for payment. I don’t have any negative comments to make. My parcels came very quickly. I’m happy with what I got.

Iteams were damaged and ive contacted to get replacements and ive been told I can't return as there opened.

Very fast delivery. Great updates on where my item was, item arrived in perfect condition

Excellent easy to use website, great range of items. Dispatch was so quick and email updates were great. Will 100% be using for more birthday gifts.

I followed all instructions however as soon as I tried to collapse swing both brackets broke the bolts sheared off the hinges now totally unusable

I placed an order for some toys on the Thursday morning and they arrived just over 24 hours later on the Friday, and that was without paying for express shipping. The website was easy to use and the toys were exactly as described and at a bargain price compared to other websites.

Fast, efficient delivery. Would have given 5 stars except for outer box packaging squashed in transit so toy box inside was damaged as well. As it’s a present would have looked better if box not damaged.
Maybe more protective packaging.
Other than that … great service thanks.

Product as described. Arrived very promptly.

Item never arrived even though I paid for next day delivery. 4 days later found out the item was being returned to BargainMax, leaving me without a birthday present for a party. I got a refund, but the company was totally unreliable.

Was offered a discount code, which didn’t work, after several emails and phone calls, I was told it couldn’t be used as my item was on promotion (this was not made clear to start with). I ordered the item (girls bike) and when it arrived, the box was severely battered and taped back together by the courier, and half the bolts were missing!

The price was very good and delivery was quick. I also enquired about a new customer code that didn’t appear as expected and the customer services response was very good and a refund was applied.
Unfortunately when the bike arrived it was the wrong size and it turned out that it was due to a mistake in their systems and they didn’t have the smaller size. This was very disappointing for my granddaughter as it meant we had to return the bike for refund and have then had to pay more to buy elsewhere but it’s one of those things that happen sometimes I suppose and the customer service staff member was very good in sorting everything out.

First time using Bargainmax and they did not disappoint! Easiest transaction, delivered in great time. Will definitely use again 5*