I was searching everywhere for a purple scooter for my great niece. I have been searching for 2 months and nearly given up when True toys appeared, I ordered it and I received it two days later, absol... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Avoid True Toys if you care about customer service. I returned an item on 8 September, and it was delivered to ZigZag Returns on 10 September. They held onto my money for nearly three weeks. My fund... Ver más
Well laid out site with good prices also. Kept me up to date with delivery details, fast delivery also. Bought the bike early for grandsons Xmas present. Easy to site to order from. Would use the site... Ver más
Outstanding service from True Toys! Really good low prices for lovely items and superfast delivery ... I ordered quite late on Friday afternoon and the package was delivered in my hand less than 48 h... Ver más
Información sobre la empresa
Escrito por la empresa
We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out. We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything. Delivering the true value of play We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making. Let kids just be kids More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us. Our Values Everything we do comes back to four things that make us who we are: Trust Honest Prices and recommendations you can rely on. Real No gimmicks, just genuine choices for real families. Understanding We're parents, and big kids ourselves, so we get it. Energy Because play should always feel like fun
Información de contacto
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 97% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent service arrived within 2 days…
Excellent service arrived within 2 days and the product is ideal for my granddaughter she loves it
Great price and packaging and quick…
Great price and packaging and quick delivery
Ordered on a Sunday & delivered on…
Ordered on a Sunday & delivered on Monday with free delivery. Fantastic service, well packaged & a really good price.
Great quality for money and speedy…
Great quality for money and speedy delivery
Having just assembled the bike for…
Having just assembled the bike for grandsons birthday I was a bit disappointed. The actual bike is nice, the instructions however were for 2 different bikes. Upon assembly we discovered that the mudguards & reflectors were for the other model in the manual, not the bike we have. It's too late to send it back for a replacement as I need it for Friday.

Respuesta de True Toys
Bargain Max was excellent and they are…
Bargain Max was excellent and they are a great company. I would have given 5 stars if there was choice given for delivery method. There is no choice of courier.
Other than that I think their brilliant.

Respuesta de True Toys
Always quick and safe delivery
Have ordered many times over the years. Always delivered quickly and safely. Good prices. Never had a problem. Only positives. Great service.
Parcel arrive quick and my grandson…
Parcel arrive quick and my grandson loved it was packaged well. Delivery service was great, the price of the item was great and was very easy to place the order. Will definitely buy from here again
User friendly and good price
User friendly, great price and fast delivery thank you.
Very Happy Customer
The delivery was super fast and the price of the remote control car was amazing. I am very happy
I am extremely disappointed as i…
I am extremely disappointed as i ordered a doll for my granddaughter’s birthday, but it never arrived, causing me to miss her birthday. Evri failed to deliver it and it was returned to the sender. I was offered a refund, but no good will guesture for the inconvenience.
I then asked for the item to be sent again, and unbelievably the same thing happened a second time. Two failed deliveries using the same courier. I have now requested a refund and awaiting. Very disappointing experience and I would not order from this company again. Order 243176. Date ordered 27.04.26

Respuesta de True Toys
Very disappointed with my experience.
Very disappointed with my experience.
I purchased a bike for my daughter’s 4th birthday, and it arrived in a completely unacceptable condition. The packaging was already damaged on delivery, and as a result one of the front spokes was bent, making the bike unsafe for a young child to use. The seat was also damaged, so the product was clearly not in a usable state.
On top of that, the instructions provided were unclear and made assembly far more difficult than it should have been.
This completely ruined what was meant to be a special birthday gift, which is incredibly frustrating.
I contacted the company and spoke with Hazel, who offered just £10 compensation alongside a refund. Given the safety concerns and the overall poor experience, this response felt inadequate and dismissive.
Overall, I am extremely unhappy with both the product quality and the way this issue has been handled. I will never order from Bargain Max again and would not recommend them to anyone.

Respuesta de True Toys
Monster high Frankie doll…
Bargainmax is a fantastic company free fast shipping my orders always come well packaged with no damage and good quality products l highly recommend
Very good quality and good price
Very good quality and good price
Easy service & Quick delivery
dolu playhouse
I ordered the dolu playhouse, it arrived with what looked like a huge coffee stain all down one side of the white panel.
I've tried to clean it but its visible. I'm not impressed, this cost around £100. It shouldn't have arrived like that

Respuesta de True Toys
Returned multiple items and no refund
Returned multiple items and no refund. Multiple emails, multiple WhatsApp’s, multiple phone calls and absolutely no response! Do not buy from here. Tried emailing again and now the email in undeliverable.

Respuesta de True Toys
2 broken bikes recieved
Ordered a bike for my daughters birthday, this arrived damaged with the front spoke being bent so the front wheel was unable to be connected. These things happen, so I returned the bike and got a new one sent out. This too arrived damaged meaning that I then did not have a bike in time for my daughters birthday. The most frustrating part was that I was told that all orders go through checks to ensure they are not damaged and meet standards. Clearly not! Was offered a 20%discount to keep the bike despite it being dangerous and having broken plastic all over it where my daughter could trap her fingers. I did get a refund but was all a massive inconvenience and stress. The first time I get, it happens but to recieve a broken replacement as well is just not good enough.

Respuesta de True Toys
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.






