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Información sobre la empresa

  1. Agencia de servicios de ayuda a domicilio

Escrito por la empresa

"At Trusted Care and Support, we are a home care company who offers home care, live in carers, respite carers, home services, home cleaning, cooking and other daily tasks to clients throughout South Shropshire including Craven Arms, Church Stretton and Ludlow and the surrounding areas. We love what we do and our passion shows in every single one of the home care services that we offer to people looking for home care companies in South Shropshire, Worcestershire and Herefordshire. This is why we believe that we should be your first port of call for a home care company who offers home care, live in carers, respite carers, home cleaning, cooking and other daily tasks, anywhere in South Shropshire or the surrounding areas. If you would like to know more, please give us a call."


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

17 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(17)

16 opiniones en los últimos 12 meses

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Comprobamos las opiniones

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Valorada con 5 estrellas sobre 5

Annie and her team are looking after my…

Annie and her team are looking after my mum. They have been very supportive and efficient in their communication with myself. Mum is very happy with her care and looks forward to their visits, they are very kind and caring. Thank you all

12 de junio de 2026
Opinión espontánea
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Respuesta de Trustedcareandsupport

We're overjoyed to hear about the outstanding care provided to your mum by our team at Trusted Care and Support, Ludlow. Thank you very much for taking the time to share your experience with us.

Valorada con 5 estrellas sobre 5

The real care company

I am very happy to be a staff and member of Trusted care since last four months
From the beginning the staffs,management supported me,guided me and gave opportunities to grow.Company trusted me and helped me to progress to become a standard carer.
The management team is friendly approachable ,and always willing to help when needed.They communicated well and make sure staff feel valued and supported.
I am also fortunate to work with wonderful clients and they are kind ,respectable and cooperative,which makes my job enjoyable and rewardable.
Overall I appreciate the support from both the management and staffs,and I enjoy being a part of the team.

1 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you for your amazing support for…

Thank you for your amazing support for my Father. We would be completely lost without you. The team go above and beyond their duties, nothing is too much trouble. Dad is so happy with the service and keeps asking when you will be back!

30 de mayo de 2026
Opinión espontánea
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Respuesta de Trustedcareandsupport

Your feedback is incredibly valuable. We are thrilled to hear about your positive experience with our service. Thank you very much for sharing your thoughts.

Valorada con 5 estrellas sobre 5

It's almost 9 months being a part of…

It's almost 9 months being a part of this best team . I had fabulous experience .
I learned alot .
100% recommend

7 de junio de 2026
Opinión espontánea
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Respuesta de Trustedcareandsupport

We are overjoyed to hear we're your best company! Your kind words about our management and staff mean so much. Thank you for everything that you do, your hard work and dedication to our customers shines through.

Valorada con 5 estrellas sobre 5

My experience as former Trusted Care part-time employee

I would like to thank Trusted Care family for everything we've been through during the last eight months. I've had the honour of helping others throughout their daily lives and making a difference, which I couldn't have done without being part of the Trusted Care family.

Our slogan at Trusted Care and Support is, "We care like family" ❤️. We only say that because that's what we do. I've learnt a lot from everyone here, and I hope that I have contributed to your knowledge and skills as well.

I want to thank you 😊! A thank you to everyone here! Because of your daily efforts, our customers can continue living in their own homes, and their loved ones can keep them at home during some of life's hardest moments. They depend on our presence, and you are making a difference in many lives every single day. Thank you 😊!

Thank you for letting me be part of this team, and I hope that we will always remain one family.

I give this review as a former Trusted Care and Support Part time employee.

31 de mayo de 2026
Opinión espontánea
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Respuesta de Trustedcareandsupport

Dear Ahmed,
Thank you for sharing your wonderful story about working with us for eight months or so. Your dedication to our clients and families is truly inspiring. Thankyou for all your hard work and being so kind and caring. I must say you always went the extra miles for everyone staff, carers, clients and families. Well done you!

Valorada con 5 estrellas sobre 5

We deal with Trusted Care & Support…

We deal with Trusted Care & Support from an accounts perspective each month and they are pleasure to deal with. Great team and response times in terms of accounts processing.

19 de mayo de 2026
Opinión espontánea
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Respuesta de Trustedcareandsupport

Thank you very much for the all-round 5-star review, it is very much appreciated.

Valorada con 5 estrellas sobre 5

Great Management and Meaningful Client Relationships

Trusted Care and Support is a great company to work for. Supportive management. I feel valued as a care worker and enjoy building positive relationships with clients.

15 de mayo de 2026
Opinión espontánea
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Respuesta de Trustedcareandsupport

Thank you for your feedback Ali, we are so proud of our highly skilled Carers and their versatility to care for clients with so many different requirements, this makes our team truly special. We're glad to hear that you feel valued and supported at Trusted Care and Support.

Valorada con 5 estrellas sobre 5

Two words" Just Brilliant "

Never had any previous experience of carers but the staff who visit us 7 days a week have all been just brilliant..nothing is too much trouble providing genuine heart felt care and flexibility in the hours of support just as we need it.

15 de mayo de 2026
Opinión espontánea
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Respuesta de Trustedcareandsupport

Thank you immensely for your kind words and valuable feedback. We're delighted to hear about your positive experience with our care services.
Thank you again for your wonderful feedback—it means more than words can express.

Valorada con 5 estrellas sobre 5

Very kind and supportive care agency

Very kind and supportive care agency. Clear communication with everyone we spoke to and readily available to help out and give advice.

18 de febrero de 2026
Opinión espontánea
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Respuesta de Trustedcareandsupport

Thank you for your 5-star review. We pride ourselves in offering the highest standards of care and communication to both our wonderful clients and their families. We are very proud of our care team, and I will ensure that this gets passed on to them.

Valorada con 5 estrellas sobre 5

Excellent service

I cannot speak highly enough of Trusted Care and Support and the wonderful care they have provided for my 91-year-old father. The team of carers who visit him each day have been kind, compassionate, professional, and consistently attentive to his needs.

Thanks to their exceptional support, my father has been able to remain in the comfort and familiarity of his own home, while receiving the highest standard of personal care and dignity he deserves. Their warmth, patience, and genuine dedication have brought great reassurance not only to my father, but to our whole family.

Knowing he is in such capable and caring hands gives us enormous peace of mind. We are deeply grateful for everything they do and would wholeheartedly recommend Trusted Care and Support to any family looking for outstanding care for a loved one.

4 de mayo de 2026
Opinión espontánea
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Respuesta de Trustedcareandsupport

Thank you very much for your kind feedback. We are delighted to hear that you are well satisfied with the care provided and that our team have been compassionate, professional and considerate. We pride ourselves on being able to go above and beyond for our clients and their families. We will pass these wonderful comments back to our lovely carers, and thank you for trusting us with the care for your father. It is always an honour and privilege to help.

Valorada con 5 estrellas sobre 5

Caring, flexible, communicative

Caring, flexible, communicative - thanks Asiv & team!

10 de mayo de 2026
Opinión espontánea
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Respuesta de Trustedcareandsupport

Your feedback is incredibly valuable. We are thrilled to hear about your positive experience with our service. Thank you for sharing your thoughts.

Valorada con 5 estrellas sobre 5

Outstanding care and support at home.

We cannot thank the team enough for the care, dignity and compassion they showed to my wife during her battle with Alzheimer’s. From the beginning they treated her not only as a patient but as a person, with kindness, patience and warmth.
Caring for someone with Alzheimer’s at home is very challenging, but the carers made it possible for my wife to remain in familiar surroundings which meant so much to both of us,
They were attentive to her needs at every stage, adapting as her condition changed and ensuring she was always comfortable.
They took the time to talk to her and treat her with respect even at difficult times.They also supported me through a very hard time.
In her final days their care was nothing short of exceptional.They ensured she was peaceful, comfortable and surrounded by dignity.
I would wholeheartedly recommend this care company to anyone looking for compassionate,professional and outstanding care and support at home.

7 de octubre de 2025
Opinión espontánea
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Respuesta de Trustedcareandsupport

Hi Ken,
Thank you very much for your incredibly kind and heartfelt words. It was our privilege and pleasure to be able to care for Sally and help her to stay at home as long as possible. We feel privileged to have been welcomed into your lives, and we’re so grateful for the trust you’ve placed in us. Your appreciation for our team will be shared with every member of staff and they will be deeply touched by your recognition.

Thank you so much again for your beautiful feedback—it means more than words can express.

Valorada con 5 estrellas sobre 5

A Care Agency that will go the Extra Mile for you

Trusted Care looked after me last Christmas for four weeks. They responded to a late request for help, and were the only agency to do that. The staff were kind and caring with Annie making sure everything ran smoothly even when there was heavy snow. Thank you Trusted Care.

5 de diciembre de 2025
Opinión espontánea
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Respuesta de Trustedcareandsupport

Hi Marian,
Thank you very much for your 5-star review. It has been an honour in supporting you over this short time. We pride ourselves on being able to go above and beyond for our service users and their families, we are very proud of our care team, and I will ensure that this gets passed on to them.

Valorada con 5 estrellas sobre 5

Reliable and Caring Help

The Trusted Care and Support team have helped to look after my dad for the past 9 months. They have been consistently reliable and supportive.

They provide excellent help at home and often go above and beyond what is expected. It’s clear they genuinely care about the people they support, which has given us real peace of mind.

We are very grateful for their help and would happily recommend them to others looking for dependable home support.

5 de mayo de 2026
Opinión espontánea
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Respuesta de Trustedcareandsupport

Thank you so much for your kind and thoughtful feedback! We're truly delighted to hear that you've had such a positive experience with all of our staff. It means a great deal to us to know that we've been able to meet your expectations and provide the level of care and support your father deserve. Your willingness to recommend Trusted Care and Support to others is the highest compliment we could receive. We sincerely appreciate your trust and support, and please know that we are always here for your loved one and the family whenever you need us.

Valorada con 5 estrellas sobre 5

The team at Trusted Care and Support…

The team at Trusted Care and Support made a difficult time for our family so much easier. From first contact with Asif everything ran smoothly and everyone was a pleasure to deal with.

The care provided to my mum by Annie and her colleague was highly professional, warm, and focused on respecting her autonomy and maximising her independence at all times. Mum's fears about what having 'care' might be like evaporated after the first visit.

I wouldn't hesitate to recommend Trusted Care and Support. All my expectations were exceeded and I am tremendously grateful to the whole team. They have shown me just how good care provision can be.

1 de abril de 2026
Opinión espontánea
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Respuesta de Trustedcareandsupport

Thank you so much for taking the time to share this beautiful feedback. We will pass these wonderful comments back to both members of staff, and thank you for trusting us with the care for your mother. It is always an honour and privilege to help.

Valorada con 4 estrellas sobre 5

After one month of light care my mother…

After one month of light care my mother is happy with this company. They give a friendly and helpful service so far, and have been very willing to accommodate my mothers needs

2 de febrero de 2026
Opinión espontánea
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Respuesta de Trustedcareandsupport

Thank you very much for your kind words and feedback. Much appreciated.

Valorada con 5 estrellas sobre 5

Excellent home help

I recently broke my leg and needed some help when I returned home. My helper, Annie from Trustedcareandsupport, has been great, keeping the house clean and doing jobs which I found difficult or impossible such as unloading the washing machine and hanging the damp clothes on an airer, and also fitting a duvet cover.

25 de marzo de 2025
Opinión espontánea
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Respuesta de Trustedcareandsupport

Dear Peter,
Thank you very much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are glad to hear that you are happy with our staff and home care services provided.

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