Trustestate Opiniones 

62
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Having trustestate deal with my late wife's affairs was one of my better decisions in recent years...everything handled by adam with the utmost professionalism and efficiency and trouble-free....I wou... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

ADAM SYM IS A CREDIT TO THIS COMPANY FROM THE BEGINNING OF THIS PROCESS HE IS A WEALTH OF KNOWLEDGE AND NOTHING IS TOO MUCH TROUBLE HE MADE A VERY DIFFICULT PROCESS PROGRESS AND FINALISE JUST AS S... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I was a little disappointed with the service at first to be honest but I’ve got to say any issues I had were dealt with promptly by Adam so all in all we got there ! Eventually !

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Adam offered me incredibly helpful advice and insights into how to deal with my mother's estate -specifically her bank and the funds in her account. Adam actually helped me avoid a possibly difficult... Ver más

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Información sobre la empresa

  1. Servicios legales

Escrito por la empresa

Your trusted partner for fast and hassle-free probate. When someone dies, sorting everything out can feel overwhelming. Whether you need probate or support handling the estate, our experts are here to help.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

62 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(62)

7 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Adam is a knight in shining armour

Adam is a knight in shining armour. If it hadn’t have been for him, we would be absolutely clueless in the probate application process. Thank you so much Adam for what you’ve done.

12 de junio de 2024
Opinión espontánea
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Respuesta de Trustestate

Sarah, thank you so much for your wonderful review! We're glad that we could support you during a difficult time.

Valorada con 5 estrellas sobre 5

Adam has been extremely helpful

Adam has been extremely helpful, I couldn’t have managed without his help.
I had an initial phone call with Adam a couple of weeks ago and then when completing the applications to register 2 trusts & apply for probate, Adam has answered several questions for me. I have emailed the questions and Adam has replied to my email in no time.
So glad that I came across this company.

24 de julio de 2024
Opinión espontánea
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Respuesta de Trustestate

Joanne, thank you for your kind words. We'll be sure to share your feedback with Adam!

Valorada con 5 estrellas sobre 5

Great service

They answered all my questions in a clear and easy to understand way and also gave additional information that was helpful. Their offer to me, to come back to them with any further questions, was a nice touch that I didn't expect.

28 de junio de 2024
Opinión espontánea
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Respuesta de Trustestate

Hi Davina, thank you for your feedback. We really appreciate it!

Valorada con 3 estrellas sobre 5

Great concept but needs some refinement.

This company were really compassionate which was important when dealing with the financial aspects of a recent death.

Using the company took away, to some extent, the pressure of having to notify relevant institutions of the death of a loved on. However, the search did not pick up on all of the organisations which we knew our loved one had a financial relationship with and so we are still going to have to notify those organisations ourselves.

On reflection it would have been easier to notify the relevant organisations myself as I would have a better idea of exactly what stage everything was at as in some cases other than knowing that they have been notified I've no indication of whether the relevant processes have started or not. Of particular concern was that share holdings of very well known organisations were not picked up by the report.

Some financial institutions wouldn't speak to me as a consequence of using a third party organisation such as Trustestate to notify the death. Trustestate did try to support this conversation as much as they could.

18 de junio de 2024
Opinión espontánea
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Respuesta de Trustestate

Hi Alison, thank you for taking the time to leave us feedback.

We completely understand your point. While we make our best efforts, we are sometimes limited by the processes different organisations use and their responsiveness to requests. We are continually trying to improve and will certainly take your feedback on board.

Thank you for giving us the opportunity to be of service. We really appreciate it!

Valorada con 5 estrellas sobre 5

Trustestate review

Adam from Trustestate called me at the arranged time, made me feel very relaxed and listened to my queries carefully. I felt he understood my position and made all the legal speak very easy to understand. He was considerate and patient, knowledgeable and didn't rush me. At a very difficult time for me, he explained my responsibilities and duties, my rights and options. Would highly recommend.

12 de junio de 2024
Opinión espontánea
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Respuesta de Trustestate

Thank you for your feedback, Marie. We really appreciate it!

Valorada con 4 estrellas sobre 5

Trustestate - A service with huge potential!

I used the services of Trustestate going back a few months ago. From the very start, I found Adam personable, reassuring and very professional. We had several pleasant phone and email exchanges.

The service itself is potentially a very good one as the returned info was pretty detailed. My one disappointment was that the returned info was mostly about liabilities and hardly about any assets.

For an executor, the latter is important and perhaps the key reason for opting for the service as all liabilities has to be repaid somehow. In my case, the search produced no result of assets. Thankfully, through dogged, relentless digging, we located some assets (mainly pensions).

That said, I place that responsibility on the pension companies rather than Trustestate. I dare say that anyone who’s handled probate will very quickly realise that pension companies aren't too keen for assets to be found. Even when you do, they’d make the claim process very difficult.

I've nothing but admiration for Adam given the effort he put into my enquiry. I wish the result was more positive but as I said, that’s not on him.

I recommend Trustestate services unreservedly and will use them again if the need ever arises.

15 de diciembre de 2023
Opinión espontánea
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Respuesta de Trustestate

Hi, thank you for taking the time to leave a review. We truly appreciate your feedback!

We understand your frustration about the limited asset information you found in your search. You're right, while we use a comprehensive search process, it relies on the information companies provide.

Thank you again for your kind words about Adam and your recommendation of Trustestate.

Valorada con 5 estrellas sobre 5

Professional, friendly and approachable

Adam really helped me unpick the complicated financial arrangements after my husband's sudden death. His blend of professionalism combined with approachable manner really helped throughout this difficult time. I was kept informed at all stages of the report. It was money well spent and I wouldn't hesitate to recommend this company.

11 de abril de 2024
Opinión espontánea
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Respuesta de Trustestate

Thank you so much for the review and for recommending us. We'll be sure to share your feedback with Adam!

Valorada con 5 estrellas sobre 5

We we're called on time on the date…

We we're called on time on the date specified. Adam gave us clear and friendly helpful advice on what was to be expected and what options lay ahead. Gladly recommend.

9 de abril de 2024
Opinión espontánea
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Respuesta de Trustestate

Audrey, thank you for your kind words. We really appreciate your feedback!

Valorada con 5 estrellas sobre 5

Probate

I spoke to Adam Sym with regards to probate for my father. He was very helpful and gave me a lot of advice.
I would highly recommend them.
Many Thanks
Amanda Nevill

26 de marzo de 2024
Opinión espontánea
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Respuesta de Trustestate

Thanks, Amanda. Glad we could be of help!

Valorada con 5 estrellas sobre 5

Great comms and thorough service

Adam was really helpful throughout - explaining the options and being open and honest about the remits of the search, keeping us updated throughout and advising how to use the information they found. Really great service and gave us a lot of peace of mind.

22 de marzo de 2024
Opinión espontánea
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Respuesta de Trustestate

Sophie, we're really pleased to hear that you had a great experience. Thanks for your feedback!

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, constructive advice.

18 de marzo de 2024
Opinión espontánea
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Respuesta de Trustestate

Thanks, Richard. We really appreciate your feedback!

Valorada con 5 estrellas sobre 5

Professional, efficient service. Highly recommended.

Quick, courteous, friendly and efficient handling of the estate search. Additional advice concerning tax and probate forms was freely offered, though in the end this was not needed.
I was impressed by the regular updates on progress, and the clarity with which all aspects of the process were explained to me.

1 de marzo de 2024
Opinión espontánea
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Respuesta de Trustestate

Rose, we're striving to bring more transparency to this industry, so this means a lot to us. Very happy to hear that you had a positive experience and appreciate you taking the time to share your thoughts with us.

Valorada con 5 estrellas sobre 5

Awesome people working there with focus…

Awesome people working there with focus on their customers' issues not money! I highly recommend TRUSTSTATE as you will feel like with old friends there. Thank you.

30 de noviembre de 2023
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Respuesta de Trustestate

Thanks so much for your feedback, Solomon. We're very glad that you had a good experience.

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