Lovegroves Farm, High Street, Long Wittenham, OX14 4QQ Abingdon, Oxon, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Visits from my TrustonTap carer, NB, have been truly supportive in every way. NB is charming and intuitive about my needs and has helped with bed making, laundry, small shops and keeping things ship-s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The team have been very effective and efficient, the process simple. I talked about our needs, received multiple resumes, decided who to video interview and then meet in person. Care for your loved on... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Sharma was kind and caring and looked after my husband after a recent operation. We felt she was very concerned for his welfare and as he still had poor mobility and was confined to bed, kept checking... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Trust on tap found us an excellent PA at short notice. They were very responsive over a bank holiday weekend

La empresa ha respondido


Información sobre la empresa

  1. Servicios de asistencia médica a domicilio
  2. Organización de asistencia y servicios para discapacitados
  3. Cuidado de personas mayores

Escrito por la empresa

TrustonTap is an introductory care agency, helping older people across Oxfordshire and Buckinghamshire to stay at home, independently, for as long as possible with trusted, affordable care and support on tap. We know that finding suitable care can often be very difficult and we want to make this easier for those receiving care, their families and/or healthcare professionals. We understand that good care is all about relationships and that short visits with different carers every day, do not work for carers or those they care for. Whether you or your loved one needs a carer to help with washing or dressing, pick up a prescription, help with administration or simply to have someone to chat to, TrustonTap can introduce you to trained, experienced and vetted carers living in your local area.


Información de contacto

  • Lovegroves Farm, High Street, Long Wittenham, OX14 4QQ, Abingdon, Oxon, Reino Unido

4,4

Excelente

TrustScore: 4.5 sobre 5

120 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 50% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Kind, caring, considerate

Sharma was kind and caring and looked after my husband after a recent operation. We felt she was very concerned for his welfare and as he still had poor mobility and was confined to bed, kept checking on him regularly. She also looked after our little dog, Sophie, who obviously took quite a shine to her!

9 de mayo de 2026
Opinión espontánea
Logotipo de TrustonTap - Oxford

Respuesta de TrustonTap - Oxford

Thank you for your kind words
William
Founder & CEO

Valorada con 2 estrellas sobre 5

The administrators were helpful and…

The administrators were helpful and friendly. But we needed emergency help (someone returning home after broken ankle), it was hard to talk properly to the proposed carer beforehand, she missed the first meeting, and turned out to be not appropriate. No one warned us of the £18 'Short-term booking fee'. I'd advise anyone needing sudden help to talk carefully to several proposed carers in advance, whatever the urgency!

10 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Visits from my TrustonTap carer

Visits from my TrustonTap carer, NB, have been truly supportive in every way. NB is charming and intuitive about my needs and has helped with bed making, laundry, small shops and keeping things ship-shape at home in numerous ways. It has been a pleasure to have her company and help.

7 de mayo de 2026
Opinión espontánea
Logotipo de TrustonTap - Oxford

Respuesta de TrustonTap - Oxford

Anthony, thank you for your kind feedback.
I am glad we have been able to help
William
Founder & CEO

Valorada con 5 estrellas sobre 5

Has helped our situation

Has helped our situation, having additional support.
As I wanted, somebody else for Mum to interact with.

8 de mayo de 2026
Opinión espontánea
Logotipo de TrustonTap - Oxford

Respuesta de TrustonTap - Oxford

Thank you for the feedback
William
Founder & CEO

Valorada con 5 estrellas sobre 5

Recommend without reservation

The team have been very effective and efficient, the process simple. I talked about our needs, received multiple resumes, decided who to video interview and then meet in person. Care for your loved ones is crucially important and in the end depends on the person actually providing the care. We couldn’t be more confident in Lindsay. She is exceeding all my and our expectations, has very quickly settled in and making a great difference.

4 de mayo de 2026
Opinión espontánea
Logotipo de TrustonTap - Oxford

Respuesta de TrustonTap - Oxford

Ellen,
Thank you for your kind words.
William
Founder & CEO

Trustpilot está evaluando esta opinión de acuerdo con nuestro protocolo de denuncia.

Valorada con 5 estrellas sobre 5

As a P.A working for TrustonTap I have…

As a P.A working for TrustonTap I have found them from the beginning to be extremely supportive, friendly and helpful encouraging the best from their carers and most important they genuinely care about their clients. I would and have happily recommended them to both potential clients and carers.

26 de marzo de 2026
Opinión espontánea
Logotipo de TrustonTap - Oxford

Respuesta de TrustonTap - Oxford

Sam,
Thank you for this. Much appreciated
William
CEO & Founder

Valorada con 4 estrellas sobre 5

Antonia and her team were polite and…

Antonia and her team were polite and patient with my mother.
I am so glad that I chose Truston tap as they have found for my mum a very caring carer.

29 de enero de 2026
Opinión espontánea
Logotipo de TrustonTap - Oxford

Respuesta de TrustonTap - Oxford

Thank you for your kind words
William
Founder & Managing Director

Valorada con 5 estrellas sobre 5

Friendly helpful kind staff

Friendly helpful kind staff. Always have time to chat,quick response.
They look after staff and clients.
Payment on time.

21 de febrero de 2026
Opinión espontánea
Logotipo de TrustonTap - Oxford

Respuesta de TrustonTap - Oxford

Iveta,
Thank you for this review
Most appreciated
William
Founder & Managing Director

Valorada con 5 estrellas sobre 5

I have been given a warm welcome by…

I have been given a warm welcome by TrustonTap team.
The staff have been extremely helpful whenever I have got any work related issue.

21 de febrero de 2026
Opinión espontánea
Logotipo de TrustonTap - Oxford

Respuesta de TrustonTap - Oxford

Thank you
William
Founder & Managing Director

Valorada con 5 estrellas sobre 5

High quality care and support

After an initial meeting with P, both my relative and I who I care for, felt quite at ease. P is an experienced carer who displays compassion and thoughtful companionship to my relative and gives me support too. I would recommend TrustonTap for their professional management and empathetic approach to clients.

23 de enero de 2026
Opinión espontánea
Logotipo de TrustonTap - Oxford

Respuesta de TrustonTap - Oxford

Thank you for this feedback
William
Founder & Managing Director

Valorada con 5 estrellas sobre 5

I use TrustonTap quite a lot and they…

I use TrustonTap quite a lot and they are regularly and reliably helpful, both the drivers and the office. It;s been a great discovery and I keep on finding new things they can do to help me.

20 de febrero de 2026
Opinión espontánea
Logotipo de TrustonTap - Oxford

Respuesta de TrustonTap - Oxford

Robin,
Many thanks for this feedback
William
Founder & Managing Director

Valorada con 5 estrellas sobre 5

Caring

Very helpful and caring, arrives when promised

10 de febrero de 2026
Opinión espontánea
Logotipo de TrustonTap - Oxford

Respuesta de TrustonTap - Oxford

Thanks
William
Founder and Managing Director

Valorada con 5 estrellas sobre 5

Very friendly and supportive

Very friendly and supportive, always happy to chat anytime and answer questions . The pre meet before taking in a role is very good . Good range of opportunities to search through

19 de febrero de 2026
Opinión espontánea
Logotipo de TrustonTap - Oxford

Respuesta de TrustonTap - Oxford

Cheryl,
Thank you for your kind words
William
Founder and Managing Director

Valorada con 5 estrellas sobre 5

Super friendly and helpful staff

All of the staff that I have spoken/emailed with have been super friendly and helpful. No negative experiences at all!

19 de febrero de 2026
Opinión espontánea
Logotipo de TrustonTap - Oxford

Respuesta de TrustonTap - Oxford

Sarah,
Thank you
William

Valorada con 5 estrellas sobre 5

Trustontap were very helpful in setting…

Trustontap were very helpful in setting up a suitable PA to assist with the live-in carer’s leave entitlement. To date this seems to be working very well and both carers and my sister are happy with the current arrangements.

18 de febrero de 2026
Opinión espontánea
Logotipo de TrustonTap - Oxford

Respuesta de TrustonTap - Oxford

Anne
Thank you for this feedback
William
Founder and Managing Director

Valorada con 5 estrellas sobre 5

From our first approach ,Trust on Tap…

From our first approach ,Trust on Tap has been prompt in answering our questions and helping us to find a carer who matches our particular situation . Michael the carer is kind , sensitive, reliable and uses his time with us very efficiently .My husband is very happy .
Thank you !
G P

2 de febrero de 2026
Opinión espontánea
Logotipo de TrustonTap - Oxford

Respuesta de TrustonTap - Oxford

Many thanks for this feedback.
Much appreciated
William
Founder and Managing Director

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más