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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great way to order tests. It was very easy to follow the instructions and get my blood drawn at my local Quest, and it was also very clear how to get the results. I will definitely use this service ag... Ver más

Valorada con 5 estrellas sobre 5

Nav was easy using the search option to locate exactly what i wanted. Received receipt and registration immediately. Easy to click on my local lab to schedule an appointment without having to log out... Ver más

Valorada con 5 estrellas sobre 5

I'm writing a review here because I wouldn't have used Ulta Lab Tests if not for reviews I found here - I'd never heard of them. Their pricing saved me a lot of money, testing went very smoothly (t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

As a self pay expert in navigating our healthcare boondoggle, I have found Ulta Lab Tests to be an establishment worth partnering with. The prices are extremely fair. For those who are struggling with... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de comercio electrónico
  2. Laboratorio médico

Escrito por la empresa

Save Time and Money Ordering with Ulta Lab Tests - Save Up to 90% on Over 2,100 Quest Lab Tests - Fast Lab Results: 1-2 business days (most tests) - Locations Near You: Over 2,100 testing centers nationally - No Doctor Needed: Easy, direct access to testing - Secured Online Results: Private and confidential - Trusted by Patients & Healthcare Professionals


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

138 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Ulta Lab Tests Eases Medical Financial Strain

Ulta Lab Tests have played a huge roll in my health care budget this year. Many of the tests I've needed would've been 2-3 times as much if I would've had them done via my insurance; meaning using Ulta Lab Tests meant my cost was even lower than my co-pay and/or deductible amount (if I hadn't reached it yet). The website is easy to navigate if you know the name of the tests needed. Checkout and payment is super easy and I don't even need to bring the paperwork to the lab I designated in the checkout process as it's already in their system when I arrive for my appointment. Customer Service via the Chat client is superb as well. I couldn't ask for anything more. I'm very grateful to Ulta Lab Tests for making this year much easier for me in this time of financial strain. Thank you ULT!

11 de diciembre de 2023
Opinión espontánea
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Respuesta de Ulta Lab Tests

Stacy,
We are honored to have played a significant role in managing your healthcare budget this year. Thank you for highlighting how we were able to offer substantial savings compared to traditional insurance routes and that you found our website user-friendly and the checkout process straightforward.

We're also thrilled to hear about your positive experience with our customer service.

Your gratitude and satisfaction mean the world to us, and we're here to continue making your healthcare journey easier, especially during times of financial strain.

Thank you for choosing Ulta Lab Tests, and we look forward to supporting you in the future!

Nick Roehm | VP of Business Development | Ulta Lab Tests

Valorada con 5 estrellas sobre 5

Fast efficiency service

16 de diciembre de 2023
Opinión espontánea
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Respuesta de Ulta Lab Tests

Hi Tiffany,
Thank you for the 5-star review! We're glad to hear you experienced fast and efficient service. We strive to provide a seamless experience for all our clients, and it's great to know we met your expectations. We look forward to serving you again in the future!

Sincerely,
Ulta Lab Tests

Valorada con 5 estrellas sobre 5

Easy to find the test I was looking…

Easy to find the test I was looking for, suggested options are great, enough lab options, draw charge is already listed based on center, quicker result than expected, lots of $$$ saved.

-Bab

1 de diciembre de 2023
Opinión espontánea
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Respuesta de Ulta Lab Tests

Hello Bab,
Thank you for the 5-star review! We're thrilled to hear that you found it easy to locate the tests you needed, appreciated the suggested options, and were pleased with the availability of lab locations. It's great to know that the transparency of our pricing, especially with the draw charges, added to your positive experience, and that you received your results quicker than expected. We're delighted that our service also provided significant savings for you. We look forward to continuing to serve you with the same efficiency and value. Thanks for choosing us!

Sincerely,
Ulta Lab Tests

Valorada con 5 estrellas sobre 5

Professional company

Professional company. Intuitive website navigation that provides for easy ordering, rapid turn-around and simplified results reporting.

Given the service, it is fairly priced.

30 de noviembre de 2023
Opinión espontánea
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Respuesta de Ulta Lab Tests

Hi Mark,
Thank you for the 5-star review! We're delighted to hear that you found our website intuitive and easy to navigate, and that our ordering process, quick turn-around, and simplified results reporting met your expectations. It's great to know that you also find our services to be fairly priced. We strive to combine professionalism with efficiency and value, and your positive feedback is greatly appreciated. We look forward to continuing to provide you with excellent service. Thanks for choosing us!

Sincerely,
Ulta Lab Tests

Valorada con 5 estrellas sobre 5

Excellent value for your money, fast and efficient

draw center was fast and efficient . I got my results back within 48hrs and they were easy to read and understand. For self pay it sure beats going through/paying for a Dr visit and their lab fees as well as paying for some one else to read the tests. Excellent value for your money

1 de diciembre de 2023
Opinión espontánea
Logotipo de Ulta Lab Tests

Respuesta de Ulta Lab Tests

Hi Clarence,
Thank you for the 5-star review! We're thrilled to hear that your experience at the draw center was fast and efficient, and that you received your results quickly in an easy-to-read format. We're glad to provide an excellent value for self-paying customers, offering a cost-effective alternative to traditional doctor visits and lab fees. Your satisfaction with the speed, clarity, and cost of our services is very important to us. We appreciate your feedback and look forward to serving you again. Thanks for choosing us and recognizing the value we strive to offer!

Sincerely,
Ulta Lab Tests

Valorada con 5 estrellas sobre 5

Great Service!

This is a great service! Very easy to use online and on site. There was a lab within 20 minutes of my home and check in was convenient and user friendly. The testing itself was done professionally and quickly! Super happy.

24 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

The price was right and results were quick

I was able to use my FSA card to purchase a lab test combo (testosterone and PSA) that was less expensive than the competitor's price for just one of the 2 tests. I scheduled the lab test online, went to the local Quest Labs, and then I received my results by email from Ulta a few hours later. The only complaint I have is the mobile website isn't the simplest to navigate. Otherwise, it was a very good experience and I would recommend Ulta to others.

10 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

'm a biohacker

'm a biohacker, so I do my own blood panels every quarter, luv the ease of use of Ultalabtests and their interface rocks. And they have every test you could want for a reasonable price!!! Thank you Ultalabtest, I'm a happy customers. Cheers, Ken :-)

29 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommended

Easy to order; just as easy to go into Quest lab services and get it done. No questions asked other than verifying my ID. Better pricing than another lab service I considered. I had results in 24hrs or less.

18 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Affordable, convenient and super quick

A friend recently told me about Ulta Lab Tests. I couldn't believe how affordable it was. The bonus was, the lab was right in the neighborhood. And, the final nail in the coffin was, the turn around time was super quick. Blood drawn at 2 PM on Friday, and the results were posted 12 hours later, yes in the middle of night on Saturday. I bet doctors' offices hate losing a lot of business. Well, that's just too bad. They charge you an arm and a leg to do the same tests. Thank you, Ulta!c

20 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

The worst my I

The worst my I
Purchase over 450 dollars out my pocket they made appointment Wong days 3 place was closed 3 time they did made I show up with mom in wheels they fail 3
Time to make a
Stupid appointment I really
It big scam don’t bother

9 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Order is easy 1-2-3

Order is easy 1-2-3. I don't know why there some negative reviews here when the service is great. I paid for my order, login ultalab print out psc form, book questdiagnostics, go the lab have blood draw done. 3 days later result came to my email you can check with ultalab or quest diagnostics website.

29 de julio de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

When something goes wrong, they don't respond to messages

Recently my husband bought a bunch of lab tests through Ulta Lab Tests website and set up an appointment at Quest Diagnostics, also through Ulta Lab Tests' website.
He received a confirmation email with confirmation code, as well as time and place of appointment
But when we arrived to the appointment, the lab was closed.
I called Quest Diagnostics and was told that the lab was going to open an hour after our scheduled time. When I asked why they allowed to make an appointment for earlier time than their lab was going to open, they didn't have an answer.
We had to wait for the lab to open. An hour of our time was wasted. My husband had to take additional hours off his job.
When I returned home, I wrote a message to Ulta Lab Tests and told them that the appointment reserved though their website was not honored by Quest Diagnostics. I also asked if they could please communicate with someone in Quest Diagnostics and check with them why this has happened so it doesn't happen again.
And...MY MESSAGE WAS SIMPLY NEVER RESPONDED TO.
A few days later, I submitted the same message, and then again next day. All 3 messages were ignored.
What's interesting is that prior to this I asked them several questions related to payments for their services. They responded within hours, not even days, each time. I even started to think that Ulta Lab Tests is a really serious, respectable business.
However, as soon as something went a bit less that ideal, Ulta Lab Tests revealed itself.
From my experience with them I made a conclusion that they seem to REALLY care about your questions when these questions are about them getting money from you. However, if these questions are about caring for their customers, their total boycott of my messages said it all: ONCE YOU PAID, THEY DON'T CARE ANYMORE AND YOU DON'T EXIST FOR THEM.
It's incredible that they didn't even have elementary civility to simply reply and say that they are sorry this has happened. Even if scheduling system is something they have no power to correct, they definitely have power to simply reply and say something empathetic to a customer who was put in unfortunate circumstances while using their service.

17 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I had a similar experience as previous…

I had a similar experience as previous reviews. I got a needle stuck in my arm and blood taken from my body only to be told several days later that the test could not be performed because the specimen was bad. I called the company and they will not offer any kind of reimbursement or refund. They also said there's no way to contact anyone at the lab. I really needed those results.

23 de marzo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ulta Lab Tests stole my money

I purchased a set of lab tests from Ulta Lab Tests. In the confirmation email I received it noted in bold font to bring a "PSC Requisition form" to the test lab. Unfortunately, Ulta Lab Tests did not provide me with a "PSC Requisition form" and there is no where to download or access such a form on the Ulta Lab Tests website or in my online account. That means I paid for a service I am unable to use. I can only assume Ulta Lab Tests is a scam since only a totally incompetent person could have designed such a poor process. I have filed a complaint with the BBB and will also be filing a complaint with the Arizona and Pennsylvania Attorneys General offices (which is where Ulta Lab Tests and its sister company PWNHealth LLC are based).

27 de enero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ulta Lab Tests scam, no refunds

I ordered some tests from Ulta Lab Tests and ended up not needing them. I then proceeded to ask for a refund, the kind agent ignored my request and gave me credit to use on their website.

When I replied letting them know I would not need to use their service any time in the future and that I would prefer a refund they proceeded to just ignore me. A company that deals with customers like this is best to be avoided.

30 de junio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

They are awesome

They are awesome! If you're thinking about trying them out. Think no more they are exactly what your looking for. Just purchased a few things and got a discount. Everything was awesome!

8 de enero de 2021
Opinión espontánea

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