In November 2025 I signed a TruGreen agreement for 9 lawn services at a total of $597.17. TruGreen's own terms say annual billing won't exceed that amount unless the agreement is amended by wr... Ver más
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Consulta las opiniones de los clientes
Representative knocked on my door. Informed me who he was and what chemicals he would be applying and when to water. Also informed me what I should be expecting with my yard.
La empresa ha respondido
I requested a change to my service date due to a conflict. Waiting for new date.
La empresa ha respondido
Mindful of property, professional staff and great job with property
La empresa ha respondido
Información sobre la empresa
- Servicio de jardinería
- también en la categoría
- Arborista y podador de árboles
- Empresa de fumigación y control de plagas
- Servicio de análisis de terrenos
Escrito por la empresa
TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.
Escrito por la empresa
TruGreen Guarantee
Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.
Información de contacto
7501 Airport Freeway, 76118, Richland Hills, TX, Estados Unidos
- (817) 595-2035
3,5
Medio
4 opiniones
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Charged more than my contract, and billed after I cancelled
In November 2025 I signed a TruGreen agreement for 9 lawn services at a total of $597.17. TruGreen's own terms say annual billing won't exceed that amount unless the agreement is amended by written notice to the customer.
I never received any notice. My per-visit charge went from $69.24 to over $76, and fuel and credit card surcharges were added. When I questioned it, TruGreen said the surcharges were shown on work order summaries I was never sent, and that the increase went out in a mass email to all customers. That was not notice to me.
I cancelled by phone in June. I was still charged $76.68 in July. When I cancelled in writing, I was told I owed even more. In total I paid $625.06 on a $597.17 contract.
Only after I complained did TruGreen credit some of the surcharges, as a "good faith gesture." That is not how a company with integrity treats its customers.
Read your agreement closely, keep records of every call, and cancel in writing. I won't use TruGreen again.
30 de junio de 2026
Opinión espontánea
Respuesta de TruGreen - Fort Worth
Hi Gregg, we are sorry to hear this was your experience and that you've canceled your services with us. If there's anything we can do for you, please don't hesitate to let us know at reviews@trugreenmail.com.
Representative knocked on my door
Representative knocked on my door. Informed me who he was and what chemicals he would be applying and when to water. Also informed me what I should be expecting with my yard.
17 de abril de 2026
Respuesta de TruGreen - Fort Worth
Thank you for sharing your experience with us! We are happy to hear you had a great experience with your specialist.
Mindful of property
Mindful of property, professional staff and great job with property
31 de marzo de 2026
Respuesta de TruGreen - Fort Worth
Hi Ginda, we are happy to hear you had a great experience with your specialist! Thank you for sharing such a wonderful review!
I requested a change to my service date…
I requested a change to my service date due to a conflict.
Waiting for new date.
18 de marzo de 2026
Respuesta de TruGreen - Fort Worth
Hi Jean, our team is happy to help with this! Can you please send us an email at reviews@trugreenmail.com so we can better assist you?
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