Been using UKFuels since Feb 23, I've only got one vehicle but the fuel prices are largely consistently cheaper than what I'd pay at the pump, even with the extra small charges that having the card co... Ver más
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Consulta las opiniones de los clientes
Mark has been excellent throughout this difficult period, doing his best with updates and information, and our business relationship has survived intact. Obviously a difficult situation from both sid... Ver más
La empresa ha respondido
Been with UK Fuels 4–5 years and finally got a proper account manager. Sasha’s spot on — always helps out and actually explains things properly. If it wasn’t for him, I’d have probably moved elsewhere... Ver más
La empresa ha respondido
Marli called me about a new contract with Shell which means a better price deal for fuel card holders. She organised replacement cards and updated our records - all done with charm and efficiency.
La empresa ha respondido
Información sobre la empresa
- Servicio de business-to-business
- Proveedor de combustible diesel
- Proveedor de combustible
- Servicio de pago
Acerca de UK Fuels
Escrito por la empresa
Market leaders
Established 36 years ago, UK Fuels offers the most extensive range of fuel cards in the UK, with more than half a million fuel cards actively in use.
We are proud to operate one of the largest independent fuel station networks in the UK, with more than 4,600 sites covering 98% of UK postcode areas.
What’s more, out free-to-use account management and station finder software makes it easy to manage your fuel use.
Exclusive offers for UK Fuels customers
UK Fuels is part of the Radius group of companies - a global leader in mobility and connectivity solutions.
Following the evolution of our extensive range of business solutions, such as vehicle tracking and hire, insurance, electric vehicles, and telecoms, we launched an all-new website called Radius Compare.
Combining all our products and services in one place, Radius Compare will save your business both time and money, as well as providing access to offers that are exclusive to UK Fuels customers.
Find out moreInformación de contacto
Herald Drive, CW1 6EG, Crewe, Reino Unido
- 0344 880 2468
- customerservices.ukf@radius.com
- ukfuels.co.uk
4,9
Excelente
11 mil opiniones
Ha contestado el 98% de las opiniones negativas
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Brilliant
Brilliant, efficient service from Radius with very competitive pricing. Even when prices are slightly higher, our account manager, Jay Cartwright, always works hard to remain competitive with the wider market whenever possible. Communication is excellent, and any queries are handled quickly and professionally. Overall, a very reliable fuel card provider that we’re happy to continue working with. Highly recommended.
21 de abril de 2026
Opinión espontánea
David Jameson was brilliant
David Jameson was brilliant. We have been looking for a flexible solution to our vehicles and he was so helpful
21 de abril de 2026
Opinión espontánea
Good communication ..
Every week UK Fuels - Max Evans - stays in touch and our fuel price is always competitive.
So important anyway but specially now - thanks Max!
21 de abril de 2026
Opinión espontánea
A total con-artists company - don't get fooled by their initial low prices!
Acc number: 287995
We at EG Chauffeurs have been using UK Fuel for over 2 years now, and we recently deleted all our cards with them for the whole fleet. At the start, they promised us their fuel prices would always be lower than the pump prices, and for a while, we kept an eye on them. Then we kept using the shell CRT cards and getting charged weekly. Recently, we realised that UK fuel was always charging us more than the pump prices.
For the last month, the prices have been 30 pence higher than the pump prices. (e.g. this week, Shell charges £191.90 including VAT per litre and UK fuel charges £2.22 including VAT per litre).
This is absolutely ridiculous, a total rip-off. We would NOT recommend UK fuels and will notify all our chauffeurs and partners to whom we referred UK fuels about this scam.
19 de abril de 2026
Opinión espontánea
Respuesta de UK Fuels
Hi, thank you for taking the time to share your feedback with us on Trustpilot. We are genuinely sorry to hear that your experience did not meet your expectations. Your comments are extremely important. We would welcome the opportunity to look into this further and address your concerns directly however, we’re unable to locate your account. If you could contact our team on 0344 880 2468 or email us at customerservices.ukf@radius.com with your account details, we will ensure this is reviewed.
Kind regards,
UK Fuels
Respuesta de UK Fuels
Hi Paulo, thank you for sharing your feedback with us on Trustpilot. We sincerely appreciate you taking the time to reflect on your experience. Your comments are incredibly valuable, as they help us continue to refine and enhance the service we provide. It is always rewarding to hear that our team’s efforts have had a positive impact, and we are grateful for your recognition.
Kind regards,
UK Fuels
Sarah brown really appreciate your help…
Sarah brown really appreciate your help with my issue with my card invoice 100 percent recommended staff to work with the customers you have
20 de abril de 2026
Opinión espontánea
Respuesta de UK Fuels
Hi Asim, thank you for taking the time to leave a review on Trustpilot. Your feedback is greatly appreciated, and we are delighted to hear that your experience with us has been a positive one. We are especially pleased to know that Sarah was able to support you effectively. We will ensure your kind comments are shared, as feedback like yours reinforces the value of the service we strive to provide.
Kind regards,
UK Fuels
We are a new business
We are a new business and still in our first year of Operating. The team at UK Fuels have been so supportive and the service is first class since the start. Simple portal to use, update.
18 de abril de 2026
Opinión espontánea
Respuesta de UK Fuels
Hi, thank you very much for taking the time to share your review on Trustpilot. We truly appreciate you providing your feedback, and we are pleased to hear that your experience with our services met your expectations. At UK Fuels, we are committed to delivering a consistently high standard of support, and it is encouraging to know that our efforts have contributed positively to your experience.
Kind regards,
UK Fuels
The company contacted me
The company contacted me, they gave me a great deal for the level of coverage in my area. And has saved me so much since the Middle East fiasco. Means I have managed to keep my prices fair and not had to pass on my fuel costs to the customer.
Oliver checks in with me regularly to see how things are going and offer a good deal on other products.
Highly recommend.
20 de abril de 2026
Opinión espontánea
Respuesta de UK Fuels
Hi Daniel, thank you for taking the time to leave a review on Trustpilot. Your feedback is greatly appreciated, and we are delighted to hear that your experience with us has been a positive one. We are especially pleased to know that Oliver was able to support you effectively. We will ensure your kind comments are shared, as feedback like yours reinforces the value of the service we strive to provide.
Kind regards,
UK Fuels
Very nice people's working there.They…
Very nice people's working there.They look after you'r price regulraly. I do recomend.
20 de abril de 2026
Opinión espontánea
Respuesta de UK Fuels
Hi Ervin, thank you for sharing your feedback with us on Trustpilot. We sincerely appreciate you taking the time to reflect on your experience. Your comments are incredibly valuable, as they help us continue to refine and enhance the service we provide. It is always rewarding to hear that our team’s efforts have had a positive impact, and we are grateful for your recognition.
Kind regards,
UK Fuels
Can I thank Ellie today with her help
Can I thank Ellie today with her help. She was very informative and clear with her instructions.
Thank you for your assistance over the last 6 years that GLJ Couriers has been in operation.
20 de abril de 2026
Opinión espontánea
Respuesta de UK Fuels
Hi Gary, Thank you for your generous 5 star review. We are truly grateful that you took the time to share your experience with Ellie on Trustpilot. Your feedback is highly meaningful to us, and we are delighted to hear that we were able to assist you to such a high standard. We will ensure your comments are passed on, as recognition like this is greatly appreciated by our team.
Kind regards,
UK Fuels
Helpful
Andrea was patient with me and talked me through my log in. She sent over the correct links as I am a new member of staff :)
20 de abril de 2026
Opinión espontánea
Respuesta de UK Fuels
Hi Leah, thank you for taking the time to leave a review on Trustpilot. Your feedback is greatly appreciated, and we are delighted to hear that your experience with us has been a positive one. We are especially pleased to know that Andrea was able to support you effectively. We will ensure your kind comments are shared, as feedback like yours reinforces the value of the service we strive to provide.
Kind regards,
UK Fuels
La plateforme est complète
La plateforme est complète, très bien structuré, simple a utiliser et efficace. Les facturation suivent bien 10/10!
19 de abril de 2026
Opinión espontánea
Respuesta de UK Fuels
Hi Klodian, thank you very much for taking the time to share your review on Trustpilot. We truly appreciate you providing your feedback, and we are pleased to hear that your experience with our services met your expectations. At UK Fuels, we are committed to delivering a consistently high standard of support, and it is encouraging to know that our efforts have contributed positively to your experience.
Kind regards,
UK Fuels
Oliver Berry
Oliver Berry, What a legend!! As my account manager he always keeps me updated on the best prices! If I ever need to contact him, he's there! I have trusted UK Fuels for years and they have never let me down! Keep up the good work!
18 de abril de 2026
Opinión espontánea
Respuesta de UK Fuels
Dear Customer, Thank you for your generous 5 star review. We are truly grateful that you took the time to share your experience with Oliver on Trustpilot. Your feedback is highly meaningful to us, and we are delighted to hear that we were able to assist you to such a high standard. We will ensure your comments are passed on, as recognition like this is greatly appreciated by our team.
Kind regards,
UK Fuels
Great service
Great service. Agent Karolina has got wide knowledge about what concerned me
Many thanks
6 de abril de 2026
Opinión espontánea
Respuesta de UK Fuels
Hi Rafal, thank you for taking the time to leave a review on Trustpilot. Your feedback is greatly appreciated, and we are delighted to hear that your experience with us has been a positive one. We are especially pleased to know that Karolina was able to support you effectively. We will ensure your kind comments are shared, as feedback like yours reinforces the value of the service we strive to provide.
Kind regards,
UK Fuels
Very good customer service
Very good customer service, managed to sort out any kind of issues I had . Thank you!
17 de abril de 2026
Opinión espontánea
Respuesta de UK Fuels
Hi Ionel, thank you for sharing your feedback with us on Trustpilot. We sincerely appreciate you taking the time to reflect on your experience. Your comments are incredibly valuable, as they help us continue to refine and enhance the service we provide. It is always rewarding to hear that our team’s efforts have had a positive impact, and we are grateful for your recognition.
Kind regards,
UK Fuels
Sasha is always cheerful and tries his…
Sasha is always cheerful and tries his best to be as competitive as possible understanding how difficult the market is.
10 de abril de 2026
Opinión espontánea
Respuesta de UK Fuels
Hi Bob, Thank you for your generous 5 star review. We are truly grateful that you took the time to share your experience with Sasha on Trustpilot. Your feedback is highly meaningful to us, and we are delighted to hear that we were able to assist you to such a high standard. We will ensure your comments are passed on, as recognition like this is greatly appreciated by our team.
Kind regards,
UK Fuels
Lou is the best!
Lou is the best!
Always pushing for the best price, always helpful and now an award winner so goes to show how good she is. Thanks!
17 de abril de 2026
Opinión espontánea
Respuesta de UK Fuels
Hi Jon, thank you for taking the time to leave a review on Trustpilot. Your feedback is greatly appreciated, and we are delighted to hear that your experience with us has been a positive one. We are especially pleased to know that Lou was able to support you effectively. We will ensure your kind comments are shared, as feedback like yours reinforces the value of the service we strive to provide.
Kind regards,
UK Fuels
Lewis was amazing on the phone…
Lewis was amazing on the phone…. The chemistry between us was unbelievable. Felt like we had a bromance in our 20min conversation. Sorry Lewis I didn’t take any further products but happily chat again anytime!
17 de abril de 2026
Opinión espontánea
Respuesta de UK Fuels
Hi Vinny, Thank you for your generous 5 star review. We are truly grateful that you took the time to share your experience with Lewis on Trustpilot. Your feedback is highly meaningful to us, and we are delighted to hear that we were able to assist you to such a high standard. We will ensure your comments are passed on, as recognition like this is greatly appreciated by our team.
Kind regards,
UK Fuels
Respuesta de UK Fuels
Hi Wojciech, thank you for sharing your feedback with us on Trustpilot. We sincerely appreciate you taking the time to reflect on your experience. Your comments are incredibly valuable, as they help us continue to refine and enhance the service we provide. It is always rewarding to hear that our team’s efforts have had a positive impact, and we are grateful for your recognition.
Kind regards,
UK Fuels
guy hampson is spot on helping us in…
guy hampson is spot on helping us in these difficult times. 1st class account manager
17 de abril de 2026
Opinión espontánea
Respuesta de UK Fuels
Dear Customer, thank you for taking the time to leave a review on Trustpilot. Your feedback is greatly appreciated, and we are delighted to hear that your experience with us has been a positive one. We are especially pleased to know that Guy was able to support you effectively. We will ensure your kind comments are shared, as feedback like yours reinforces the value of the service we strive to provide.
Kind regards,
UK Fuels
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