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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I’m honestly shocked at this point. I have a big amount stuck with Truly Financial, and despite multiple follow-ups, there is still no answer, no timeline, and no resolution. This is not a s... Ver más

Valorada con 1 estrellas sobre 5

I initiated a transfer of several thousand dollars to myself at a different account.. an account I had used many times before. The transaction began on July 11. Today is July 25. It took two weeks to... Ver más

Valorada con 1 estrellas sobre 5

They have stolen my money a year ago. Anyone interested in a class action suit email me: info at best - matchmaking dot com or in stag ram it's matchmakingservices1 Katerina

Valorada con 1 estrellas sobre 5

Similar to other complaints, Truly has taken my funds captive. I executed a wire transfer to MYSELF and it has taken over 2 weeks with nothing more than the reply "looking into it" or "under review".... Ver más

1,4

Muy malo

TrustScore: 1.5 sobre 5

46 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,4

Todas las opiniones

(46)

12 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I'm writing this review for fairness sake

the experience with Truly financial is amazing so far, actually their support team and specially Shweta are kind and so helpful, I've never sent an email to them and the reply delayed more than 16 hours, except for holidays.
actually I don't think they deserve this rating, and I swear they didn't ask me to write any review.
but I was hesitated to signup with them because of these false reviews. I thought I should give them a chance and try with small amounts of money,
so far no problem and I'll be updating my review later if something wrong showed up, But honestly I can't imagine they will do anything wrong.

also please note they are starting a business with limited resources, please be kind and supportive.. you might start your business one day and be at the same situation!

11 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Stay away

My money was supposed to be transferred within 2-3 days and has been hung up now for over a month. I fear something nefarious is going on. Stay away.

13 de noviembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is a complete disaster

This is a complete disaster, all my years of banking I've never seen an online bank that is as dumb and unprofessional as trulyfinancial.com. I received payment from my customer and it has taken me over a month I'm still unable to transfer my money out and they keep giving me the same silly excuse over and over and over again to wait while they check the problem. even when I contacted the bank there service in is so slow their customer support sucks they can't even give any logical explanation as to whereabout the money I was sent was, it's been so difficult using truly financial and I would not advise even my worst enemy to sign up for this. This is such a scam company because obviously I think they re a scam company cuz their services seem one and to rub it in, they still cant give me a good reason why I can send out my money they receive the money quite well, I confirmed that the money was received in my company account with them but I'm unable to send money out cos they won't let me send the money out more like they put a Hold on it. Probably think they doing their own personal business with my money or they just want me to get frustrated and tired that I forgot about the money, its been over a month and there's still no logical explanation as to why they cant send my money back even when I contacted them and told them I want to close my account, I want to move my money my new company account because I have a company account with another bank they did say they will move the money and it's taking another two weeks for them to move money from my own account with them to the account I provided. please don't use this company its a poor scam company.

12 de octubre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

I can't send money from my account

I have over $100000 trapped in this bank for more than 3 months. This is looking like a scam and very annoying. If there's anything below one star I would have given. This is December 20th now theres no response. All I hear is that they are waiting for a refund.

13 de septiembre de 2022
Opinión espontánea

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