Since getting connected with Truvista, I have been very pleased with the service of this product. I appreciate the lower cost from the company I just disconnected with that continued to raise my month... Ver más
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Consulta las opiniones de los clientes
The TV picture is great but we contoinually get times whenever the picture freezes up for 10- 20 seconds. We have shut down and restarted the modem but the problem continues to come back. Sometimes we... Ver más
La empresa ha respondido
Has been very flexible and responsive when I had trouble paying bill from a foreign country (web site would not allow payments from outside of the USA ) Also very prompt in reporting a service outage... Ver más
Customer Service has been almost non-existent since I signed up. The guys that buried my fiber to the house damaged my sprinkler system. That was months ago. I haven’t heard from anyone since I re... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de servicios de Internet
- también en la categoría
- Proveedor de Internet
- Proveedor de servicios de telecomunicaciones
- Servicio de seguridad
- Servicio de telefonía e Internet
Escrito por la empresa
Truvista Fiber - Headquartered in Chester, SC, Truvista Fiber has been a leading provider of broadband services and associated applications for over 129 years in the Midlands Region of South Carolina, northern Georgia, and southern Georgia. Committed to bringing accessible and affordable services to our communities, Truvista Fiber offers ultra-fast, reliable 5 Gig fiber internet in all major service areas!
Fiber Internet. Local People. Real Service.
Escrito por la empresa
- The Connection You Can Count On.
- At Truvista Fiber, we're more than your internet provider. We're your neighbors. We deliver fast, reliable fiber internet backed by local customer support that puts people first. No confusing jargon. No endless transfers. Just dependable service from a team committed to keeping your home or business connected every day. Experience the difference of a company that lives where you live and cares about every connection.
Truvista Preferred Discount Program
Our Way of Saying Thank You
At Truvista, we’re proud to support those who serve and strengthen our communities. As a thank-you for the important work you do, eligible customers can receive $10 off their monthly broadband service when they choose a qualifying plan of $50/month or higher.
Who Qualifies?
The Truvista Preferred Discount Program is available to:
Active Military
Anyone currently serving on active duty in any branch of the U.S. military.
Veterans
Former members who have served in any branch of the U.S. Armed Forces.
Teachers
Current educators serving in K-12 schools or higher education.
First Responders
Active-duty law enforcement officers, firefighters, and emergency medical services personnel.
We’re grateful for the dedication and service you give to our communities, and we’re proud to help keep you connected.
Información de contacto
112 York Street , 29706, Chester, Estados Unidos
- 800.768.1212
- truvista.net
Get 2 Gig Fiber for the Price of 1 Gig
4,1
Muy bueno
81 opiniones
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Great service
Great service, no interruptions, good speed. Only had one outage in the last years and it was fixed in a timely manner. Price could be better, the had an increase in price and we were not notified about it. You would think with new competition in the area, they would drop the price a bit to prevent people from jumping ship.
26 de octubre de 2026
Great customer service when I call with…
Great customer service when I call with an issue
26 de octubre de 2026
I lose WiFi 2 or 3 times a day
I lose WiFi 2 or 3 times a day. Mostly it is for just a few seconds which is irritating but isn’t long enough for me to lose what I was engaged in. Sometimes it is for longer and I lose everything in my task since my last back up. Your tech support doesn’t answer the phone. More than once I have had to drive to your local office to report an issue. I ditched Windstream to come to you but have the same unreliability.
26 de octubre de 2026
Respuesta de Truvista Fiber
Thank you for your feedback. We know how important a reliable internet connection is for staying connected and getting things done throughout the day. A member of our team will reach out to review the issues you've reported and work toward improving your service experience. We appreciate the opportunity to address your concerns.
No outages unlike my last provider.
No outages unlike my last provider.. and it works with my generator when we have power outages .. win/win
26 de octubre de 2026
I love Truvista
I love Truvista. They let me know through texts that when storms are on their way. My payments are automatically come out of my bank each month.
26 de octubre de 2026
Internet is constantly buffing
Internet is constantly buffing. I work from home at times and constantly loose connection
I have your 1 gig service, this should not be happening.
As for your question below, there is not specific date, but I does mainly happen after 12 pm
26 de octubre de 2026
Respuesta de Truvista Fiber
Thank you for your honest feedback. We know how important a reliable internet connection is, especially when you're working from home. A member of our team will reach out to review the connectivity issues you've experienced and discuss ways to improve your service. We appreciate the opportunity to address your concerns and make things better.
Love not having to deal with buffering
Love not having to deal with buffering! Pricing is excellent
26 de octubre de 2026
I have not had any problems with Tru…
I have not had any problems with Tru Vista since signing up one year ago. It is fast and has not gone down as of yet.
26 de octubre de 2026
TruVista fiber optics service…
Overall TruVista fiber optics service is good. However the picture delay when changing TV channels or movies is annoying. There should be some way to increase the picture speed between channels.
26 de octubre de 2026
What went wrong
What went wrong? I cancelled over 2 months ago and you are asking me what went wrong?
26 de octubre de 2026
Respuesta de Truvista Fiber
We're sorry to hear that your experience with Truvista did not meet your expectations. We understand that you've already canceled your service and respect your decision not to revisit the experience. We apologize for the frustration caused by our follow-up communication and appreciate the time you spent as a Truvista customer.
Truvista was a great service provider
Truvista was a great service provider. We never really had an issues with internet connectivity. Would definitely recommend them over Kinetic.
23 de octubre de 2026
It started out great
It started out great, now their are countless billing issues. Ive requested a supervisor call me 5 times and still no help.
14 de octubre de 2026
Respuesta de Truvista Fiber
Thank you for your feedback. A supervisor will be reaching out to you directly to discuss your concerns, review your account, and work toward a resolution. We appreciate the opportunity to make things right.
Service keeps dropping and the routers…
Service keeps dropping and the routers do not cover large enough areas.
26 de octubre de 2026
Respuesta de Truvista Fiber
Thank you for sharing your feedback. We understand how frustrating it can be when your internet service is intermittent and your Wi‑Fi coverage doesn't meet your needs. A member of our customer care team will be reaching out to review your service concerns, troubleshoot the connection issues, and discuss options for improving coverage throughout your home. We appreciate the opportunity to address these concerns and work toward a resolution.
Customer Service has been almost…
Customer Service has been almost non-existent since I signed up. The guys that buried my fiber to the house damaged my sprinkler system. That was months ago. I haven’t heard from anyone since I reported the damage.
I was also getting “missed payments” notices when I am signed up for Auto pay
5 de septiembre de 2026
Respuesta de Truvista Fiber
Thank you for sharing your feedback. We understand how frustrating it can be when service concerns go unresolved and communication falls short of expectations. A member of our customer care team will be reaching out to review the issues you reported, including the damage to your sprinkler system and the missed payment notices you received while enrolled in Auto Pay. We appreciate the opportunity to address these concerns and work toward a resolution.
Internet pricing was advertised as it…
Internet pricing was advertised as it would never increase. I started off paying $78 ish and now I'm at $90 a month. It also seems as if my speeds have slowed.
26 de octubre de 2026
Respuesta de Truvista Fiber
Thank you for sharing your feedback. A member of our customer care team will be reaching out to review your account, discuss your concerns, and provide additional clarification regarding your service and billing. We appreciate the opportunity to address these concerns and improve your experience.
Works great so far
26 de octubre de 2026
There was some problems with my…
There was some problems with my billing. And it was fixed quickly.
16 de octubre de 2026
Respuesta de Truvista Fiber
Thank you so much for your feedback! We're glad your issue was resolved quickly. A member of our team may follow up to ensure everything is working as expected and that you're completely satisfied with your experience.
Great fast speed Great customer service.
Great fast speed Great customer service.
16 de octubre de 2026
I’ve been very pleased with the service…
I’ve been very pleased with the service so far! The installation technicians were quick, professional, and courteous. They made sure to check with me about equipment placement before proceeding and cleaned up after making the necessary holes for installation. The internet has been fast and reliable, and I’m especially impressed that we recently had a storm and never lost our connection! Overall, a great experience from installation to performance. Highly recommend!
19 de octubre de 2026
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