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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

It's been 1 month now that i have been working with TrustonTap and i have loved every second of it, the team are so incredibly helpful and sweet. Thank you to everyone in the customer service team! Th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Visits from my TrustonTap carer, NB, have been truly supportive in every way. NB is charming and intuitive about my needs and has helped with bed making, laundry, small shops and keeping things ship-s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

TrustonTap have been brilliant for Mum. She has a wonderful, kind live-in carer who gets on brilliantly with her and makes sure she eats and sleeps well and gets her daily exercise. She has 3 eq... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Sharma was kind and caring and looked after my husband after a recent operation. We felt she was very concerned for his welfare and as he still had poor mobility and was confined to bed, kept checking... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicios de asistencia médica a domicilio
  2. Organización de asistencia y servicios para discapacitados
  3. Cuidado de personas mayores

Escrito por la empresa

TrustonTap is an introductory care agency, helping older people across Oxfordshire and Buckinghamshire to stay at home, independently, for as long as possible with trusted, affordable care and support on tap. We know that finding suitable care can often be very difficult and we want to make this easier for those receiving care, their families and/or healthcare professionals. We understand that good care is all about relationships and that short visits with different carers every day, do not work for carers or those they care for. Whether you or your loved one needs a carer to help with washing or dressing, pick up a prescription, help with administration or simply to have someone to chat to, TrustonTap can introduce you to trained, experienced and vetted carers living in your local area.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

180 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(180)

48 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I started work through Trustontap when…

I started work through Trustontap when it was in its infancy some 8 or 9 years ago and have stuck with them ever since. What is so great about them is they make you feel so good about yourself providing new clients as you need them and finding the right families for you. A real bonus is they ask you what you would like to be paid in recognition of the important job carers do. Since starting with Trustontap i have notlookedback.

17 de octubre de 2023
Opinión espontánea
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Respuesta de TrustonTap

Many thanks for this feedback. Always appreciated.

Valorada con 5 estrellas sobre 5

Outstanding ToT

I have worked in care for 20 years, and via Trustontap now for over 7 years. It all starts at the very tippy top, I truly believe. As
William is just so warm, kind, uptodate and knowledgeable, an outstanding Leader.
He delivers updates everyweek for all the care team. As a carer I feel so supported and valued. The office staff are always reliable and get back to any queries, and are so easy to talk to! I love having the confidence of a great quality team behind me, so I can fully focus on my wonderful clients to support them to have postive days. I love caring and supporting people to have fun, smiles and happy experiences. With TrustOnTap, your really onto a winner of the true warmth you need for your loved ones! I'm so proud to say I'm a carer for Trustontap!

16 de octubre de 2023
Opinión espontánea
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Respuesta de TrustonTap

Thank you for your kind words. Most appreciated.

Valorada con 5 estrellas sobre 5

Emily at Truston Tap was fantastic

Emily at Truston Tap was fantastic, when I realised my elderly father wasn’t coping so well and needed help I phoned Truston Tap and spoke to Emily, my father has certain requirements to for fill and I was anxious that I wasn’t going to be able to explain or be understood as to the care he needed but that was all very quickly forgotten as Emily listened to my questions and answered everything to its fullest.
I was very impressed with how Truston tap went about getting the right career for my father, the paper work side was again easy to process and it all happened super quick making both my life and my fathers so much better.
I would highly recommended this company.. and to Emily thank you for your patience and kindness and for sorting every thing out

4 de octubre de 2023
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Respuesta de TrustonTap

Thank you for this. Your feedback is most appreciated, William

Valorada con 4 estrellas sobre 5

Always there to answer your questions

Always there to answer your questions. Very supportive and flexible. Would be good if they could provide more training/ qualification like how to use a hoist.

1 de septiembre de 2023
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Respuesta de TrustonTap

Thank you for you kind review which is very helpful and we are looking into other training options Antonia

Valorada con 5 estrellas sobre 5

I’m very grateful for the help I get…

I’m very grateful for the help I get each week via Trustontap

3 de octubre de 2023
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Respuesta de TrustonTap

Thank you so much for your kind review, which helps others who are looking for care. We pride ourselves on the high level of care we deliver to each of our customers. Kind regards Antonia

Valorada con 5 estrellas sobre 5

I have worked with TrustOnTap over a…

I have worked with TrustOnTap over a year now and the management have been supportive in terms of finding work and they are always available if I need help regarding my work

3 de octubre de 2023
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Respuesta de TrustonTap

Much appreciated, regards William

Valorada con 5 estrellas sobre 5

The team was really helpful

The company was lovely and great team work.

25 de diciembre de 2022
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Respuesta de TrustonTap

Thank you so much for your lovely review which will help others who are also looking for care. Regards Antonia

Valorada con 5 estrellas sobre 5

TrustonTap is the best care company i have found.

TrustonTap is the best care company I have used so far and I have needed care for the last 25 years. The carers are trained to a high standard and those I have met so far have all been very kind and respectful.

3 de octubre de 2023
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Respuesta de TrustonTap

Thank you so much for your kind review. It means alot to us and our carers who strive to deliver the best care to all our clients. Kind regards

Antonia

Valorada con 5 estrellas sobre 5

I am so glad I was out in touch with…

I am so glad I was out in touch with yourselves you have taken a wait of my shoulders and assisted and helped me a lot. Very unpaid very stress free. Nothing is to much

3 de octubre de 2023
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Respuesta de TrustonTap

I am pleased we have been able to help. Thank you for your support

Valorada con 5 estrellas sobre 5

this company is wonderful,just a phone…

this company is wonderful,just a phone call away if needed, Debbie, Karen and Petra looked after my husband for a few years , they were fantastic, very kind, and thoughtful, and did a really good job.

3 de octubre de 2022
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Respuesta de TrustonTap

Thank you for this. Much appreciated

Valorada con 5 estrellas sobre 5

I worked with Trust on Tap for over…

I worked with Trust on Tap for over three years , and I can honestly say that had it not been for my own unfortunate hip replacement that went wrong , I would still be employed by them .
Management is approachable and staff members closely monitored without feeling that they are not being appreciated . I will always refer patients and carers to their company

3 de octubre de 2023
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Respuesta de TrustonTap

Thank you for your kind words Kind regards Antonia

Valorada con 4 estrellas sobre 5

Excellent experience

We found the process of finding a carer relatively simple and are extreme happy to have found a very lovely carer Tara Rai

3 de octubre de 2023
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Respuesta de TrustonTap

I am glad we have been able to help. Thank you for your feedback

Valorada con 5 estrellas sobre 5

Great experience working with them

Great experience working with them!
Very responsive when you need support and great at getting you roles as a carer

3 de octubre de 2023
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Respuesta de TrustonTap

Thank you Shahena. Much appreciated

Valorada con 5 estrellas sobre 5

Trustontap is an amazing company to…

Trustontap is an amazing company to work with. I was a carer with them for a few years and found them helpful and supportive in all areas. Fantastic team in the office and William and Antonia was available At all times Can’t recommend them highly enough.
A care company that actually cares. Well done Trustontap.

26 de septiembre de 2023
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Respuesta de TrustonTap

Thank you so much for your kind review which means so much to all the team at TrustonTap. Hopefully it will help others find the care they need. Kind regards Antonia

Valorada con 4 estrellas sobre 5

Trust on Tap is good at supporting carers and clients…

Trust on Tap is very good at finding me work, training me and giving me useful up to date information. They give health and Covid updates and advice us regarding how to support clients with different needs.

26 de septiembre de 2023
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Respuesta de TrustonTap

Cathy thank you for your kind review regards Antonia

Valorada con 5 estrellas sobre 5

Good communication

Good communication. Reliable and helpful

13 de marzo de 2023
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Respuesta de TrustonTap

Thank you for your kind review, regards Antonia

Valorada con 5 estrellas sobre 5

TrustonTap: Great team to work with.

Great team to work with. I’ve received tremendous support from the office throughout my time as carer. I’ve been with trust on tap now for the past 8 months and I’m really enjoying it. Recommend it to all carers who have a passion for taking care of the vulnerable and elderly.

1 de febrero de 2023
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Respuesta de TrustonTap

Many thanks

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