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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Uniforms are exceptionally clean when returned, drivers are very friendly, whenever i have needed to contact Elis Durham direct they always deal with whatever issue or query I may have promptly &... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Arbeitskleidung passt nicht. Hosen sind obenrum viel zu weit und an den Beinen zu kurz. Auf eine Nachfrage für eine Änderung wurde gesagt, es wird in Kürze eine kleinere hose geschickt. Diese ka... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We are extremely happy with the service we receive from Elis. Their weekly workwear drop-off and collection is always reliable, punctual, and hassle-free. The whole process runs smoothly, which makes... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Contrat signé début septembre avec une livraison annoncée sous 4 à 6 semaines. Du retard peut se comprendre, mais pas les mensonges et les dates sans cesse repoussées : semaine 52, puis semaine 1,... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de lavandería

Escrito por la empresa

Supporting you everyday. Elis is a leader in circular services, allows businesses to achieve optimal hygiene and protection for their employees and customers. Our rental maintenance model supports our customers to focus on their core business while reducing their environmental footprint. Our circular service emulate our commitment to a more sustainable future. Our services include -Workwear -Linen -Washroom -Mats -Wipers -Cleanroom -Carehomes


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

223 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 86% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 2 estrellas sobre 5

Arbeitskleidung passt nicht.

Arbeitskleidung passt nicht.
Hosen sind obenrum viel zu weit und an den Beinen zu kurz. Auf eine Nachfrage für eine Änderung wurde gesagt, es wird in Kürze eine kleinere hose geschickt. Diese kam nach 4 Monaten an, und eine kleinere hose hat ja noch weitere Beine, das hat der Kundendienst dort aber wohl nicht verstanden.
Zudem gehen ständig die Nähte an den Hosenreißverschlüssen auf, nach der Reperatur sieht das unmöglich aus.
Eine riesige Naht im Schritt, sieht aus wie gewollt und nicht gekonnt. Generell wird bei den Reperaturarbeiten eher "verschlimmert" aus optischer sicht kann man die Hosen nichtmehr tragen. Es wurden auch schon die Taschen für die Kniekissen mit zugenäht oder die Taschen bei den Jacken.
Unmöglich, wirklich.
Vom Schnitt her auch total unbequem, ich hab eine 38 normalerweise, aber hier ist selbst eine 46 nicht passend.
Und bei den Jacken ist eine Xs fast wie eine 2XL, (ich bin 1,80m) groß, und xs ist zu groß bei den Jacken.

20 de abril de 2026
Opinión espontánea
Logotipo de Elis UK

Respuesta de Elis UK

Thank you for your review, this page is for Elis UK services only.

Valorada con 5 estrellas sobre 5

A great service

Uniforms are exceptionally clean when returned, drivers are very friendly, whenever i have needed to contact Elis Durham direct they always deal with whatever issue or query I may have promptly & always very friendly.

A good company to have supplying us.

20 de abril de 2026
Opinión espontánea
Logotipo de Elis UK

Respuesta de Elis UK

Hi Eric

We're delighted to hear that you're happy with the service and with our drivers. It's also great to know that our Durham team has been able to support you promptly and efficiently whenever needed.

We appreciate your feedback. We look forward to continuing to support you!

Kind regards,
The Elis Team

Valorada con 5 estrellas sobre 5

Excellent service from all the team

Excellent service from all the team, they are quick to help when needed. Good quality coveralls and extremely friendly staff from are delivery driver, daniel our account manager and the customer service team.

16 de abril de 2026
Opinión espontánea
Logotipo de Elis UK

Respuesta de Elis UK

Hi Michelle

Thank you for your feedback!

We’re really pleased to hear that you’ve been happy with the service from our team and that you find everyone quick to help when needed. It’s also great to know that the quality of the coveralls meets your expectations.

We look forward to continuing to work with you.

Kind regards,
The Elis Team

Valorada con 5 estrellas sobre 5

Great Service

We are extremely happy with the service we receive from Elis. Their weekly workwear drop-off and collection is always reliable, punctual, and hassle-free. The whole process runs smoothly, which makes a big difference to our business. It is great to work with a company we can depend on, and we would have no hesitation in recommending their services

16 de abril de 2026
Opinión espontánea
Logotipo de Elis UK

Respuesta de Elis UK

Hi Jane

Thank you so much for taking the time to share your experience.

We’re delighted to hear that our weekly workwear service has been reliable, punctual, and hassle-free for your business. Providing a smooth and dependable service is exactly what we strive for.

Your recommendation means a great deal to us, and we truly value your trust in our team. We look forward to continuing to support your business.

Kind regards,
The Elis Team

Valorada con 1 estrellas sobre 5

Terrible service

Terrible service, slow to correct admin errors and resort to late payment charges even when they have omitted to make promised corrections. Bullying attitude and never respond to complaints.

14 de abril de 2026
Opinión espontánea
Logotipo de Elis UK

Respuesta de Elis UK

Hi Sharon

We are really sorry to hear about your experience. We value our customers and your comments have been taken seriously. If you would like to discuss any of your specific situation further please could you contact your local servicing site, who will treat this matter seriously.

Valorada con 5 estrellas sobre 5

Fab service

Fab service, friendly staff

8 de abril de 2026
Opinión espontánea
Logotipo de Elis UK

Respuesta de Elis UK

Thank you for your feedback, great to hear.

Valorada con 5 estrellas sobre 5

Excellent Service

We have used Elis for a number of years , we have always found the service excellent , through all the departments . The driver is always on time and very polite and professional. Looking forward to our continued

31 de marzo de 2026
Opinión espontánea
Logotipo de Elis UK

Respuesta de Elis UK

Hi Allison

Thank you for your feedback. It's great to hear positive comments about our service and drivers.

Thanks
Elis UK

Valorada con 5 estrellas sobre 5

PPE Operation

"Cumbria Fire & Rescue Service has been working closely with Elis for our specialist washing, repair, and inspection requirements. The level of service provided has been exceptional.
A huge thank you to Hayley, Mel, Kim, and Ross, who have consistently gone out of their way to ensure our needs are met. Rather than just providing a standard service, they have worked collaboratively with us to build a complete and evolving working package. Their dedication to the partnership and proactive approach to equipment care has been invaluable to our operations."

24 de marzo de 2026
Opinión espontánea
Logotipo de Elis UK

Respuesta de Elis UK

Thank you for your feedback. We really appreciate you taking the time to share your experience.

We’re delighted to hear that our collaborative approach and commitment to supporting your operations have made a positive impact.

We look forward to continuing to support you and growing our partnership even further.

Thanks
Elis UK

Valorada con 5 estrellas sobre 5

Excellent all round service.

Excellent service from all departments , pricing and quality of garments very good.

17 de marzo de 2026
Opinión espontánea
Logotipo de Elis UK

Respuesta de Elis UK

Hello, thank you for your feedback. It's great to hear positive comments about our service and the quality of our garments.

Valorada con 1 estrellas sobre 5

Credit notes raised on 30/12/2025 and…

Credit notes raised on 30/12/2025 and STILL NOT BEEN paid back!!!! Unbelievably frutsrating company to deal with, the wost out of 30 odd companies I have had to work with. VERY VERY POOR!!!! SORT OUT MY REFUNDS - ACC 70002272 INV CN0296061 DATED FROM 2025!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

16 de marzo de 2026
Opinión espontánea
Logotipo de Elis UK

Respuesta de Elis UK

Hi Richard

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience. I understand that our local site team has already been in touch about your credit notes. If there’s anything further you’d like us to review or clarify the team will be happy to discuss this with you.

Valorada con 5 estrellas sobre 5

Garment Rental and Laundry Service

We have over 100 wearers and the provision and laundry of our workwear runs smoothly in background. I never receive any complaints from the production crews regarding their work clothes. Great service and our contacts at the Durham depot are very friendly and helpful! Highly recommend!

13 de marzo de 2026
Opinión espontánea
Logotipo de Elis UK

Respuesta de Elis UK

Hello, thank you for your feedback. It's great to hear positive comments about our service.

Valorada con 5 estrellas sobre 5

Laundered Services

Elis are the best I've found for laundered services, I've tried all the rest, now I am with the best haha
Start to finish they are very professional and nothing is a problem (EVER)

11 de marzo de 2026
Opinión espontánea
Logotipo de Elis UK

Respuesta de Elis UK

Hello Geoff

Thank you for your lovely review. We're really pleased to hear that you found our service professional. Your feedback means a lot to our team, and we truly appreciate you taking the time to share your feedback.

Valorada con 5 estrellas sobre 5

Elis reacted quickly to a problem we…

Elis reacted quickly to a problem we had with ink stained coats and replaced garments, also excellent on time service

19 de febrero de 2026
Opinión espontánea
Logotipo de Elis UK

Respuesta de Elis UK

Hi Peter, thank you for your feedback, great to hear our team reacted quickly to your request and returned your coats on time.

Valorada con 5 estrellas sobre 5

Very professional

Very professional, arrive, do what is necessary and leave with very little involvement needed.

6 de febrero de 2026
Opinión espontánea
Logotipo de Elis UK

Respuesta de Elis UK

Thank you Wayne for your feedback. It's great to hear positive comments about our service.

Valorada con 1 estrellas sobre 5

Contrat signé début septembre avec une…

Contrat signé début septembre avec une livraison annoncée sous 4 à 6 semaines. Du retard peut se comprendre, mais pas les mensonges et les dates sans cesse repoussées : semaine 52, puis semaine 1, puis semaine 2…

Livrés finalement le 9 février, mais uniquement les vestes et tee-shirts floqués. Les pantalons et les casiers sont toujours absents, sans explication claire.

Très déçu d’avoir signé avec cette entreprise qui ne respecte pas ses engagements envers ses clients. À fuir : mensonges et incompétence semblent faire partie de leur fonctionnement.

9 de febrero de 2026
Opinión espontánea
Logotipo de Elis UK

Respuesta de Elis UK

Thank you for your review, this page is for Elis UK services only.

Valorada con 5 estrellas sobre 5

Kiran is very good an clearly an asset…

Kiran is very good an clearly an asset to Elis , very easy to talk too( a real person not a salesmen ) ☝️🙏

10 de febrero de 2026
Opinión espontánea
Logotipo de Elis UK

Respuesta de Elis UK

Thank you for your feedback, we are really pleased to hear that Kiran has been easy to talk to about our service offering.

Valorada con 5 estrellas sobre 5

Great service

Great service and the maintenance lads are lovely.

22 de enero de 2026
Opinión espontánea
Logotipo de Elis UK

Respuesta de Elis UK

Thank you for your feedback. We’re always glad to hear such positive comments about our team.

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