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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I used to love Twinings English Breakfast tea, but over the last few months, something has definitely changed for the worse. The flavor has become incredibly weak, flat, and bland, losing all the rich... Ver más

Valorada con 3 estrellas sobre 5

We have been drinking twinnings breakfast tea for years. Firstly the yellow box and then the slightly orange boxes. My husband started to complaint that the tea didn’t taste the same so I bought a... Ver más

Valorada con 1 estrellas sobre 5

I hadn't tasted this tea for 30 years until recently, and it has completely lost its strength as a black tea and its bergamot flavor. It's probably because they've changed the formula and now it's... Ver más

Valorada con 1 estrellas sobre 5

How can this company claim to have a policy of no nano plastics in their tea then wrap each detox tea bag in an individual plastic sachet? Their argument that this is necessary to retain freshness fal... Ver más

1,6

Muy malo

TrustScore: 1.5 sobre 5

134 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,6

Todas las opiniones

(134)

21 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Quality has plummeted - bland and thin

I used to love Twinings English Breakfast tea, but over the last few months, something has definitely changed for the worse. The flavor has become incredibly weak, flat, and bland, losing all the rich depth it used to have. No matter how long I leave it to steep, it just tastes thin and hollow. I actually thought my tastebuds were playing tricks on me until I switched to a Scottish blend and realized how much better a proper cup of tea should taste. Twinings has clearly changed the recipe or the sourcing, and it’s a massive downgrade. I won't be buying this anymore.

7 de julio de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Quality deteriorated

We have been drinking twinnings breakfast tea for years. Firstly the yellow box and then the slightly orange boxes. My husband started to complaint that the tea didn’t taste the same so I bought a large amount from twinning’s website to see if the supermarket boxes weren’t as good ( no idea why this would be same company) However to say we are disappointed is an understatement these tea bags are terrible!!! What have they changed? These are not the cheapest option but consumers will pay for a good product. Sadly Sainsbury’s own brand string tea bags taste far better at a fraction of the price. Very very disappointing after years of being a loyal customer. My advice now would be try supermarket own brand tea bags before wasting your money on what used to be a “ Premium “ product

8 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

High cost for cheap, rubbish packaging

For the price they charge for tea, I expect to not have to peel the outer packaging from the actual tea bag. 9 times out of 10, the tea bags either stuck to the little piece of cardboard or the packet itself, leaving tears in the tea bag and a mess in my cup. The box is stored in a dark, dry cupboard, used within the month and happens EVERY time I buy a box, not just a one off. Sort it out.

14 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Menteurs et mesquins

Menteurs et mesquins. Surtout ne leur réclamez rien, il vous en coûterait.Je leur ai signalé plus de poudre que d'habitude dans une boite. "Envoyez-la en Pologne, on vous remboursera", dirent-ils. Puis ont affirmé que "tout est normal", et m'ont envoyé des bons d'achat pour moins que ma dépense et à date de fin proche. Menteurs et mesquins, vous dis-je.

23 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I thought there must be something wrong…

I thought there must be something wrong with me, as surely twinings english breakfast tea could not taste of nothing. I used to love a cup as a treat, I have not drunk it for a long time, but decided to splurge on a box. I was aastounded of how it tasted of absolutley nothing all I could taste was water and honey. Its shocking how awful it is, and shocking how they still charge premium prices for you can't even call it budget tea, its worse than that. Its irrelvant tea. Never trusting twinings again.

6 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

tasteless and odourless

I hadn't tasted this tea for 30 years until recently, and it has completely lost its strength as a black tea and its bergamot flavor. It's probably because they've changed the formula and now it's made with bergamot flavoring instead of oil. It tastes and smells practically of nothing; it only has a faint aftertaste of bergamot, but it's as distant to the palate as a galaxy.

It's a real shame, but this is a waste of money. It used to be delicious, and now it's a poor imitation of what it once was!

11 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I love Earl Grey with Vanilla tea but what on earth is this stuff?

I love Earl Grey with Vanilla tea. I normally purchase a quality product from Malta but it is expensive with shipping on top. So when I saw Twinings Vanilla Earl Grey and it was on offer too - I wanted to grab all the boxes on the shelf, but decided to tread with some caution and purchased just two. I know being a Vanilla connoisseur, there are a lot of bad versions out there, from food/drinks to toiletries and perfumed products.

My review of this tea, is it is DISGUSTING!!!

1. It is weak and only enough for a little teacup; not a standard mug.
2. Earl Grey? What Earl Grey? I mean, where is it? IF you concentrate... there is just a faint taste of something that minimally resembles it somewhere in the background once the shock of the the gross so-called Vanilla registers.
3. Finally, the gross so-called Vanilla: it tastes cheap, synthetic and not like natural Vanilla bean. It is more like a wannabe butter taste with a spray of cheap vanilla perfume; the type you would expect to find in a cheap shower gel. You are left with a nasty aftertaste, too.
Who on earth are these people who approve these flavourings? By the way, I drink my tea black (as E.G. really should be drunk), so the nasty flavour really stands out and does not have milk to come to the rescue by dampening down the vile taste of the tea. This is not proper flavoured black tea - it is a concoction of chemicals in a tea base.

I hope Twinings reply to me so I can arrange to get a refund. I doubt the store will refund me for the one opened box and the other sealed. In the past, I used to buy their EG tea and always enjoyed it - until I switched to the Maltese superior Eg with Vanilla.

22 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

False advertisement

They sent a "Standard international shipping" advertisement to my email and then refused to ship in any way other than DHL. Being asked why they don't stand by their word, they gave me a bunch of absolutely ridiculous excuses.

3 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Item content was not as ordered

Item content was not as ordered, there was no mug in the uplifting wellness gift box. I've had no response from the query submitted using their online contact form, and emails sent to the contact email address bounced back as undeliverable!

18 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Twinning bad company

I received my order last Friday it was missing my white box so they resend a replacement but the black box I did receive I give to my sister for a gift but it's a empty black box so I have paid £72 for a empty black box because the replacement box twinning tea has called dhl to send it back to them so I'm having to do a charge back to my card for the full order very disappointed and upsetting its been it shows you what kind of a company you are dealing with when they don't respond to reviews? It says it all I have had to send a letter to the ceo mr olav silden today for him to get his customer service staff to sort out my problem its like sending coal to Newcastle?

5 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Earl Grey tea is now tasteless and odourless.

The quality of Twinings' Earl Grey tea has reached their lowest point. It's just like drinking (expensive) hot water!
I started drinking Twinings Earl Grey tea back in early 1990s: I still remember the beautiful aroma that came even from the box. The smell of bergamot from the brewing tea was strong and intoxicating. And the taste!
Since a few years, both the taste and smell of bergamot have being disappearing little by little. So much so that 2 years ago I had to find an alternative.
A few weeks ago I decided to give Twinings another try, so I bought a box, full of hope. It was even worse than 2 years ago: absolutely tasteless! Zero! Nada! Slightly coloured hot water! (I can taste and smell everything else so it’s not me). I will never throw away my money and buy this tea again.

4 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bring back orange and lotus flower tea

For some unknown reason Twinings in their ivory tower have taken the decision to stop selling orange and lotus flower green tea separately. The company is still making it but you can only get it in a bundle with four other quite revolting mixtures. So if it is being produced for that selection box, why it why can we not have it separately. And why do big companies dream up stupid ideas without doing any market research snd finding out what their customers actually want to buy. There is no stock available in England now of orange and lotus flower tea and the cost of shipping it from American is prohibitive! I am reduced to drinking hot water which gets very boring after a while.

5 de noviembre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

I tried the peppermint tea

I tried the peppermint tea. I got the single packaged tea bags. Those were really good. But the next time I got them they were all in a box. I didn’t think much of the different packaging and made me a peppermint tea. Just finished drinking that one, and it kinda tasted like plastic? I don’t get how they taste different, maybe the longer they stay in the package the more different they taste. I had drinker the first batch of tea over a month after buying it, but the new batch I drank it the moment I took it home

5 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Time to spill the tea!

I only drink Earl Grey tea, and I have been a loyal Twinings customer for years. Unfortunately, it seems the recipe has been altered, producing a watered-down version that no longer satisfies my tastebuds. I now find myself needing to use two tea bags and even microwave them just to get my morning fix.

Why is the company no longer using bergamot oil? “Flavouring” is not the same - this is a nation of tea lovers, and we deserve a proper Earl Grey. Mixing in lemon peel with bergamot changes the classic character of the tea. This version is bland and over-complicated - what is this, Fifty Shades of Earl Grey? No. Classic Earl Grey should be black tea and bergamot oil, nothing else.

Until Twinings restores the brand’s name and the authentic recipe, I will be avoiding their tea.

30 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Manque de classe

J'ai trouvé une plume (environ 3cm) dans mon the russe en vrac. Le sav m'a dit de retourner la plume. Les experts ont confirmé que c'était une plume! (Au cas où je ne sache pas reconnaître une plume).. dédommagement un carnet de 10 bons de réduction de 2.50 euros. Je leur ai dit que venant d'une entreprise comme la leur je m'attendais à mieux!!( je ne parle pas financier) on parle là d'un corps étranger dans une boîte de thé !! Imaginez déjeuner au resto et trouver un cheveux ou poils!! Bref il n'ont pas compris ma requête ne sachant quoi faire car pour twinings des bons de réductions compense d'une plume dans leur boîte... désolée mais quel manque de classe venant d'une entreprise de thé anglais.!! A mon avis un autre aurai envoyer un colis avec des assortiments, coffret , je ne sais pas mais excuser moi des bons de réductions c'est très petit...je l'ai ai donné à ma maman et désormais je vais chez DAMMANN.. meilleurs, plus cher peut être mais plus classe...

12 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

The Metabolism tea

The Metabolism tea , with Mint :

I should’ve read the side effects before purchasing this awful product. The taste is awful but that isn’t the only issue. After drinking only half of their metabolism tea I got diarrhoea and was going to the bathroom about 12 times a DAY. I had to take two days off work because of my bowel problems and couldn’t leave the house. I would stay away from this product.

13 de agosto de 2025
Opinión espontánea

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