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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have been vacationing on the Outer Banks for 33 years and have used just about every realty company there. Twiddy has far exceeded my expectations and is definitely the best. They answered any que... Ver más

Valorada con 1 estrellas sobre 5

Awful for homeowners. They charge so many fees and will not work with you on reducing those. It’s better to go with another rental company that cares about retaining their homeowners and not only abou... Ver más

Valorada con 3 estrellas sobre 5

Just spent a week at Felicity in Pine Island, overall the house was great, very clean and comfortable. Future renters should just be aware of a few problems. The kitchen refrigerator, a SubZero side b... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Twiddy is a wonderful management company that we have been using for about 25 years. They have always been receptive when dealing with them via, chat, phone or email. They are very pleasant to deal wi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de alquiler de casas para vacaciones
  2. también en la categoría
  3. Alquiler de vacaciones
  4. Hospedaje que admite mascotas

Escrito por la empresa

With over 1,000 vacation rentals Twiddy knows the Outer Banks better than anyone. We've been providing quality vacation experiences, memorable Southern hospitality for over 45 years. Still family owned & operated.


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 33% de las opiniones negativas

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3,6

Todas las opiniones

(1317)

30 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

We have been renting from Twiddy for 16…

We have been renting from Twiddy for 16 years. Typically the property we rent is in good condition with lots of amenities. There has never been an issue that was not resolved quickly and professionally. The front desk staff makes you feel welcome as soon as you arrive, and the house is always immaculate upon check-in. Always a pleasant experience, otherwise we wouldn’t have been repeat customers for 16 years!! 😊

28 de febrero de 2020
Opinión espontánea
Valorada con 3 estrellas sobre 5

The office staff was awesome

The office staff was awesome. The house was another story. Upon arrival we spent several hours cleaning up the outside of the home. The front entrance was terrible. The front door was covered with dead bugs and spider webs. So bad that nobody wanted to touch the door knob. We used scrub buckets, rags and brooms to clean the entrance. Pool area was even worse. I certainly don't blame Twiddy, I blame maintenance and housekeeping for this. We have stayed at this house several times, it just needs better maintenance. Twiddy did refund our cleaning fee, but as guests we should not have to scrub parts of the house before we could enjoy our vacation.

28 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Experience

Twiddy does a great job making the stay care free. They take care of any issues immediately. We've rented for several years and will continue to do so in the future.

28 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

The team at Twiddy is professional

The team at Twiddy is professional, knowledgeable and friendly. The house that my family rents is always in great condition and if a problem arises it is immediately resolved.

28 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best way to do OBX

Everything was exactly as expected and advertised. The house was in fantastic shape, and we had an excellent week at the beach. The check in process and staff were streamlined and friendly- and everything was set to the point we had no need for them the rest of the trip! What more can you ask for!

28 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Twiddy : making vacations more fun!

Twiddy has always been very helpful and courteous, even when we had to contact the owners about changing our reservation. Good response for any problems with the house. Easy to make reservations and payments. I especially like the email reminders about our reservation. We have rented from them for at least 15 years. Good people to work with!

28 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have been using Twiddy for my…

I have been using Twiddy for my vacation rental company for many years and have found them great to deal with. My rentals have always been in top shape upon my arrival and the personal at their check in office are very knowledgeable and helpful. They keep in touch throughout the year with emails on the status of you account and send me reminders of when your rental will be available for you. I would recommend them to anyone looking for a rental at the Outer Banks.

28 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

We have been renting at the Outer Banks…

We have been renting at the Outer Banks for the past 17 years- We have used Twiddy for the past 14 years and would recommend them highly- They make the rental process very easy and you have access to search for exactly what you want in a beach rental- They answer all phone calls very promptly and follow up in a very timely manner-We look forward to our beach vacation every year and appreciate Twiddy!!

27 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

We have been renting with Twiddy &…

We have been renting with Twiddy & Company for almost 15 years now and they have made the process seamless. They are always staffed enough so that our check-in is painless. They are available to assist with all concerns regarding our rentals and they are always friendly and polite.

27 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

My experience with the Twiddy staff has…been a pleasure.

My experience with the Twiddy staff has been friendly and accommodating. Every interaction I’ve had with them has been professional in a very pleasant manor. I wouldn’t hesitate to recommend them. We can’t wait to get back to Duck and the new to us house we’re staying at.

27 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Twiddy your way to OBX!

We have been vacationing in OBX for a decade and have rented through three different agencies. In my opinion, Twiddy has the best of the best in terms of rental options, they provided the best customer service and they were extremely attentive and timely when we experienced an issue during our vacation last year related to HVAC.

27 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Long time satisfied customer.......

After trying several other rental companies on the Outer Banks, we have been with Twiddy for many years. The staff is knowledgeable, friendly, considerate, and helpful in person and on the phone. We recommend them to anyone searching for a rental property on the Outer Banks.

27 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love Twiddy

Love Twiddy. They are responsive and helpful no matter what the problem. The people are friendly and great and the homes in their portfolio are excellent.

27 de febrero de 2020
Opinión espontánea

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