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Truvista Fiber Opiniones 

80
•
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Since getting connected with Truvista, I have been very pleased with the service of this product. I appreciate the lower cost from the company I just disconnected with that continued to raise my month... Ver más

Valorada con 4 estrellas sobre 5

The TV picture is great but we contoinually get times whenever the picture freezes up for 10- 20 seconds. We have shut down and restarted the modem but the problem continues to come back. Sometimes we... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Has been very flexible and responsive when I had trouble paying bill from a foreign country (web site would not allow payments from outside of the USA ) Also very prompt in reporting a service outage... Ver más

Valorada con 3 estrellas sobre 5

Customer Service has been almost non-existent since I signed up. The guys that buried my fiber to the house damaged my sprinkler system. That was months ago. I haven’t heard from anyone since I re... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de servicios de Internet
  2. también en la categoría
  3. Proveedor de Internet
  4. Proveedor de servicios de telecomunicaciones
  5. Servicio de seguridad
  6. Servicio de telefonía e Internet

Escrito por la empresa

Truvista Fiber - Headquartered in Chester, SC, Truvista Fiber has been a leading provider of broadband services and associated applications for over 129 years in the Midlands Region of South Carolina, northern Georgia, and southern Georgia. Committed to bringing accessible and affordable services to our communities, Truvista Fiber offers ultra-fast, reliable 5 Gig fiber internet in all major service areas!

Fiber Internet. Local People. Real Service.

Escrito por la empresa

The Connection You Can Count On.
At Truvista Fiber, we're more than your internet provider. We're your neighbors. We deliver fast, reliable fiber internet backed by local customer support that puts people first. No confusing jargon. No endless transfers. Just dependable service from a team committed to keeping your home or business connected every day. Experience the difference of a company that lives where you live and cares about every connection.

Truvista Preferred Discount Program

Our Way of Saying Thank You

Our Way of Saying Thank You
At Truvista, we’re proud to support those who serve and strengthen our communities. As a thank-you for the important work you do, eligible customers can receive $10 off their monthly broadband service when they choose a qualifying plan of $50/month or higher. Who Qualifies? The Truvista Preferred Discount Program is available to: Active Military Anyone currently serving on active duty in any branch of the U.S. military. Veterans Former members who have served in any branch of the U.S. Armed Forces. Teachers Current educators serving in K-12 schools or higher education. First Responders Active-duty law enforcement officers, firefighters, and emergency medical services personnel. We’re grateful for the dedication and service you give to our communities, and we’re proud to help keep you connected.

Información de contacto

Promotion box for Truvista Fiber

Get 2 Gig Fiber for the Price of 1 Gig

More Speed. Same Price.

4,1

Muy bueno

TrustScore: 4 sobre 5

80 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(80)

79 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Appreciation

Since getting connected with Truvista, I have been very pleased with the service of this product. I appreciate the lower cost from the company I just disconnected with that continued to raise my monthly fee. And I appreciate getting a text message when we were expecting a hurricane to let me know that workers were already in place in case they were needed.

8 de octubre de 2026
Valorada con 5 estrellas sobre 5

Truvista is so far the best

Truvista is reasonably priced with no data limit, unlike my previous provider.
It is very, very reliable. Speeds are great both up and down.
I will keep it as long as it performs this way.

29 de octubre de 2026
Valorada con 3 estrellas sobre 5

Service is great however raises prices quick

Service is great. But not happy that you raised prices like everyone else does...Baited me

1 de julio de 2026
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Respuesta de Truvista Fiber

Thank you for your feedback. We're glad you're happy with your service and understand your frustration with the price increase. We value your business and would welcome the opportunity to review your account and explore available options. Please call us at 1-800-768-1212.

Valorada con 1 estrellas sobre 5

If I could rate a 0

If I could rate a 0. I would. Horrible

28 de octubre de 2026
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Respuesta de Truvista Fiber

Thank you for sharing your feedback. A member of our team will be reaching out to learn more about your experience and help address your concerns. We appreciate your feedback and the opportunity to make things right.

Valorada con 1 estrellas sobre 5

We had 2 different internet boxes…

We had 2 different internet boxes installed. One was for home and one was for business. After not needing the business anymore, I called to cancel it on my next bill. Bill comes around and it’s still there charging me for the 2nd internet. I called and they stated that they don’t have it in the data base that I called to cancel. Ridiculous. So I couldn’t pay it because I didn’t have the money. Then my service is cut off, then I have to pay $100 shut off fee for BOTH Internet services!!!! I hate this company!!! Horrible horrible horrible!!! I’m still playing catch up and it’s been 4 months!! I’m about to switch back to my old Internet!

11 de octubre de 2026
Opinión espontánea
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Respuesta de Truvista Fiber

Thank you for sharing your feedback. We sincerely apologize for the experience you've had and understand how frustrating it can be when account changes and billing concerns are not resolved as expected. This is not the level of service we strive to provide.

A member of our team will be reaching out to discuss your concerns, review the details of your account, and work toward a resolution. We appreciate you bringing this to our attention and the opportunity to address your experience.

Valorada con 3 estrellas sobre 5

I am still having the same problem with…

I am still having the same problem with internet dropping as I was with eXtreme before I swithched to Truvista.

25 de octubre de 2026
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Respuesta de Truvista Fiber

Thank you for sharing your feedback. Providing a consistent and dependable service is important to us. A member of our team will be reaching out to learn more about your experience and help address your concerns. We appreciate your feedback and the opportunity to make things right.

Valorada con 1 estrellas sobre 5

Lying about plan price guarantee

Service quality not consistent and false advertising !!
I had to fight for my first invoice amount last year when they didn't even want to honor the signup plan price.
Lying about price guarantee for term, 2 or 3 years, whatever they promise at signup. Price went up twice since I signed up a little over a year ago. Liars!!

1 de octubre de 2026
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Respuesta de Truvista Fiber

Thank you for sharing your feedback. We understand how frustrating it can be when your experience does not match the expectations set during signup. We take concerns regarding pricing, billing, and communication seriously, and we apologize for the frustration this situation has caused. A member of our team will be reaching out to discuss your concerns and review your experience in more detail. We appreciate you bringing this to our attention and the opportunity to address it.

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