Ordered over a week ago and it still has not been despatched. Customer service cannot tell me when it will be sent, just that they are experiencing delays. Yet the website still advertises that you ca... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I placed an order online couple weeks ago, unfortunately when it arrived the vape pod was faulty. I contacted them and the problem was solved immediately. They got back to me same day, there was no fa... Ver más
Honestly the best place for you vape+juices not only do you get loyalty points as you go bit the more you use the cheaper ai all becomes for you super fast shipping and completely free wen you spend a... Ver más
La empresa ha respondido
The Cigstore has almost everything you would want if you VAPE ,but also if you are an IQOS aficionado,all HEETS available and the service is brilliant and delivers super fast and that too for free .Be... Ver más
La empresa ha respondido
Información sobre la empresa
Acerca de ukecigstore.com
Información proporcionada por diversas fuentes externas
UK ECIG STORE is a thriving British business with an international reach; bringing quality products and great customer service to the growing e-cig industry. We operate London’s premier e-cig stores in Camden, Wembley, Fleet Street, and our online store is amongst the biggest and busiest in Europe.
We work closely with brands and manufacturers from around the globe, designing e-cigarette kits to suit our customers’ needs and lifestyles. We offer hundreds of products, tailored towards both starters and more advanced users. We have everything you need to join the global e-cigarette community and we aim to offer the very best in vaping products and industry information.
Each product we stock has been rigorously tested by our team of vaping experts, and chosen specifically chosen to enhance your vaping experience. If we sell it, we have tried it and like it!
Customer service and quality products are at the heart of our business, which is one of the reasons why customers from over 100 countries choose to shop with UK ECIG STORE.
Información de contacto
20 Fulton Road, HA9 0TF, London
- 02034754885
- support@ukecigstore.com
- ukecigstore.com
4,0
Muy bueno
3 mil opiniones
Ha contestado el 16% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Terea sticks
Just wanted terea sticks but had to go round the houses to get to that section. Other than that it was easy to place my order and the delivery was very quick.
19 de julio de 2024
Great service and good price
Great service and good price, the products arrived very quickly
19 de julio de 2024
Last time I'm spending my hard earned…
Last time I'm spending my hard earned cash with this company. I got a vape and 6 days later it was broken. I tried for 3 days to get through no one answered the phone . I ended up calling one of the stores the guy was from some country in Europe by the sounds of it he was rude and not helpful atol . In the beginning I wanted my money back but now I'm just glad I decided to cut them of and spend my money each month with another E cig store . My vape that I had from E cig UK was a choking hazard and a fire hazard.
13 de julio de 2024
Opinión espontánea
My favourite flavour so far!
19 de junio de 2024
Quick delivery,Nice juice.
18 de junio de 2024
Product came on time
Product came on time, the site is easy to navigate and I like the reward system.
18 de junio de 2024
Excellent service reasonable priced…
Excellent service reasonable priced items quality delivery
19 de mayo de 2024
BEST SHOP
Five star, amazing costumer support shipping is so quick less then 12 hours best quality products
30 de abril de 2024
Opinión espontánea
Very quick delivery and quality vapes
19 de marzo de 2024
Sales people friendly and the service…
Sales people friendly and the service is good
19 de marzo de 2024
Great products competitively priced and…
Great products competitively priced and prompt delivery
19 de marzo de 2024
Fast delivery no problem with the order
19 de marzo de 2024
Made 1 purchase from some sugar free…
Made 1 purchase from some sugar free liquid and now they have been sold out for the past week. May have picked the wrong store to use
17 de febrero de 2024
Making sure products are available
Good still disappointed when you arrive at the your product you require is not in even dough on line say so
20 de enero de 2024
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.