UK HOME SOLUTIONS LIMITED Opiniones 

219
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Lee initially came over to look at what we wanted, and have a measure up. He explained the full process and timeline for the works. There was no sales spiel, bartering or discounts to pressurise an i... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We're delighted to 100% recommend UK HOME SOLUTIONS LIMITED. Lee & his wonderful team are so professional, reliable, exceptionally helpful in advising us with any questions we had in improving ou... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had a whole house of new windows replaced. I have to say that this company is second to none, going above and beyond and more importantly, no cut corners. Lee was easy to deal with, advising me and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This must be our fourth or even fifth home improvement project with UK Home Solutions, and each time it’s been just as fruitful and straightforward. The team arrives on time, keeps the place clean, an... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Instalador de doble acristalamiento
  2. Proveedor de puertas
  3. Vidriero
  4. Tienda para la reforma del hogar
  5. Industria de PVC
  6. Proveedor de ventanas de PVC

Escrito por la empresa

With more than 20 years of experience in the home improvement industry, UK Home Solutions is a family-run business that offers customers high-quality products, value for money, and long-term peace of mind.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

219 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(219)

14 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

New windows

We had our new windows fitted last week and we are very happy with the result. The whole experience from start to finish with Lee giving us the quote and Ray and Simon fitting the windows was exceptional. Any questions were answered and Ray and Simon the fitters were clean, tidy, polite and friendly. Would highly recommend.

1 de mayo de 2025
Opinión espontánea
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Hi Laura

Thank you for your feedback and we are glad you are happy with your new windows along with the fitting and service provided

Many thanks from all the Team at UK Home Solutions

Valorada con 5 estrellas sobre 5

As a general builder I have used many…

As a general builder I have used many window companies before and I have to say that Lee at UK Home Solutions was very helpful and thorough when making the order. Also the fitters were very tidy and professional in their work

26 de abril de 2025
Opinión espontánea
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Respuesta de UK HOME SOLUTIONS LIMITED

Thank you Nick for your review, and glad that you are happy with the works we done for you, and your client.
We look forward to continuing to work together on future projects you may have.

Many Thanks

Lee and the team at UK Home Solutions

Valorada con 1 estrellas sobre 5

Just wanted money - didn’t listen to our needs

We commissioned UK Home Solutions to help reduce noise from the busy road we live on. We were very clear that, as we live on a very busy road, our one number requirement was reducing noise. So, as novices in the world of windows we were guided by Lee at UKHS.

In the end we paid a large sum for acoustic windows in flush encasement frames.

However, the new windows actually INCREASED the noise we have inside compared to the old ones.
We were also pushed constantly for payment at every turn, espically on the day on completion despite the fact they broke one window, one was incorrect and they left the house in a complete mess (which eventually they resolved).

Since the work was completed, every other tradesperson we've had round (which is a lot as we are having an extension built) pointed out that flush encasement windows are terrible for noise insulation, but cost more due to their aesthetics. Leading me to feel we were completely mis-sold. Also our existing windows were "pre trickle vents" so were probably better at keeping noise out.

UKHS and their manufacturer have stated that the windows were built and installed correctly and there is nothing more to be done.

We have a timber frame house and UKHS try to tell us the noise is from the walls. This is understandably a factor but with noise meter readings taken by UKHS show more noise is entering via the window area than the wall, contradicting their argument.

Our issue is, we were, knowingly sold the wrong design for our needs and now the supplier has their money, they are happy to leave us as we are.

16 de octubre de 2024
Opinión espontánea
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Respuesta de UK HOME SOLUTIONS LIMITED

Hi Matt

Thank you for your review. We are genuinely sorry to hear that you are disappointed with the outcome of your installation, and we’d like to clarify several points in response to your feedback.

Your home is a beautiful and historic 300-year-old timber-framed property, located just 3–5 meters from a very busy road. Properties of this nature and proximity to traffic present unique and significant acoustic challenges, which we were clear about from the start. While we always aim to improve noise insulation as much as possible, it’s important to understand that complete noise elimination is not achievable in such conditions.

During the consultation phase, your primary concern was noise reduction, and we did our best to guide you based on that requirement. The decision to proceed with flush casement acoustic windows was made following detailed discussions, with aesthetics and acoustic performance both considered. It’s worth noting that we also offered acoustic trickle vents to further aid in noise reduction, but this option was declined. However I believe this would make a huge difference in reducing noise levels further.

Regarding payment, we would like to clarify that at no point did we pressure you. It was always clearly stated that the balance would be due on the day of installation — a policy we uphold for all our customers and one that was communicated early in the process.

As for the installation concerns: the “broken window” referred to was in fact a cracked glass unit, which we acted on immediately by ordering a replacement and fitting it as soon as it arrived. Any mess left behind was rectified swiftly, and we appreciate your acknowledgment of that.

We understand that your current renovation has brought in many different tradespeople with varying opinions, but we remain confident in the specification and installation of your windows, as confirmed by both our team and our manufacturer. While we appreciate the frustration caused by ongoing noise, particularly in a timber-framed building so close to a main road, the evidence — including readings we took — shows that sound transmission is not solely due to the windows, but also significantly affected by the walls and overall structure.

We do regret that you’re not satisfied with the outcome, but we have acted responsibly, transparently, and in line with what was agreed. If you wish to explore further noise mitigation options in the future, we are happy to assist.

Kind regards,
Lee
UK Home Solutions

Valorada con 5 estrellas sobre 5

Just had four new UPVC windows…

Just had four new UPVC windows installed at a property in Essex. The whole process from the initial design, through to quotation, installation and final payment was professional, clear, and efficient. Moreover, I am delighted with the result. Many thanks to UK Home Solutions and the team.

14 de abril de 2025
Opinión espontánea
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Thank you for your kind comments Mark, im glad you are happy with our service from start to finish, and that you are delighted with the final results.

Many thanks
Lee and the team

Valorada con 5 estrellas sobre 5

Excellent

Very good service and a good quality product. I could not recommend them highly enough

11 de abril de 2025
Opinión espontánea
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Hi Eliese

Glad you are happy with your New windows and the quality we provide.

Thank you for using UK Home Solutions for your project

Many thanks
Lee and the team

Valorada con 5 estrellas sobre 5

Replacement Front door

I am extremely happy with my new Front door. Lee was very thorough from the start of the process, offering advice and keeping me updated during the process. The door was fitted expertly, I would highly recommend UK Home Solutions for any Window or Door replacement.

7 de abril de 2025
Opinión espontánea
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Respuesta de UK HOME SOLUTIONS LIMITED

Hi Karen

Thank you for your review. Im glad you are happy with your new door, and service we provided

Hope to hear from you in the future

Many thanks
Lee and the team

Valorada con 5 estrellas sobre 5

Very happy with our new windows

Very happy with our new windows. Lee gave had a very professional and friendly approach, even bringing a sample window to show us. The price was competitive. The fitters were great, friendly and clearly experienced. Would highly recommend this company.

31 de marzo de 2025
Opinión espontánea
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Respuesta de UK HOME SOLUTIONS LIMITED

Hi Susan

Thank you for your kind words, and thank you for using UK Home Solutions for your project.

Im glad you are happy with your new windows and the experience you had from start to finish.

Thanks again

From all the team

Valorada con 5 estrellas sobre 5

Excellent service from start to finish…

Excellent service from start to finish , so pleased the supply and fit of new front door and the cleaning up after so would highly recommend

24 de marzo de 2025
Opinión espontánea
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Respuesta de UK HOME SOLUTIONS LIMITED

Many Thanks for your comments, and glad you are happy with our service and your New door

Thanks
Lee and the Team

Valorada con 5 estrellas sobre 5

UK Home solutions 2x bay windows installed

Lee and his team fitted 2 bay windows on my bungalow. Over the 2 days they done a fantastic job and i couldnt find a single thing wrong. Very clean and tidy. The 2 fitters are top notch at their job, A class!!

Thank you so much lee and the team!

17 de marzo de 2025
Opinión espontánea
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Respuesta de UK HOME SOLUTIONS LIMITED

Thanks for your kind comments Carl and glad you were happy with our service, our product and our install

I wish you and your family all the happiness in your new home.

Thanks
Lee and the Team

Valorada con 5 estrellas sobre 5

Excellent service

Great service and communication throughout. Quality workmanship, a great job replacing soffits and guttering. Would certainly recommend Lee and the team.

24 de febrero de 2025
Opinión espontánea
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Respuesta de UK HOME SOLUTIONS LIMITED

Thank you for your kind words Mark, and glad you are happy with our service and workmanship

Many thanks


Valorada con 5 estrellas sobre 5

Brilliant product fitted by experts

Brilliant product fitted by experts. I cannot praise them enough. What a team! So hard working and professional. Price was fair for 15 windows and a front door. I have already recommended them to a family member and will continue to recommend them to friends.

5 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very happy with my new windows and…

Very happy with my new windows and front door. Everything was done to a very high standard. Many thanks to all the team

17 de enero de 2025
Opinión espontánea
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Respuesta de UK HOME SOLUTIONS LIMITED

Thank you for your custom and I’m glad you are happy with the installation of your new windows and Door

Valorada con 5 estrellas sobre 5

Great Team

Great service and communication from start to finish . Fantastic porch and bi fold doors fitted. Thanks Lee ,ray and Simon .

12 de diciembre de 2024
Opinión espontánea
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Respuesta de UK HOME SOLUTIONS LIMITED

Thank you Keeley for your feedback.
We are glad you are happy with your New Bifolds and Composite Front Door and side panels.
Hopefully we will hear from you in the future

Thank you for your custom.

Valorada con 5 estrellas sobre 5

From start to finish the communication was spot on!

Lee who came to do the quotes was professional, friendly and approachable at all times during the process. I was kept advised of order placement and delivery date.

Ray & Simon who did the fitting were great. Kept all mess to a minimum and worked fast.

9 de diciembre de 2024
Opinión espontánea
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Respuesta de UK HOME SOLUTIONS LIMITED

Hi Lynne, Thank you for your kind feedback, and glad you were happy with your new Door and Windows.

Look forward to hearing from you in the future

Many thanks
Lee

Valorada con 5 estrellas sobre 5

This company goes above and beyond to help

Lee visited recently to check a leak we were having on our conservatory window. As it would have been difficult to replace with a new window he tried to seal it for us to see if that fixed the issue. He was great and very professional thanks again!

6 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great quality, great service

I needed a new floor laying in my conservatory. UKA gave good advice. The team were prompt, worked hard and to a high standard. They asked me to check at every stage and showed me what they were doing. Finished in good time and cleaned up after themselves.

I used them again after they'd re-felted a flat roof and relaid a decking terrace. They did a great job, and I very pleased after heavy rain fell 2 days after they'd completed the job.

I highly recommend UKA, and will use them in the future.

18 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very professional service

Lee was really professional, discussed various options & provided full written quotes the same evening. Timescales clearly explained. No pressure & obviously very knowledgeable. Thrilled with my new front door & replacement glass in back door & window. Various certificates & guarantees received shorty after installation, would certainly use company again.

27 de septiembre de 2024
Opinión espontánea
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Respuesta de UK HOME SOLUTIONS LIMITED

Hi Margaret,

Thank you for taking the time to share your feedback and your kind words. We are delighted to hear how pleased you are with your new front door and replacement glass and we appreciate your 5 star review.

Thank you,

All The team at UK Home Solutions

Valorada con 5 estrellas sobre 5

superb service and quality

We instantly liked Lee when he visited. he did not try to upsell - just listened and was helpful. he gave us an immediate quote that day and that was the total cost - nothing changed. we were kept informed of the whole process. The installers Ray and Simon were super efficient - friendly and worked hard and got the job done. They were on time every morning and tidied as they went. there was no mess left at the end of the job. we had 3 doors and all our windows placed without a single issue. would highly recommend and were more than happy that we went with this company. First class job.

26 de septiembre de 2024
Opinión espontánea
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Respuesta de UK HOME SOLUTIONS LIMITED

Hi Claire,

Thank you for taking the time to share your feedback and your kind words. We are delighted to hear how pleased you are with your new windows and doors and appreciate your 5 star review.

All The team at UK Home Solutions

Valorada con 5 estrellas sobre 5

Happy customer

Lee and his team did a fantastic job! From start to finish was without fuss, and the finished product was just what we’d hoped for. The fitters were tidy too and cleaned away everything!

Happy customer

1 de septiembre de 2024
Opinión espontánea
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Respuesta de UK HOME SOLUTIONS LIMITED

Hi Gary,

Thank you for taking the time to share your feedback and your kind words. We are delighted to hear how pleased you are with your new double glazed windows and we appreciate your 5 star review.

All The team at UK Home Solutions

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