First of all the response time was almost immediate which I appreciate. The first time I had an issue they resolved it and the second time I had an issue they came thru again. Thank you again for bein... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
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Consulta las opiniones de los clientes
Have canceled subscription multiple times. They keep sending products and charging me. My subscriptions show canceled on their website. But their product keeps coming no matter what we tried. I tried... Ver más
La empresa ha respondido
I haven’t say that Anthony handles my concerns with nothing but pure consideration for situation I was dealing with regarding a refund. He was quick to respond and to deal with the problem without an... Ver más
La empresa ha respondido
I had a small issue with the ordering of this project and Jodi whom assisted me to get it sorted did a fantastic job. Very kind lady, prompt and willing to assist with my inquiries. Very grateful f... Ver más
La empresa ha respondido
4,3
Excelente
594 opiniones
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Ha contestado el 98% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Gem.
Gem, understood my position and took action immediately! As a disabled person with limited income, I guess I was buying the magic pill and even showed my DR. the package wondering if it would someone too. Gem treated me like a person not a number, I am glad there are still people that do things the old fashion way!!
16 de junio de 2026
Opinión espontánea
Respuesta de Tryrovina
Hi Joseph,
Thank you for taking the time to share your experience.
We're truly grateful for your kind words about Gem. It's wonderful to hear that she took the time to understand your situation and provide the support you needed. Treating every customer with care, respect, and compassion is something we value deeply, and we're delighted that Gem made you feel heard and supported.
We'll be sure to share your feedback with Gem and the rest of the team. Comments like yours remind us why providing genuine, person-to-person service is so important.
Thank you again for your thoughtful review and for giving us the opportunity to assist you.
The Rovina Support Team.
Gem provided great customer support --…
Gem provided great customer support -- quick and easy!! Such a pleasure to receive such great service. 👍👍👍
16 de junio de 2026
Opinión espontánea
Respuesta de Tryrovina
Hi Gina,
Thank you for taking the time to share your feedback!
We're delighted to hear that Gem provided you with quick, easy, and exceptional customer support. Delivering a smooth and positive experience is always our goal, and it's wonderful to know that Gem made such a great impression.
We'll be sure to pass along your kind words to Gem. Recognition like this means a lot to our team.
Thank you again for your support and for choosing Rovina!
The Rovina Support Team.
Jean was very helpful today
16 de junio de 2026
Opinión espontánea
Respuesta de Tryrovina
Hi Lana,
Thank you for taking the time to leave a review!
We're delighted to hear that Jean was able to assist you and provide helpful support. Our team is committed to making every customer experience as smooth and positive as possible, and we're glad Jean delivered that for you.
We'll be sure to share your kind words with her.
Thank you again for your support and for choosing Rovina!
The Rovina Support Team.
quick delivery and so far love the…
quick delivery and so far love the product. too soon to see results but will let you know.
11 de junio de 2026
Opinión espontánea
Respuesta de Tryrovina
Hi Carrie,
Thank you for taking the time to share your feedback!
We're delighted to hear that your order arrived quickly and that you're enjoying the product so far. While it may still be early in your journey, we appreciate you giving Rovina a try and look forward to hearing about your experience as you continue using it.
If you have any questions along the way, our team is always here to help.
Thank you again for your support and for being part of the Rovina community!
The Rovina Support Team.
Great Customer service
I had some concerns and when I inquired about them they were very prompt and professional in answering all of my concerns. I will continue to use there product. I recommend them highly.
15 de junio de 2026
Opinión espontánea
Respuesta de Tryrovina
Hi Curtis,
Thank you for taking the time to share your experience!
We're thrilled to hear that our team was able to address your concerns promptly and professionally. Providing responsive and helpful support is very important to us, and it's wonderful to know that you felt well taken care of.
We're also delighted to hear that you plan to continue using our product and appreciate your recommendation. Your trust and support mean a great deal to us.
Thank you again for your kind words and for being a valued member of the Rovina community!
The Rovina Support Team.
Sarah responded quickly to my request…
Sarah responded quickly to my request for a cancellation of a reoccurring subscription.
15 de junio de 2026
Opinión espontánea
Respuesta de Tryrovina
Hi Deeanne,
Thank you for taking the time to share your feedback.
We're pleased to hear that Sarah responded quickly and was able to assist you with your subscription cancellation request. Providing prompt and efficient support is something we strive for, and we're glad Sarah delivered a positive experience.
We'll be sure to share your kind comments with Sarah and the team.
Thank you again for your feedback and for giving us the opportunity to assist you.
The Rovina Support Team.
I had the pleasure of talking with…
I had the pleasure of talking with customer service rep Jean today. She handled my request perfectly and in a timely maner. Its so nice in todays world that some people do exactly what they said they will do.
15 de junio de 2026
Opinión espontánea
Respuesta de Tryrovina
Hi Michael,
Thank you for taking the time to share your experience!
We're delighted to hear that Jean was able to assist you promptly and handle your request exactly as promised. Providing reliable, timely, and professional support is something we strive for every day, and it's wonderful to know that Jean delivered that experience for you.
We'll be sure to pass along your kind words to Jean. I'm sure she'll be thrilled to hear that her efforts made such a positive impression.
Thank you again for your feedback and for being a valued customer.
The Rovina Support Team.
My experience with their customer…
My experience with their customer service support has been a true delight and the easiest company I have ever worked with !
15 de junio de 2026
Opinión espontánea
Respuesta de Tryrovina
Hi Nadine,
Thank you so much for your wonderful feedback!
We're truly delighted to hear that your experience with our customer service team has been such a positive one. Knowing that you found us easy to work with and that our support made a great impression means a lot to us.
Our team is committed to providing friendly, responsive, and hassle-free assistance, and we're thrilled that this was reflected in your experience.
Thank you again for your kind words and for being a valued member of the Rovina community!
The Rovina Support Team.
Had difficulty receiving my initial…
Had difficulty receiving my initial order and with a few messages, Jean was able to give me an immediate and full refund.
14 de junio de 2026
Opinión espontánea
Respuesta de Tryrovina
Hi Amy,
Thank you for taking the time to share your experience.
We're pleased to hear that Jean was able to assist you promptly and provide a resolution to your concern. While we're sorry to hear that you experienced difficulty receiving your initial order, we're glad that Jean was able to help and ensure the issue was resolved quickly.
We'll be sure to share your kind feedback with Jean. Providing responsive and helpful support is something we strive for every day.
Thank you again for your feedback and for giving us the opportunity to assist you.
The Rovina Support Team.
Thanks
Although the shipment was delayed, this was beyond the seller's control. Their customer service was responsive, and professional throughout the process. Jodi was especially helpful, providing outstanding support and prompt communication.
When the shipment ultimately failed, she processed my refund very quickly and efficiently.
13 de junio de 2026
Opinión espontánea
Respuesta de Tryrovina
Hi Saad,
Thank you for taking the time to share your experience.
We're grateful for your understanding regarding the shipping delay and appreciate your recognition that the issue was beyond our control. We're especially pleased to hear that Jodi provided responsive, professional, and outstanding support throughout the process.
We'll be sure to pass along your kind words to Jodi. It's wonderful to know that her prompt communication and efficient handling of your refund helped make the experience a positive one despite the shipment issue.
Thank you again for your feedback and for giving us the opportunity to assist you.
The Rovina Support Team.
I had an issue with the meds and they…
I had an issue with the meds and they refunded me customer service was very helpful and quick to respond. Thank you again.
28 de mayo de 2026
Opinión espontánea
Respuesta de Tryrovina
Hi Zeynep,
Thank you for taking the time to share your experience with Rovina!
We're pleased to hear that our customer service team was able to assist you promptly and that your issue was resolved with a refund. Providing helpful support and timely responses is very important to us, and we're glad we could help.
We truly appreciate your feedback and are grateful for the opportunity to assist you.
Thank you again for your kind words!
The Rovina Support Team.
Unfortunately I had to cancel my…
Unfortunately I had to cancel my subscription and the help I received from Estella was great very helpful
14 de junio de 2026
Opinión espontánea
Respuesta de Tryrovina
Hi Kevin,
Thank you for taking the time to share your experience with Rovina!
We’re glad to hear that Estella was able to assist you and provide helpful support during your subscription cancellation process. It’s always our goal to ensure our customers feel supported and well taken care of.
We truly appreciate your feedback and your time with us, and we’re grateful for the opportunity to assist you.
Thank you again for sharing your review!
The Rovina Support Team
customer service treated me well.
Astaxanthin is a great product. Saw the antioxidant results within 2 weeks.
22 de mayo de 2026
Opinión espontánea
Respuesta de Tryrovina
Hi Kim,
Thank you for taking the time to share your experience with Rovina!
We're delighted to hear that our customer service team treated you well and that you've been pleased with your experience. It's also wonderful to know that you've seen positive results from our Astaxanthin and are enjoying its benefits.
We truly appreciate your support and are grateful to have you as part of the Rovina community.
Thank you again for your kind feedback!
The Rovina Support Team.
The customer service is hands down the…
The customer service is hands down the best. I had a concern with their product and within a couple of hours they responded and went above and beyond to make it right. Thank you Rovina Customer Service Team. You are the best!
11 de junio de 2026
Opinión espontánea
Respuesta de Tryrovina
Hi Lisa,
Thank you so much for your wonderful feedback!
We're thrilled to hear that our Customer Service Team was able to address your concern quickly and go above and beyond to make things right. Providing prompt, caring, and effective support is something we strive for every day, so it's incredibly rewarding to know that your experience reflected that.
Your kind words mean a great deal to our team, and we truly appreciate you taking the time to share them.
Thank you for being a valued part of the Rovina community!
The Rovina Support Team.
Bashing was truly exceptional
Basarin was truly exceptional. Took care of issue and was very understanding.
11 de junio de 2026
Opinión espontánea
Respuesta de Tryrovina
Hi Arti,
Thank you so much for taking the time to share your feedback.
We're delighted to hear that Basarin provided exceptional service and was able to resolve your issue with understanding and care. Delivering a positive customer experience is very important to us, and it's wonderful to know that Basarin made such a great impression.
We'll be sure to share your kind words with Basarin and recognize their outstanding support.
Thank you again for your support and for being a valued part of the Rovina community.
The Rovina Support Team.
Name was Miya
Name was Miya, he took care of me very good. I was having a hard time taking his product, but it was effecting my stomach. I'm 71. Wanted to try them rovina. He took very good care of my issues!!! Thank you for that. 🇺🇸🇺🇸🇺🇸😊
11 de junio de 2026
Opinión espontánea
Respuesta de Tryrovina
Hi Elaine,
Thank you so much for taking the time to share your feedback.
We're delighted to hear that Miya was able to take good care of your concerns and provide the support you needed. We understand that not every product is the right fit for everyone, and we appreciate you giving Rovina a try.
Your kind words mean a lot to us, and we'll be sure to share your appreciation with Miya. Providing compassionate and attentive customer service is very important to our team.
Thank you again for your feedback and for being a valued part of the Rovina community.
The Rovina Support Team.
The customer service agent was…Ralph
The customer service agent was extremely helpful. My problem was rectified very quickly and a very nice, friendly manner. Im very impressed and I look forward to trying the product I ordered. Thanks so much Ralph.
12 de junio de 2026
Opinión espontánea
Respuesta de Tryrovina
Hi Darlene,
Thank you so much for taking the time to share your feedback!
We're delighted to hear that Ralph was able to assist you quickly and resolve your concern in a friendly and helpful manner. Providing excellent customer service is very important to us, and we're thrilled that your experience left such a positive impression.
We'll be sure to pass along your kind words to Ralph. We hope you enjoy your product and have a wonderful experience with it.
Thank you again for your support and for being a valued part of the Rovina community!
The Rovina Support Team.
DISAPPOINTING ! I received ANOTHER order today after…
I received ANOTHER order today after being told of my cancelation status and assured no further shipments would be going out.
Its disappointing since what I was asking for was to simply to honor your cancelation policy.
I would've probably sent in a favorable review of Rovina.
Now ? ... I feel I am owed for all this wasted time talking with a program designed to suck whatever last bit of money from former customers.
11 de junio de 2026
Opinión espontánea
Respuesta de Tryrovina
Hi Michael,
Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and disappointment you've experienced.
We understand how upsetting it can be to receive another shipment after believing your subscription had already been canceled. We would like to look into this matter further; however, we are unable to locate your account based on the name provided in this review, as it does not contain enough information for us to accurately identify your records.
To allow us to investigate and assist you properly, please contact us directly at info@tryrovina.com with your full name, order number, or the email address used when placing your order. Our team will be happy to review your account and work toward a resolution as quickly as possible.
We appreciate your feedback and the opportunity to address your concerns. We look forward to hearing from you and assisting further.
The Rovina Support Team.
We had a great customer service…
We had a great customer service experience with Rovina and Jean was so fast and caring.
10 de junio de 2026
Opinión espontánea
Respuesta de Tryrovina
Hello Clyde,
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our customer service team. We'll be sure to share your kind words with Jean, he'll be delighted to know that her quick response and caring support made a positive impact. We truly appreciate your support and look forward to serving you again in the future!
The Rovina Support Team.
Excellent customer care and support
Excellent customer care and support. Quick response and agreeable solution!
11 de junio de 2026
Opinión espontánea
Respuesta de Tryrovina
Hi Margaret,
Thank you so much for your kind words and for taking the time to share your experience! We're delighted to hear that you were happy with the support you received and that we were able to provide a solution that worked for you. Your feedback means a lot to us, and we truly appreciate your trust and support. If there's ever anything else we can assist you with, please don't hesitate to reach out.
The Rovina Support Team.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
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