My two items arrived and upon checking i had ordered an incorrect item. I contacted Peakflex and they were extremely helpful and sorted tge issue straight away. The one item I was able to use, a righ... Ver más
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Consulta las opiniones de los clientes
I received the Peak Flex Knee Brace in a size Small, but I needed a larger size. I contacted Peak Flex to ask how I could exchange the Small for a Size Large and return the smaller size. To my... Ver más
I. Aminata leaving with bone and bone pains, i found the peakflex post on Facebook with hope and enthusiasm. i didn't hesitate to order. but when i received the order, i went from hope to disappointm... Ver más
The customer service was perfect. I ordered the wrong size, I emailed them and they responded quickly and professionally. Replacements of the correct size were quickly sent to me. There is no downsi... Ver más
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Provides excellent knee support
Provides excellent knee support. It’s a comfortable fit. I can go hours without it irritating. Definitely recommend for anyone looking for a good, comfortable knee support.
The support for this product was timely…
The support for this product was timely and customer focused. My product did not fit nd they replaced imediately.
Very responsive and professional…
Very responsive and professional experience!!
I received the Peak Flex Knee Brace in…
I received the Peak Flex Knee Brace in a size Small, but I needed a larger size.
I contacted Peak Flex to ask how I could exchange the Small for a Size Large and return the smaller size. To my surprise, I received a response within 24 hours and was reassured that it was not a problem. The correct size will be shipped to me free of charge.
I love it! ❤️ It is refreshing to see a company stand behind its product and honor its return policy.
Excellent customer care and great customer service! Thank you, Peak Flex, for making the exchange process so easy and hassle-free!
I had a problem with the size and they…
I had a problem with the size and they replaced it with the right size.The material fills
great .My son got one he loves it.👍👍😄😄
The customer service was perfect
The customer service was perfect. I ordered the wrong size, I emailed them and they responded quickly and professionally. Replacements of the correct size were quickly sent to me. There is no downside to trying this product.
I received the wrong size brace so I…
I received the wrong size brace so I contacted them and there going to send me the tight size with free shipping
Customer service was quick to respond
Customer service was quick to respond. Can I wait to receive the size large Ortho, belt to start using it. Thank you.
I ordered the wrong size
I ordered the wrong size their communications have been the best they are in the process of sending me the correct size at no charge many hanks
I would like to say that this company…
I would like to say that this company is the best on this planet because they had no problem with replacing the existing items that I received that was the wrong size
Very good customer support and quick…
Very good customer support and quick replies! I received the adjustable knee sleeves I ordered but they were too big and I needed a L not an XL. They quickly responded and told me I would be taken care of and could get a replacement! Thanks Guys!
I was so excited to get my my knee…
I was so excited to get my my knee supports they work really good they were just too tight I notified the company and they have been so great customer service usually is not that good but this one here they got right back to me several times asking me all the questions that I needed and now they're going to send me a Larger size I had ordered the medium but I think I should have ordered the large I just want to thank this company for being so upfront with me
The size came and didn't fit and they…
The size came and didn't fit and they said they would send me a new pair. Great customer service!
Wrong size knee brace
I received knee brace yesterday but it was the wrong size. I wanted XL but I received a S size.
I immediately contacted the company and they promptly followed up with an email saying that I had ordered S. I looked back at the confirmation email I received and it did show I had inadvertently ordered the S. So this was my fault. If I had carefully read the confirmation email I would have seen the error. At that point I would have contacted them. And based on their prompt response to this, I know it would have been corrected.
I still haven't been able to use it, but they are certainly willing to stand by their product.
After I receive the correct size, I will write another review. So far, they have been wonderful to deal with.
Very helpful
Very helpful, would recommend to all of my contacts,
very good customer service
They are willing to replace my item for…
They are willing to replace my item for larger size .
I ordered the wrong size and it was exchanged immediately.
I ordered a medium Knee sleeve, but unfortunately it didn’t fit, so I reached out to request an exchange for a smaller size. The support team was very helpful and responded quickly, offering to arrange the exchange ASAP. The process was easy and hassle-free, and I really appreciated their prompt and friendly service. Great customer support!
I ordered the wrong size for my…
I ordered the wrong size for my husband. We received our order so I made contact with Trypeakflex & explained our situation & the company was very pleasant & made everything right. Thank you so much.
Joyce Monroe
I ordered the wrong brace. Need a right, ordered a left.
I received my knee brace and I noticed that I ordered the right size but the wrong leg. I wore the brace to bed anyway but did not tighten the strap on the side. My knee pain was nonexistent and I got a great night sleep for the first time in months. I contacted the customer relations and the are going to send me the correct brace for my right knee at no charge, you can't beat that.
Thank You So much,
Stephen Gallagher
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