I paid for a service contract up front for lawn and shrub care. During the year the weeds have never disappeared infact they are worse, and I lost over 8 trees to disease. The service is not thorough.... Ver más

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Consulta las opiniones de los clientes
I DO NOT RECOMMEND USING THIS COMPANY TO ANYONE! THEIR SERVICES ARE AWEFUL. THEY WILL NOT HESITATE TO STEEL YOUR MONEY!!!
La empresa ha respondido
They don't listen to the customer they no organization whatsoever bad Communications
We initially had an adequate experience with TruGreen. We had an excellent service rep. When we moved, we decided to stay with them. We have a larger yard now and we noticed that it was not living... Ver más
La empresa ha respondido
Información sobre la empresa
- Servicio de jardinería
- Arborista y podador de árboles
- Empresa de fumigación y control de plagas
- Servicio de análisis de terrenos
Escrito por la empresa
TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.
Escrito por la empresa

TruGreen Guarantee
Our work is backed by the TruGreen Guarantee

Información de contacto
594 Greenhill Dr, 78665, Round Rock, TX, Estados Unidos
- (512) 388-3726
Ha contestado el 72% de las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Waste of money lots of weeds and diseased trees
I paid for a service contract up front for lawn and shrub care. During the year the weeds have never disappeared infact they are worse, and I lost over 8 trees to disease. The service is not thorough. Even after calling customer service to enquire how many treatments I had left I still got charged an extra $600 dollars which is non refundable for visits that they stated were re visits for the poor service. Do not waste your money
They don't listen to the lack of communication they…
They don't listen to the customer they no organization whatsoever bad Communications
I DO NOT RECOMMEND USING THIS COMPANY…
I DO NOT RECOMMEND USING THIS COMPANY TO ANYONE! THEIR SERVICES ARE AWEFUL. THEY WILL NOT HESITATE TO STEEL YOUR MONEY!!!

Respuesta de TruGreen - Austin
Very difficult to cancel!
We initially had an adequate experience with TruGreen. We had an excellent service rep. When we moved, we decided to stay with them. We have a larger yard now and we noticed that it was not living up to what we had experienced. We had a different rep but had a very poor visit which we complained about to the company. They took care of the issue, however, we decide that since we had not really had a good experience overall since moving, we would cancel our service. 3 months later having contacted to cancel the service, we were still getting notification of service to be delivered. We contacted to cancel again and spent over 20 minutes on the phone with someone who really didn't want to cancel our service. Our request to speak to a manager went in one ear and out another until my only response to any question was "Please cancel our service". At the beginning of the call, I might have considered them in the future should circumstances change - however, never again. Good thing about a very satisfied customer is that they continue to pay and bring business with them - dissatisfied customers tell everyone they know and anyone who will listen. Consider yourself warned.

Respuesta de TruGreen - Austin
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