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UK Energy Saving Network Opiniones 

730
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Freya who made first contact was very helpful and nothing was to much bother,thank you.Paul who did the assessment was knowledgeable ,explaining was was needed, no pressure.A big thank you to Ronnie... Ver más

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Valorada con 5 estrellas sobre 5

The replacement of my loft insulation was a very good experience. Rob and Robbie arrived promptly. They were amazingly careful, keeping carpets covered and everywhere tidy. There was a small hitch f... Ver más

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Valorada con 5 estrellas sobre 5

Rob and Robbie where truly professional they explained everything that was being done .Even when they came across a problem they consulted with me and explained their solution.They worked non stop an... Ver más

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Valorada con 5 estrellas sobre 5

New loft insulation installed yesterday by Robbie and Rob. What a team! They worked tirelessly in the heat for nearly 8 hours and remained good humoured despite the challenging conditions. Everythin... Ver más

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Información sobre la empresa

  1. Contratista de aislamiento
  2. también en la categoría
  3. Tienda para la reforma del hogar

Escrito por la empresa

UK Energy Saving Network Ltd helps homeowners make their homes warmer, more energy-efficient, and more cost-effective to run. We specialise in loft insulation, loft boarding, loft hatches, and loft ladders, providing high-quality installations and practical energy-saving solutions. With a focus on customer service, professional workmanship, and honest advice, we help customers reduce heat loss, lower energy costs, and make better use of their loft space.

Loft Insulation

Escrito por la empresa

Elevate your home with our premium Earthwool loft insulation
Step into a world of enhanced energy efficiency, ensuring year-round comfort and savings on energy bills. Transform your loft space into a sustainable sanctuary – upgrade with Earthwool insulation today

Información de contacto

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Free loft inspection

Book your FREE home energy assessment today!

4,6

Excelente

TrustScore: 4.5 sobre 5

730 opiniones

5 estrellas
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3 estrellas
2 estrellas
1 estrella

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4,6

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(730)

324 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent customer care

Salesman was polite, really helpful and thorough with no pressure to buy. I felt the Company was really supportive throughout all the procedures. The insulation product was excellent. The installers, Jonny and Mathew cleared the loft, old boards and insulation and on completion, put back items I wanted to keep. They worked very hard, were friendly, respectful, helpful and worked with minimal disturbance. Dust sheets were used throughout. On completing the installation, everything was hoovered and everywhere was left spotless. I would wholeheartedly recommend this Company.

21 de julio de 2026
Opinión espontánea
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Respuesta de UK Energy Saving Network

Thank you so much for taking the time to leave such a fantastic review.

We're so pleased to hear that your experience with us was a positive one from your very first enquiry right through to the completion of your installation. Knowing that you felt supported throughout the process means a great deal to us.

We'll be sure to pass your lovely comments on to Jonny, Matthew, and the rest of the team. They work incredibly hard to provide the highest level of service, so they'll be delighted to know their efforts made such a good impression on you.

Thank you again for your recommendation and for choosing UK Energy Saving Network, we really appreciate it.

Best regards,
UK Energy Saving Network Team

Valorada con 5 estrellas sobre 5

When you choose a company 3 things

When you choose a company, three things, Quality of work and materials, qualified and caring staff, value for money.

The Surveyor explained things fully. No hesitation in giving 5 starts Steve and Peter worked extremely hard in this horrendous heat to complete the job, naturally due to the heat it took longer but that was fully and natually acceptable, working in a loft in this weather is a tough job.

They were very informative and kept good communications all through the process and nothing was too much trouble. A credit to the company and themselves

Freya was also very pleasant to deal with.

17 de julio de 2026
Opinión espontánea
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Respuesta de UK Energy Saving Network

Thank you for taking the time to leave such a thoughtful review. We're delighted to hear that you had a positive experience from your initial survey through to the completion of your installation.

We'll be sure to pass your wonderful feedback on to Steve and Pete, who will be pleased to know their hard work, professionalism and dedication made a good impression on you, especially while working in such challenging temperatures. We're also glad that Freya helped make the process smooth and straightforward.

Thanks again, we really appreciate your recommendation and kind words.

Best regards,
UK Energy Saving Network Team

Valorada con 5 estrellas sobre 5

Jonny

Jonny, the fitter did an amazing job, 1 man down, completed all the work. High quality job, very tidy. Would recommend him

14 de julio de 2026
Opinión espontánea
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Respuesta de UK Energy Saving Network

Thank you so much for your lovely feedback.

It's fantastic to know that Jonny delivered such a positive experience from start to finish. We're proud to have dedicated installers like him on our team and your comments will certainly be shared with him, he'll be delighted to hear them.

Your recommendation means a great deal to us and we truly appreciate your support.

Best regards,
UK Energy Saving Network Team

Valorada con 5 estrellas sobre 5

James ley ( Taunton) visited my mum…

James ley ( Taunton) visited my mum today.( Torquay ) Fantastic. Explained everything from start to finish. Photo’s of loft and old insulation explained. Booked for services straight away. A real professional. Great experience

10 de julio de 2026
Opinión espontánea
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Respuesta de UK Energy Saving Network

Thank you for taking the time to leave such a wonderful review.

We're delighted to hear that your mum had such a positive experience and that everything was explained clearly throughout the visit. We'll be sure to pass your kind comments on to our representative Jim, who will be so pleased to know his professionalism and thorough approach made such a great impression.

We really appreciate your kind words and recommendation, thanks again.

Best regards,
UK Energy Saving Network Team

Valorada con 5 estrellas sobre 5

Very pleased with UKESN insulation…

Very pleased with UKESN insulation company. From the initial inspection by Mick Rowbotham .who checked evidence of vermin ,wasps, birds nests ect. He also checked the moisture content of all the roof timbers to see if there was signs of any rot. He also checked the existing insulation. It had absorbed moisture.
The insulation team of initially came a few days later .Lewis & Mo . They cleared everything out of the loft including my stored items for me to sort out what I wanted to go back up later. By them.
The next day Cos &Mo came back to finish the removal of all the old insulation. (Lewis. Had to go home due to a family loss) . All the old insulation was disposed of into big long socks which were fixed around the hatch so that nothing was dropped on the carpets. Then zip tied. Very good idea.
All in all I'm really pleased with this company from Mick, Lewis, Mo& Cos. .
I would like to thank Freya too who is in the office organising all this. It is nice to know that there are companies out there that treat their customers with respect. Well done UKESN . I have absolutely no connection with this company , I'm only a happycustomer .

7 de julio de 2026
Opinión espontánea
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Respuesta de UK Energy Saving Network

Thank you for taking the time to leave such a thoughtful and detailed review.

We're delighted to hear that you had a positive experience from start to finish and that our team made the whole process as smooth and reassuring as possible. We'll be sure to pass your kind words on to Mick, Freya, and our installers Lewis, Mo & Cos. They will all be so pleased to know their hard work and dedication was appreciated.

Thanks again for choosing UK Energy Saving Network and for your kind words and recommendation. It was a pleasure to assist you, and we wish you all the very best in your newly insulated home.

Best regards,
UK Energy Saving Network Team

Valorada con 5 estrellas sobre 5

Very good team

Very good team. Organised and disciplined. The right decisions made to achieve the best result. Thanks
Mike Stanton

9 de julio de 2026
Opinión espontánea
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Respuesta de UK Energy Saving Network

Thank you Mike, for taking the time to leave such a thoughtful review.

We're delighted to hear that you had such a positive experience with our team and we'll be sure to pass your kind words on to Adam & Lee, who will be pleased to know their efforts made a good impression on you.

We really appreciate your kind words and will be sure to pass them onto all the team.

Best regards,
UK Energy Saving Network Team

Valorada con 5 estrellas sobre 5

Robbie and robe great workmen

Robbie and robe great workmen
Thank you both !

3 de julio de 2026
Opinión espontánea
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Respuesta de UK Energy Saving Network

Thank you for taking the time to leave such wonderful feedback.

We’re really pleased to hear you were happy with the work carried out and that Rob & Robbie made such a good impression on you, we'll be sure to pass your kind words onto them they will be delighted to hear them.

Thanks again, we really appreciate you taking the time to leave such a lovely review.

Best regards,
UK Energy Saving Network Team

Valorada con 5 estrellas sobre 5

Robbie and Rob are a marvellous team

Robbie and Rob are a marvellous team, great job, would recommend these two to anybody. Credit to the company 20 stars if I could

30 de junio de 2026
Opinión espontánea
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Respuesta de UK Energy Saving Network

Thank you for taking the time to leave such a fantastic review.

We're delighted to hear that Rob and Robbie made such a positive impression on you and delivered a service you were so pleased with. We'll be sure to pass your kind words on to all the team, they'll be delighted to hear them.

Thanks again for the wonderful feedback and for your recommendation, we really appreciate it.

Best regards,
UK Energy Saving Network Team

Valorada con 5 estrellas sobre 5

The value of good loft insulation

I'm impressed. On the hottest June day ever, I turned on the Aircon at 8.30, getting the temperature to 22C. At 10.30 I turned the Aircon off and went out for two hours. Coming home the temperature was still 22C. I went out again, returning at 4.30, by which time the temperature had risen to 23.5C. with outside temperatures up to 35C I think this demonstrates the value of good loft insulation.
The installation team were polite, friendly, and made no mess at all. A professional job. With a ten year warranty.

26 de junio de 2026
Opinión espontánea
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Respuesta de UK Energy Saving Network

Thank you so much for such a thoughtful and detailed review.

It's fantastic to hear that you're already experiencing the difference your loft insulation has made to the comfort of your home, especially during the recent hot weather. We're also delighted that Jonny and Matt delivered the high standard of service we strive for. We'll be sure to share your kind words with them, as they'll be really happy with the recognition.

Thanks again for choosing us and for your wonderful feedback, we really appreciate it.

Best regards,
UK Energy Saving Network Team

Valorada con 5 estrellas sobre 5

Loft insulation upgrades

Sean spent 2 days working in the loft. We had quite a dirty loft to clean out and Sean did a great job tidying it and adding the insulation. His work ethic is very good.

20 de junio de 2026
Opinión espontánea
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Respuesta de UK Energy Saving Network

Thank you for taking the time to leave such a wonderful review.

We're delighted to hear you had a such a positive experience, and we'll be sure to pass your kind words on to Sean. Our team takes great pride in delivering a high standard of workmanship and service, so it's fantastic to know this was reflected throughout your installation.

We really appreciate your lovely feedback and thanks again for choosing us.

Best regards,
UK Energy Saving Network Team

Valorada con 5 estrellas sobre 5

I'm a very happy customer!…

I am happy to report that my experience with UK Energy Saving Network people and products recently, in completely replacing my 25year old insulation, and upgrading previously missing plus substandard work by the original housebuilder - has been superb. Thanks to Joe with specifications, Stevie with excellent work professionally completed, and Daniel and Freya at headquarters. I am a pensioner living alone in a small terraced home, and the benefits of their efforts will have a significant improvement in my energy usage and costs. Very very Good!

11 de junio de 2026
Opinión espontánea
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Respuesta de UK Energy Saving Network

Thank you for such a fantastic review.

We're delighted to hear that you're pleased with both the service you received and the improvements made to your home. It's great to know our efforts have had a positive impact, and we'll be sure to pass your kind words on to Sean and the rest of the team, they will be thrilled to hear them.

Thanks again for the wonderful feedback, we really appreciate it.

Best regards,
UK Energy Saving Network Team

Valorada con 5 estrellas sobre 5

Dedicated team

The dedication to complete the job by Sean and Matt , working longer hours and with temperatures in excess of 50C in the loft was almost superhuman.
All completed satisfactorily

23 de junio de 2026
Opinión espontánea
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Respuesta de UK Energy Saving Network

Thank you for taking the time to share your wonderful feedback.

We're delighted to hear that you were pleased with the installation and the overall outcome of the project.

Sean and Matt will be especially grateful for your recognition of their commitment and professionalism. We take great pride in the effort our team puts into delivering a high standard of service, and it's wonderful to know their hard work made such a positive impression on you.

Thanks again for your kind words, we really appreciate it.

Best regards,
UK Energy Saving Network Team

Valorada con 1 estrellas sobre 5

On site visit with no official quote received!

Unsure how this company gets good reviews - such a mystery!! This company’s service has been below expectations so far. They had a person arrive 40mins late for an appointment to view my loft and 3 days later no documentation has been emailed or callback on a quote. I’ve called back and tried again with no joy, a customer service representative said I’d hear back yesterday and never did! So far interactions have been non efficient, it shouldn’t be the client doing the chasing.

17 de junio de 2026
Opinión espontánea
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Respuesta de UK Energy Saving Network

We are sorry to read your review and disappointed to hear about your experience.

Unfortunately, based on the information provided, we have been unable to identify your appointment or locate your details within our system. This certainly does not reflect the level of service we aim to provide, and we would welcome the opportunity to investigate what may have happened regarding your survey, quotation and follow-up communication.

Please could you contact us directly at info@ukesn.co.uk with your name, address and appointment details so that we can look into this matter fully and resolve any issues as quickly as possible.

We take all customer feedback seriously and would appreciate the opportunity to understand the circumstances surrounding your experience.

Kind regards,
The UK Energy Saving Network Team

Valorada con 5 estrellas sobre 5

Fast polite efficient and did a good…

Fast polite efficient and did a good job. Cleaned up well
Lee and Calum

17 de junio de 2026
Opinión espontánea
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Respuesta de UK Energy Saving Network

Thank you for taking the time to leave such a wonderful review.

We’re delighted to hear that you were happy with the service provided and that the work was completed to a high standard. We’ll be sure to pass your kind feedback on to Lee and Calum, who will be delighted to know their professionalism and attention to detail made a positive impression on you.

Best regards,
UK Energy Saving Network Team

Valorada con 5 estrellas sobre 5

Very Happy

Updated to add that a new ladder pole has been sent to me and I have seen the evidence that vents have been fitted. Excellent admin response!
The whole process from start to finish has been problem free. I did not feel pressured by the surveyor - sorry I have forgotten his name - and he reassured me that my roof was in good condition apart from the fibre glass insulation. The workmen who came to do the job - Steve and Pete - were excellent and were very easy to have in my home. They worked really hard and deserve a pay rise.
However, for my peace of mind, I would appreciate another visit from the surveyor to check that the vents(?) he said would be installed have been - or pictures to show them. This is not a criticism of Steve and Pete - I did not remember to ask them about the vents.
Also I would appreciate a new stick to pull the loft ladder down as it was broken during the surveyor's visit and the repair made by the lads has not lasted.
For that, I have awarded 4 rather than 5 stars.

12 de junio de 2026
Opinión espontánea
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Respuesta de UK Energy Saving Network

Thank you for updating your review and for taking the time to share your experience.

We're delighted that we were able to resolve your concerns and that you're happy with the final outcome. Customer satisfaction is extremely important to us, so we're pleased we could address the points you raised regarding the ladder pole and provide reassurance regarding the loft vents.

We'll be sure to pass your kind comments on to Steve, Pete and the rest of the team.

Thank you for choosing UK Energy Saving Network

Valorada con 5 estrellas sobre 5

Very pleased with the job and the guys…

Very pleased with the job and the guys were very pleasant and helpful. Would recommend

15 de junio de 2026
Opinión espontánea
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Respuesta de UK Energy Saving Network

Thank you for taking the time to share your wonderful feedback.

We're delighted to hear that you were happy with the installation experience. Steve and Pete will be so pleased to know their professionalism and helpful approach made such a positive impression on you.

We really appreciate your recommendation and thank you for choosing us.

Best regards,
UK Energy Saving Network Team

Valorada con 5 estrellas sobre 5

Loft Insulation

The person who came to look at the job was on time and had a through look at was needed, also he answered any question I had and did not pressure me into buying anything.
Rob and Robbie who did the work where very efficient and did a very good job and left everything clean and tidy.

3 de junio de 2026
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Respuesta de UK Energy Saving Network

Thank you for your lovely review and for choosing UK Energy Saving Network.

We're pleased to hear that you had a positive experience throughout the process. We'll make sure your kind comments are passed on to Rob and Robbie, who will be delighted to receive the recognition.

Thank you again for taking the time to share your feedback. It means a great deal to the whole team.

Kind regards,

UK Energy Saving Network

Valorada con 5 estrellas sobre 5

Explained very thoroughly what needed…

Explained very thoroughly what needed doing and gave me a competitive quote. Kept me informed about when the workmen were coming and what to expect. Job done very quickly and professionally and cleaned up after them. Very happy with service and highly recommend

3 de junio de 2026
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Respuesta de UK Energy Saving Network

Thank you for taking the time to leave a great review.

We’re very pleased to hear that everything was clearly explained from the outset and that you were happy with the quotation provided, as well as the communication throughout the process.

It’s great to know the work was completed promptly and to a high standard, and that the team ensured everything was left clean and tidy afterwards.

We will make sure your comments are passed on to the installers, who will be pleased to receive your feedback.

We truly appreciate your recommendation and thank you for your trust in our service.

Best regards,
UK Energy Saving Network Team

Valorada con 5 estrellas sobre 5

Everybody up to speed about the product…

Everybody up to speed about the product and professional

8 de junio de 2026
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Respuesta de UK Energy Saving Network

Thank you for your feedback.

We are pleased to hear that you found the overall service professional and satisfactory.

We will be sure to pass your kind comments on to Steve and Pete, our installers, who will be very pleased to know their work has been recognised. They consistently aim to deliver a high standard of workmanship, ensuring a smooth, careful, and professional installation experience.

We greatly appreciate your 5-star review and your trust in our service.

Best regards,
UK Energy Saving Network Team

Valorada con 5 estrellas sobre 5

Fantastic job

Jamie and Matt did an excellent job replacing old insulation and put more boarding down. They also installed a ladder and Jamie Potter sorted out the hatch to make it a drop down one.
They were all very professional and really friendly.
Everything was left tidy so had no cleaning up to do after, which is a bonus.
Freya in customer services was really lovely and friendly.
Would highly recommend.

4 de junio de 2026
Opinión espontánea
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Respuesta de UK Energy Saving Network

Thank you very much for your kind review.

We’re pleased to hear that you are satisfied with the work carried out by Jamie, Matt and Jamie Potter, as well as with the installation of the ladder and the hatch upgrade. We’re also glad to know that you were happy with the service provided by Freya in our customer service team.

We always aim to provide a professional and friendly service, leaving everything clean and tidy, so it’s a real pleasure to know that your experience was a positive one.

Thank you for recommending us and for placing your trust in us.

Best regards,
UK Energy Saving Network Team

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