I ordered an item over 2 weeks ago was meant to be delivered 8 days ago but hasn't, customer service is not good and messages aren't being answered, This was a birthday gift. I am still none the wis... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I placed an international order since it was allowed. Aftern 2 months, the package is lost and I had no answers, no replacement nor refund. Awful
What more can one say about this company? The products are fabulous- original, thought provoking & well made. Dispatch is super speedy and presentation & the handwritten note from Tim make the purchas... Ver más
In what has been a terrible year for our small businesses, it was a total joy to receive my order from Twelve Silver Trees. The care and attention to detail in the packaging and a very kind little car... Ver más
Información sobre la empresa
Escrito por la empresa
About Twelve Silver Trees Jewellery & Gifts At Twelve Silver Trees, we specialize in creating handcrafted sterling silver jewellery and unique gifts that combine timeless design with modern artistry. Based in rural Leicestershire in the UK, our independent brand is built on the principles of craftsmanship, creativity, and customer care. From elegant pendants and bracelets to playful acrylic art brooches and fused glass keepsakes, we offer a diverse range of products, each telling its own story. Our Jewellery Collections - Our jewellery is inspired by the beauty of nature, the richness of history, and the elegance of art, with every piece thoughtfully designed and meticulously crafted. Signature pieces include: • Botanical Creations: Snowdrop earrings and pendants that symbolize resilience, alongside other floral designs that celebrate the seasons. • Art-Inspired Jewellery: The “Great Wave” collection, drawing inspiration from Hokusai’s iconic art, combines intricate wave motifs with pearls. • Historical Motifs: Designs such as our Iron Age Torc-inspired bangles and the Tudor Rose pendant blend historical reverence with modern wearability. • Statement Accessories: Bold Art Deco necklaces and contemporary acrylic brooches that add flair to any outfit. Gifts for Every Occasion - Beyond jewellery, our gift collection includes items like fused glass cards that double as keepsake decorations, and acrylic art brooches that bring a touch of whimsy to any look. Whether you’re searching for a meaningful birthday gift, a special anniversary piece, or a festive holiday surprise, you’ll find something unforgettable in our collection. Commitment to Quality and Sustainability - At Twelve Silver Trees, we believe in crafting jewellery that lasts a lifetime. We use premium materials, including ethically sourced sterling silver, 18ct gold accents, and hand-applied details to ensure every piece reflects the highest standards of quality. Sustainability is at the heart of our business, with many of our items made to order to minimize waste. A Personal Touch - We offer a highly personal shopping experience, with customizable options available to create truly one-of-a-kind pieces. Each order is carefully handcrafted in our workshop, ensuring attention to detail and a connection between maker and wearer. Why Shop with Us? Customers trust Twelve Silver Trees for our blend of exceptional design, artisanal quality, and thoughtful service. Whether you shop online or meet us at artisan markets across the UK, you’ll always find pieces that are as unique as the stories behind them. Discover the difference of handmade, where jewellery and gifts become heirlooms of love and artistry. Shop now at Twelve Silver Trees – where craftsmanship meets creativity.
Información de contacto
20 Hurst Road, LE9 7FG, Earl Shilton, Reino Unido
- 01455630360
- Hello@twelvesilvertrees.com
- twelvesilvertrees.com
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Beautifully made and presented
Beautifully made and presented.
Snowdrop necklace and earrings were a bit smaller than anticipated but measurements had been offered.
Personal service, quick response and dispatch.
Highly recommended
Ordering was easy and straight forward (it was a gift for a friend) and delivery amazingly quick - thank you!
Great service
Arrived a little late, but that was due to me reading an email late, but great customer relations. Very polite and efficient.
Recommend whole heartedly
What a lovely company to deal with & the bee earrings I ordered exceeded my expectations
Bee earrings
I absolutely love bees and wanted some earrings with a sparkle. These certainly didn’t disappoint. They are worth every penny. There were a Christmas present to myself! There are lots more items in the bee collection that I love too! I love supporting small businesses and this company is definitely one to take a look at. The personalised note was a lovely touch
5 star service and item…
Tim was a complete gentlemen from start to finish. My necklace arrived beautifully packaged and I am delighted. It definatly exceded my expectations.
They Have The Best Collection Of…
They Have The Best Collection Of Jwellery And At Reasonable Prices.
They Also Were Very Much Polite And Have A Good Service Too. Thank You So Much.
Had A Very Good Experience!!
Beautiful pendant
Beautiful pendant, thoughtfully and personally packaged and sent. Always warm communication.Thank you so
much!
Beautiful flower earrings…
Lovely jewellery packaged and presented beautifully with a friendly messages. Arrived safely and promptly a great experience.
I love my new necklace
I love my new necklace! It’s elegant, eye catching and oh some comfortable to wear. It came very well packaged too.
Two tone Phoenix pendant with chain
Bought a Phoenix pendant with chain and it is beautiful. Had a question about shipping and was answered back immediately. Costumer service is excellent and the piece is exactly what I was looking for. Thank you.
Wonderful service
Excellent customer service - kept in communication, and the item was lovely. My sister loved it.
Fantastic service
Fantastic service! I opted for next day delivery but the nearest Evri depot had s fire so I am was immediately informed and my order came via Royal Mail
Great service and great soap.
A perfect transaction Very impressed with the quality of the…
Very impressed with the quality of the bangle I bought, as well as the first class handling of my order. Perfect.
Tim is a great communicator
Tim is a great communicator. Products are amazing and reasonable. Bought multiple items from him and will buy from again.
I’m delighted with these beautiful tree…
I’m delighted with these beautiful tree earrings. Exactly the gift I was looking for: delicate but not flimsy. Nice quality. Thank you.
Great customer service and very fast…
Great customer service and very fast delivery. My items all came gift wrapped and I was very happy with the quality of the jewellery.
I would definitely recommend.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








