Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

This is an email I sent to the company: I must give you a reply to my first order of your Peppermint Gum. I gave it to two people in my office, along with myself. The gum was so strong that each... Ver más

Valorada con 5 estrellas sobre 5

Unbelievable product this is my 2nd order and absolutely love this If your struggling and want an alternative to drinking coffee this is it I’m not easily persuaded to even try this kind of thing... Ver más

Valorada con 1 estrellas sobre 5

The peppermint gum is so strong its unpalatable. Do not drink any water to rinse, it only intensifies the burning sensation. Don't believe the "Our Story" on the website. The photo of the founders i... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Crazy to think most the reviews on trust pilot are fake. Got the package not long after ordering, it was exactly what I asked for, same company and exactly what they described in the add. It’s pretty... Ver más


Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

98 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 69% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Fantastic product!

Completely changed my morning routine. Quit coffee completely the day I started using these. I take one in the morning and another in the afternoon to stay focused. Fantastic product.

23 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Late delivery and warning side effect

The product arrived late, and I requested a refund/return immediately after seeing many negative reviews but the company refused. I decided to try it today out of curiosity, and I deeply regret it. I experienced intense body burning and a severe headache. This product is dangerous and should not be allowed to be sold in the UK or anywhere else, for that matter.

22 de julio de 2025
Opinión espontánea
Logotipo de Trumora

Respuesta de Trumora

We’re very sorry to hear about your experience. Our product is peppermint-flavored, which can create a strong cooling sensation—especially on first use. This may feel intense at first, but it is completely normal and safe.
We recommend starting with 1–2 gums per day to allow your body to adjust gradually.
If you experienced any unusual discomfort, please reach out to our support team at support@trumora.com so we can better understand your situation and assist you directly.

Valorada con 1 estrellas sobre 5

Horrible experience .

Horrible experience .. overpowering painful explosion in mouth .. bad….

15 de julio de 2025
Opinión espontánea
Logotipo de Trumora

Respuesta de Trumora

We’re very sorry to hear about your experience. Our product is peppermint-flavored, which can create a strong cooling sensation—especially on first use. This may feel intense at first, but it is completely normal and safe.
We recommend starting with 1–2 gums per day to allow your body to adjust gradually.
If you experienced any unusual discomfort, please reach out to our support team at support@trumora.com so we can better understand your situation and assist you directly.

Valorada con 5 estrellas sobre 5

Absolutely love them

Absolutely love them and waiting on payday to get the gum as well as the mints again. I went for the extra strength and GOT exactly that. I'd had a long ride into work and a ride back home in a all day scorching heat feeling run down and tired popped two in the mouth and the taste blew me away so refreshing and 20 minutes later im feeling back to my normal self ready to go. Highly recommend these!

22 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love how it makes me feel

Love how it makes me feel. Stopped coffee for 2 days to see if it was enough and it was. Great energy without the gitters. Recommend and all my employees who have tried have ordered some.

22 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

severe burning

My wife bought these for me. Put one in my mouth, at first everything seemed fine. As i finished the mint and started chewing the gum that was left my throat became inflamed. I endured terrible pain for about five minutes or longer. The next day tried another thinking maybe it was a fluke. Same reaction. My throat still feels blistered two days later.

17 de julio de 2025
Opinión espontánea
Logotipo de Trumora

Respuesta de Trumora

We’re very sorry to hear about your experience. Our product is peppermint-flavored, which can create a strong cooling sensation—especially on first use. This may feel intense at first, but it is completely normal and safe.
We recommend starting with 1–2 gums per day to allow your body to adjust gradually.
If you experienced any unusual discomfort, please reach out to our support team at support@trumora.com so we can better understand your situation and assist you directly.

Valorada con 5 estrellas sobre 5

I love their products!

I have only used the product 3 times. I haven't needed coffee in 3 days. The taste is too strong (I'm a lightweight though) I would like it you had fruity options for flavors

17 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company is a scam

This company is a scam. I ordered two boxes and arrived almost a month later. Once I received I opened one box and had a horrible allergic reaction and I asked to return 1 box that I had opened ( only one piece was taken) and one unopened. They said I’m past 30 days which I’m not according to my shipping tracking but they won’t help me and said they won’t return. THEY advertise 30days no questions asked but have been absolutely terrible and

16 de julio de 2025
Opinión espontánea
Logotipo de Trumora

Respuesta de Trumora

We have checked our records and are unable to find any orders under your name or information. To assist you further, please contact our Customer Support team at support@trumora.com with your order details. We’d like to investigate this properly and ensure your concerns are addressed.

Valorada con 1 estrellas sobre 5

PAINFUL Within 2 minutes of chewing it caused…

Within 2 minutes of chewing it caused intense pain starting in teeth , travelled to jaw and then ear and then brain on right side where I was chewing. Felt like brain exploding ! Spat it out and thankfully the pain resolved within minutes. Going in the bin. SCAM waste of money !!!! 😡

16 de julio de 2025
Opinión espontánea
Logotipo de Trumora

Respuesta de Trumora

We’re very sorry to hear about the pain you experienced. Our product is designed to be safe, but everyone’s sensitivity can vary. We recommend starting with a small amount and seeing how your body reacts.

If you had such a severe reaction, please stop using it and consult a healthcare professional. We would also like to assist you further—please contact us at support@trumora.com so we can address your concerns directly.

Thank you,

Valorada con 1 estrellas sobre 5

The only reason Trumora gets 1 star is…

The only reason Trumora gets 1 star is because you can only post by giving them a rating.
It should be ZERO.
The product including packaging is very very similar to Neuro I believe to mislead the public.
When I approached the company about how bad the product tastes and asked for a refund I was told, they can’t refund any open product.
But on their website they posted this
“90-Day Risk Free!
100% satisfaction guaranteed on every order”
This is false advertising.
In emails back and for to the company, instead of acknowledging my dissatisfaction they keep offering a 20% discount on my next purchase.
If you are considering getting this product, DON’T.

Company responded with what I would describe as lame explanations.
Why have I NOT been offered a refund as they claim they do?
That’s what I initially requested.

12 de julio de 2025
Opinión espontánea
Logotipo de Trumora

Respuesta de Trumora

Thank you for sharing your feedback, and we're genuinely sorry to hear that you’re not satisfied with your experience.
We’d like to clarify that Trumora is an independent brand with its own product and packaging design. We are not affiliated with NeuroGum, and there is no intent to mislead customers.

Regarding our 90-Day Satisfaction Guarantee, we aim to stand by it fairly and transparently. While we generally do not accept returns on opened products due to safety and hygiene reasons, we do try to offer reasonable alternatives—such as a refund, partial refund, or discount—to help resolve customer concerns.

We're sorry if our communication felt dismissive. Our goal is always to find a resolution that feels fair and respectful. If you're open to continuing the conversation, please reach out again to support@trumora.com, and we’ll be happy to revisit your case.

Valorada con 1 estrellas sobre 5

Scam

Scam. Do not buy.

7 de julio de 2025
Opinión espontánea
Logotipo de Trumora

Respuesta de Trumora

We have checked our records and are unable to find any orders under your name or information. To assist you further, please contact our Customer Support team at support@trumora.com with your order details. We’d like to investigate this properly and ensure your concerns are addressed.

Valorada con 1 estrellas sobre 5

Way too intense

I've taken various caffeine gummies and drinks, but I found the Trumora mints way too strong. I put two in my mouth and started chewing, and within seconds I spit therm out and my mouth was on fire for 20 minutes before I could even stand to drink anything to help. Over the next few days I tried again, only putting one in my mouth and slowly letting it dissolve. In every case, after a few minutes I had to spit it out as it is just too strong. I love spicy food and was blown away this would be so intense, intolerable.

9 de julio de 2025
Opinión espontánea
Logotipo de Trumora

Respuesta de Trumora

We’re very sorry to hear about your experience. Our product is peppermint-flavored, which can create a strong cooling sensation—especially on first use. This may feel intense at first, but it is completely normal and safe.

We recommend starting with 1–2 gums per day to allow your body to adjust gradually.

If you experienced any unusual discomfort, please reach out to our support team at support@trumora.com so we can better understand your situation and assist you directly.

Thank you,

Valorada con 1 estrellas sobre 5

This is fake NeuroGum

This is fake NeuroGum. Do not order from this scam site.

Just look at their Instagram. They steal all of NeuroGum's assets and just put their logo on it.

30 de junio de 2025
Opinión espontánea
Logotipo de Trumora

Respuesta de Trumora

Thank you for your feedback. We want to clarify that our product is not NeuroGum, nor do we claim to be. We are an independent brand with our own original formula and branding.

If you have concerns or questions about your order, please reach out to us at support@trumora.com so we can assist you directly.

Valorada con 5 estrellas sobre 5

I love this gum!

I love this gum! I chew one in the morning to kick start my day and one in the afternoon during the sluggish times. It really perks me up and helps me focus. Will be ordering more soon!

11 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM AVOID AVOID AVOID 🚫🚫❌❌❌

It’s pure crap from china DO NOT BUY ITS A SCAM❌❌❌

8 de julio de 2025
Opinión espontánea
Logotipo de Trumora

Respuesta de Trumora

We’re sorry to hear you feel this way. Please know that our product is authentic and made with safe, approved ingredients. We take quality and customer satisfaction seriously.

If you’ve experienced any issues with your order, we’d appreciate the opportunity to make it right. Please contact our support team at support@trumora.com so we can assist you further.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más