Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

No long wait times trying to get through to a person and Sheila, was amazing. Only a small tech issue but getting it sorted so promptly was reassuring. Think I made her day calling her a ‘legend’😉

Valorada con 5 estrellas sobre 5

Trybooking itself is an excellent tool to run an event through. It is dynamic in the data it can collect and is the easy to work with tha data for knowing numbers and booking groups with their specifi... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Having a neurodiverse family to manage, while also juggling ADHD myself, work, study, and wildlife caring, means my entire existence runs on reminders and vibes. In this day an... Ver más

Valorada con 5 estrellas sobre 5

Having often got myself into a pickle when editing one of our events, I have absolutely no hesitation to ask TryBooking for help - they always come back quickly and solve my problem efficiently. I sp... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de software

Escrito por la empresa

TryBooking is an events ticketing, bookings and registrations platform. We offer a powerful ticketing solution with a suite of features including customisable events, different ticket types, interactive seating plans, sales/marketing reports, barcode scanning and more. We have the lowest fees in the industry and outstanding customer support.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

117 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 84% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

We are first time users for this…

We are first time users for this platform, sold out event in 24hours and funds collected into our account. WOW !!
Ticket sales at the door for big events is chaotic and stressful for all especially organisers.
Customer service was excellent, phone assistance from Julie & Tristran clear and supportive .
Thankyou, Raving Fans of Try Booking ;-)

19 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have used this service as an event…

I have used this service as an event orgainser for nine years and can say the platform, the interface and the service delivered is great. Whenever I need them they are always available, polite and helpful.

16 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

ZERO response. I cannot get back the money

Firstly website did not seek confirmation or review page before straight away accepting and processing the payment. I booked wrong number of tickest. I have sent 15 emails and several phone calls. ZERO response. I cannot get back the money

Companies like must be closed and punished

11 de julio de 2023
Opinión espontánea
Logotipo de TryBooking

Respuesta de TryBooking

Hi Manisekaran, we have checked and can't find any emails from you. Have you emailed info@trybooking.com? Our confirmation page also shows a summary of the basket before each purchase. Regards Jeff

Valorada con 5 estrellas sobre 5

Trybooking has been an excellent way…

Trybooking has been an excellent way for people to register for our events. We can see how many people are coming, issue tickets if needed, collect payment even refund. It helps with our event budgeting.
It is easy to use. We have used it for many years.

26 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Platform!

Have been using this platform for many years both as an organiser and as a ticket purchaser.

TryBooking offers a straightforward and comprehensive ticketing/booking system. The platform is very user-friendly and easy to navigate. If needed, the friendly team is always there for support. Highly recommend.

24 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Trybooking is easy to use and support…

Trybooking is easy to use and support for how to use the platform is just an email or phonecall away. I have used trybooking for a variety of PD events over the past years, comprehensive reports are available, signon sheets and name tags can be easily generated to help support the event. I also love the reports available for the feedback meetings after the event. Thank you for supporting our small teaching organistation with supports to make running Professional Development events for fellow teachers and educational practitioners.

18 de marzo de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

High quality and reliability

We've been with trybooking for years. The platform is very usable, intuitive, and reliable. Customer service is always prompt with successful resolutions. We've been approached by other providers but will remain with trybooking.

24 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Terrific platform and exceptional customer service

A straightforward and really comprehensive ticketing platform - with outstanding customer service.
When creating an event, their product is user-friendly and easy to navigate, and their exceptional team is always on hand to help. Working in the Dramatic Arts department of a large school, we have used Trybooking for many years - and will continue to do so!

22 de febrero de 2023
Opinión espontánea
Logotipo de TryBooking

Respuesta de TryBooking

Thanks for review Katy. Glad it is working well for you.

Valorada con 5 estrellas sobre 5

Have been using TryBooking for 10…

Have been using TryBooking for 10 years. Solid, reliable, affordable no gimmicks ticketing system with great support

21 de febrero de 2023
Opinión espontánea
Logotipo de TryBooking

Respuesta de TryBooking

Thanks for review James. Glad it is working well for you

Valorada con 1 estrellas sobre 5

"trybooking"....it sounds like a taunt

"trybooking"....it sounds like a taunt, and it was.

Just tried booking a sunflower festival in Kalbar, and this booking system STOLE about an hour of my life I'll never get back.

Multiple "Oops, something went wrong" pages, ticket numbers raising and lowering vastly in seconds. Stalling when you click on the ticket numbers you want, and then when you finally do click, then go to pay, suddenly they are no longer available!

Either actually do your job, or pack it in. Worst ticketing experience in years and not worth an ulcer.

18 de febrero de 2023
Opinión espontánea
Logotipo de TryBooking

Respuesta de TryBooking

Hi Wade, apologises for the issues. We had an unexpectedly large event that caused system slowness.

We will continue to investigate what took place, and make the necessary improvements to provide a better experience going forward.

Regards

Valorada con 1 estrellas sobre 5

Use with care!!!

As an elderly person using this service for the first time, I decided to contact Trybooking by phone. The person I spoke with was quite disinterested in my issue and as a result I purchased the wrong tickets! Thanks for that! On replying for a refund within the hour I was charged a $10 admin fee!
Beware when booking using this service, as one event runs into the next event on a poorly designed website.

26 de julio de 2022
Opinión espontánea
Logotipo de TryBooking

Respuesta de TryBooking

Hi Kerry,
Sorry to hear that you had difficulties navigating our site, and it lead to you booking the wrong event. We have a high volume of events being sold through us, which is why we encourage our Event Organisers to provide their customers with the direct link to their event for booking.

We don't charge an admin fee for refunds. The full value of the tickets, including and processing fees, are able to be refunded through our platform. Only the $0.50 ticket fee is non-refundable. Looking at your booking, it appears the Event Organisers of the event you incorrectly booked to are the ones charging a $10 admin fee for refunds issued. We are reaching out them on your behalf to see if they can wave this fee, given the circumstances. We will follow up with you directly via email in regards to this matter.

Valorada con 5 estrellas sobre 5

seamless experience for our supporters

The opportunity to offer pre-sold tickets to our local community helped our planning and created a seamless experience for our supporters. Highly recommend this booking service to small community groups - easy to set up and great support service.

29 de junio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very disappointed with the customer…

Very disappointed with the customer service I have received. I have used this platform before without issues but their newfound unwillingness to release funds and painfully slow customer service makes me wish I had chosen another platform. Do not recommend for event organisers.

9 de marzo de 2021
Opinión espontánea
Logotipo de TryBooking

Respuesta de TryBooking

Hi Rose, thanks for reaching out. We have checked our system and haven't been able to locate and pending transfer requests linked to the name Rose. Would you be able to give me a call on 03 9012 3460 so that we can look into what has taken place for you.
Justine

Valorada con 5 estrellas sobre 5

Quick and easy ticket booking

I completely forgot to register for a zoom webinar my employer wanted me to attend and when I was reminded I realised it was about to start in 10 minutes. I quickly booked online through trybooking with my phone and received an e-ticket and an email with the link to join the webinar straight away.

I decided to write this review because I have purchased tickets on other sites from my phone as well and it's usually very difficult. In the case of trybooking I found it to be the best user experience

21 de enero de 2021
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más