Ordered this jacket over 20 days ago. Still has not arrived. I have called and emailed and received no response. Poor customer service. Update: Seller reached out and was sincerely concerned and resol... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I called to see if it was possible to have my items delivered before Monday since we are expected to have freezing temps that morning. Originally it wasn't going to arrive in time, but I talked to Kim... Ver más
La empresa ha respondido
In the future, some kind of tracking information, or shipping update would be appreciated. I waited almost 2 weeks for my order because it was lost or sent back to you for whatever reason, or at least... Ver más
La empresa ha respondido
Contacted the company on the length of time it was taking for my order to process and ship over 2 weeks and left that message on Monday. Late Tuesday morning I received a call from TSA the gentleman i... Ver más
Información sobre la empresa
- Tienda de ropa de seguridad y de trabajo
- Tienda de bolsos y equipaje
- Tienda de ropa
- Tienda de artículos promocionales
- Proveedor de productos promocionales
- Proveedor de equipos de seguridad
Escrito por la empresa
TSA offers a comprehensive range of products aimed at ensuring safety and promoting corporate branding. The company’s product line includes high-visibility safety clothing, rain gear, cold weather gear, PPE, accessories, and equipment designed to keep individuals safe in various work environments. Additionally, TSA provides corporate apparel, brand name workwear and accessories, promotional products, and hard goods. Customers have the option to personalize and customize items with logos, adding a unique touch to their safety and corporate wear.
Información de contacto
11 Conrad Industrial Drive, 28787, Weaverville, Estados Unidos
- (866) 304-7189
- customer.service@tsasafety.com
- tsasafety.com
4,4
Excelente
434 opiniones
No ha contestado las opiniones negativas
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Respuesta de Transportation Safety Apparel
We are so glad you are pleased. We strive for excellence.
I couldn't believe how quick my…
I couldn't believe how quick my purchase arrived.I was emailed updates on order,kept informed on process.Very prompt service.will use again.
28 de julio de 2025
Respuesta de Transportation Safety Apparel
Thank you very much! Your input is very important to us.
It was easy to order and received my…
It was easy to order and received my stuff very fast.
9 de julio de 2025
Respuesta de Transportation Safety Apparel
Thank you. We strive for excellent customer service!
Love the Oxford shirts for women
Love the Oxford shirts for women. Keep the styles, colors and sizes, please.
26 de junio de 2025
Respuesta de Transportation Safety Apparel
We are so glad you are happy with our products!
Respuesta de Transportation Safety Apparel
Thank you! We appreciate your business.
Always a great purchase experience with…
Always a great purchase experience with TSA.
20 de junio de 2025
Respuesta de Transportation Safety Apparel
Thank you! That is wonderful to hear. We strive for excellence.
Very professional
I purchase items for my company and had to make several changes after submitting the order. The company made the changes with ease. I appreciate the professionalism. Nice quality items.
2 de mayo de 2025
Opinión espontánea
Respuesta de Transportation Safety Apparel
Thank you. We appreciate your business!
I love the product's !!!!
This company cares, any problems, they will handle , I will be doing alot of business with them!!! GREAT COMPANY TO DEAL WITH!!!!
30 de abril de 2025
Respuesta de Transportation Safety Apparel
Thank you so much for your feedback—we’re really glad to hear you loved the products overall! We're very sorry to hear about the mix-up with your coat color and the lack of follow-up. That’s not the experience we want for our customers, and we truly appreciate you bringing it to our attention. We have shipped you the correct color with expedited shipping at no charge of course and hope we have the opportunity to be of service to you again!
Respuesta de Transportation Safety Apparel
We are sorry you weren't pleased with your order. We would be happy to exchange your mesh vest for a solid vest. Please feel free to contact us and we will set up a return or exchange. Mesh is more see through than a solid fabric vest.
I wanted to talk with someone about my…
I wanted to talk with someone about my order and could never reach anyone which was annoying.
16 de abril de 2025
Respuesta de Transportation Safety Apparel
We are so sorry to hear about your experience. Excellent customer service is our priority. We discovered your voice mail with no message left. Your order was placed on April 18 and delivered on April 22. Again we are so sorry we missed the opportunity to talk to you and answer any questions you had. We hope that are pleased with your product. Please let us know thru email or phone call in the future if there is anything else we can do for you.
The safety vests were easy to order
The safety vests were easy to order, the payment process was quick and easy. The vests arrived in less than a week.
14 de abril de 2025
Respuesta de Transportation Safety Apparel
Great to hear, thanks for the review!
I'm still waiting on my return and…
I'm still waiting on my return and replacement
20 de marzo de 2025
Respuesta de Transportation Safety Apparel
We are so sorry you had this experience! The items were on backorder and we are sorry you didn't get the email we sent. You should have just received it as we did ship it next day air. Please let us know if there is anything else we can do for you. We hope you will give us another opportunity to serve you in the future.
Would recommend!
I paid for Next Day Air shipping via UPS. The order was all correct and shipping was speedy. The only down side was that I had to call multiple times to reach customer service to verify it was shipped and would arrive in time before I got a hold of someone. An email confirmation followed quickly. Would recommend!
8 de abril de 2025
Respuesta de Transportation Safety Apparel
Thank you! Sorry you had problems with an email confirmation.
Respuesta de Transportation Safety Apparel
Great to hear. Thank you for your review!
As usual
As usual, the product is of high quality, I would recommend this product.
18 de febrero de 2025
Respuesta de Transportation Safety Apparel
Thank you so much for your review!
Respuesta de Transportation Safety Apparel
We love to hear that! Thank you very much for your review!
Great Customer Service
25 de febrero de 2025
Respuesta de Transportation Safety Apparel
We love to hear that as we strive for excellence!
You had what I needed that is not…
You had what I needed that is not standard. Large/Tall.
5 de febrero de 2025
Respuesta de Transportation Safety Apparel
So great to hear!
Customer service is AMAZING
Customer service is AMAZING! Always a pleasure doing business with TSA!!! We will be repeat customers for life.
12 de febrero de 2025
Opinión espontánea
Product not delivered. Negligent service.
It’s been almost a month & I have not received my product. I spent $100.00 on a vest & have not received a single word of communication since I’ve been reaching out for clarity.
Nobody has responded to my e-mails.
I left 3 voicemails so far Nobody has returned my calls.
When I call, nobody answers the phone. This has been very frustrating.
19 de enero de 2025
Opinión espontánea
Respuesta de Transportation Safety Apparel
We sincerely apologize for the delay with your order and understand the frustration it may have caused. While an email confirming the backorder was sent at the time of purchase, it may have ended up in your junk folder.
We received your voicemail on Thursday after working hours and were waiting on an update from the manufacturer. We now have the expected shipping details, which were sent to you this morning. To make up for the inconvenience, we've refunded your shipping charge. We truly appreciate your patience, and we're sorry for the inconvenience this has caused. We strive for excellent customer service and are truly sorry you were not immediately contacted. We are always working to improve.
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