Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Bali Body Clear Self Tanning Gel is rubbish, what a waste of money!!!!! Gives you an orange tan and uneven colour, so disappointing that you promote this crap!! Bondi Sands is so much better and gi... Ver más

Valorada con 3 estrellas sobre 5

I use the Clear 1hr Express Tan and I absolutely love it! The drama is that they use some random courier (Couriers Please??) and it always takes weeks to get to QLD!! I order a lot of stuff online fro... Ver más

Valorada con 1 estrellas sobre 5

Bought this as a pregnancy safe false tan before my holiday, I applied with a mitt as I saw a lot of reviews after purchasing saying it went streaky, safe to say it still is patchy and I've been false... Ver más

Valorada con 1 estrellas sobre 5

Wanted a sunkissed glow, got a satsuma cosplay instead. Applied exactly as instructed and somehow still ended up looking like I’d been basted for Christmas. Clung to every dry patch, turned my han... Ver más

1,7

Muy malo

TrustScore: 1.5 sobre 5

101 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

1,7

Todas las opiniones

(101)

36 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Awful customer service and products

Awful customer service. Received a bottle of their fake tan as a birthday gift; when I went to use it, I noticed that the top was broken. Contacted customer services and as I didn’t have proof of purchase they weren’t interested. Products are clearly very cheaply made despite the high price tag and customer service is non existent!

29 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Non existed customer service

Non existed customer service! I have had a missing order for more than 3 weeks at no one has bothered to even reply to me on social media or through CS email. Just another company with providing a sub standard service.

24 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Such great service!

Such great service! Had slight issue with delivery, customer service was quick and helpful. Products received were great quality. thank you Bali Body!

1 de octubre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Quick delivery, but awful tanning product.

I ordered the Bali Body Tanning Milk. No problems with delivery, very quick and came the next day. The item itself is awful to use. The lotion is like water, as soon as I applied onto the tanning mitt, it was dripping on the floor. Once applied, it had a very sticky feel and took a while to dry. Despite covering all areas of my body, I woke up to streaks, and a very dark result, despite saying it is a gradual tan! It is definitely not gradual. I tried to use some tanning corrector, but it wouldn't fade. Item is expensive, in comparison to other tanning products I've used. I wouldn't buy again.

7 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

They don't post bad reviews on their…

They don't post bad reviews on their website!! I have bought from them twice, the shipping was ok, but the products are the worst ever. The bronzing lotion never dries and gets dirty everything it touches. The last purchase body milk is very poor. The tan is very uneven and the fade is quick and patchy. It's not a gradual tanner like they advertise. It’s a very strong streaky tan after the first use. The only good product is their tanning mitt. I don't recommend this brand at all :/

22 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could give no stars I woul have

If I could give no stars I woul have. I placed my order one week in advance to make sure I get it on time paid £6 for express shipping which on their website states 1-3 days. Day four I called DHL as tracking was showing an error, long time on the phone they said it was not even passed to them yet spent £8 on call costs . Waited one more day contacted Bali Body who first advised it’s on the way. No use for me now was I was going away. Contacted Bali body again and they said package is lost and they will send a new one out. No use for me now as wanted it on holiday. Please beware as it will take ages to come if it arrives at all.

8 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disappointed

Ordered the tanning milk. Paid extra for fast delivery. Not only did it not arrive, they are not responding to my emails. The first asking when to expect it and the second days later to ask for a full refund on item and postage. Very disappointed. Wish I saw the reviews on here first rather that be duped by social media ads.

18 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Sorry but I don’t understand all the…

Sorry but I don’t understand all the hood reviews for Bali body tanning milk, I found it awful! First of all, it’s so thin and runny, it goes everywhere. The tan isn’t gradual, it arrives within 1-2 hours and my god is it patchy!! I’ve been using fake tan for years, this is the worst. Wasted £25! Coco and Eve much superior, don’t waste your money on BB!!

8 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don’t waste your money!

I bought the gradual tanning milk really excited to try, please don’t waste your money.
It is the smelliest and patchiest tan I’ve ever used. It smells for days after and doesn’t go on well, very patchy and streaky. It’s so difficult to get off despite scrubbing away. Avoid!

6 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I don’t know why other reviews are so bad, I loved my order

Idk why this company has such bad reviews but I got my order within two weeks, I ordered the serum skin tint with SPF and I have been using it daily. Definitely a new staple for me. The oil is very silky and adds a nice tint to the face. I prefer this over sunscreen for the face as most spf makes me break out badly. Definitely happy with my purchase

22 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service and products

I ordered directly from Bali Body and there was a spillage from one of the bottles (damaged during transit, not Bali Body's fault), I contacted the Customer service team and got a speedy reply and a replacement was sent out the next day.

I tried the Natural Tanning Oil and the Cacao Tanning Oil, honestly, they are both amazing. The smell of the Cacao one is nicer it has hints of coconut. The tan you get is natural and golden. I am super happy with the products and customer service and would definitely recommend this brand.

I am waiting for the watermelon tanning oil to return to stock so I can try.

30 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Parcel gone missing. Never arrived.

I placed my first order for Bali Body self-tanning products on Thursday, April 18th, with delivery scheduled through Evri. Knowing that Evri doesn't deliver over the weekend and with an urgent need for the parcel before my holiday & a wedding, I decided to try my luck and diverted it to the nearest parcel shop. The online tracking clearly showed the item was about to be delivered late Saturday, so first thing on Sunday, I left the house only to find out the parcel was not there. Later, I received an updated notification that the parcel was about to be delivered. I went again to pick it up, but to my dismay, the item wasn't there. They advised me to call them every day and check if the item was there. Mind you, if I had kept the home delivery option, I would've most likely received the parcel on Monday. I've been contacting Bali Body, Evri and the parcel shop, and none of them knows anything about my parcel or takes ages to respond. The online tracking says it's ready for collection, but it seems like it's been lost. I really needed that delivery by today as I'm leaving for holiday, and that's why I needed the parcel to arrive promptly. Now, I'm left with no choice but to request a refund. I regret not purchasing similar items via Amazon or another shop.

18 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Like the rest of the 1 star reviews...stay away

Like everyone else here, I've experienced the same issues: horrible products, non-existent customer service and when I left a truthful review on their website, it's nowhere to be found.

Honestly, it should be illegal for companies to pick and choose what reviews are published. As long as it's not offensive, as a buyer, we should have the right to have all of the information to hand before purchasing.

Ultra dark self tanning mouse: the colour pay off is terrible for the amount of time, effort and intention self-tanner requires. Waste of time.

Gradual body& face tan: was even MORE work than a self-tanner. Completely orange and when you applied consistently every day, over a 4 day period, the more the product started to come away. How is that even possible?

Face tan serum: makes your face look "grubby" and didn't have a time guide (in order to match the colour development between your body and face). I get compliments on my skin all of the time and don't wear foundation but with this product, every non-existent pore of mine was reborn and I looked like I had just finished an 8 hour shift at the coal mine.

Ps. Love how it's the exact same issues over and over again on this page with no change.

1 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

The worst customer service

The worst customer service. Faulty product, with the cream not coming out of the bottle. Where else could the product have come from? Even if they didnt want to take the product back, couldnt they have just told me how to open the encasing around the bottle? Don't buy the product.

5 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Customer Service is awful

The products are fine. The customer Service is awful.

I ordered the AM/PM kit and realized at delivery that it would have been a way better deal to order both kits separate. I wrote this to Bali Body that I was disappointed, that they offer something what is actually of less value than ordering the items separate.

The answer was " you ordered the kit, and that's what you got".

Because of this, I will NOT order again and not advertise it to others- unfortunately.

17 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bali Body disgusting service

Bali Body disgusting service. You pay for products. Never receive a confirmation email with a tracking no. NEVER receive your products. Customer Service is NON Existent!
To date NOTHING!

28 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I bought the 1 hour express dark tan

I bought the 1 hour express dark tan. The guide colour IS BRIGHT GREEN!!! If u want to go out of the door at all with it on while it's developing this isn't for u!!!! The green does wash off when you shower but so does most of the colour as well. I Won't buy again. Iv used loads of tanning products over 20 years and this was probably up there with the worst. Can't be bothered returning after hearing all the bad customer service reviews.

15 de septiembre de 2023
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más