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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Saira Saira. That’s best product I am using it with eating everything I like. No excercise I did but energetic after use as i loose more then a stone my diabetic and high blood pressure medication an... Ver más

Valorada con 3 estrellas sobre 5

Quality and price excellent. Customer service non existent. Delivery supposed to be within 7 days, no delivery after 2 weeks, e-mailed but got auto response about covid. Tried to phone but just rang o... Ver más

Valorada con 5 estrellas sobre 5

So glad to have access to a company that can supply and deliver my favourite wine. Yes I had to wait about three weeks from date of purchase due to covid restrictions and reduced staffing levels but w... Ver más

Valorada con 1 estrellas sobre 5

Appalling service. I ordered a bottle of Hennessy VS Cognac at the start of January and still haven't received it (17th Feb when writing this). I have phoned (no-one answers) and emailed (automated re... Ver más

Información sobre la empresa

  1. Mayorista de bebidas alcohólicas

Escrito por la empresa

We started our journey as a luxury event bar service, proudly working with some of London’s most prestigious venues. Alongside our events service, we’re now establishing Ultimate Drinks as a leading online retailer of fine Wine, premium Spirits and luxury Champagne. Delivering next day nationwide, we bring your favourite drinks direct to your door. Whilst our carefully curated product range features brands you already know and love, we’re passionate about sourcing, and helping you to discover new and exciting products that become your future favourites. Working directly with the best independent and craft brands out there, we focus on educating our customers about the story behind their drink, and recommend the best ways to enjoy your purchase. From your first click, our goal is to provide you with the Ultimate shopping experience. So whether you’re looking for a special gift or have questions about a new drink you’d like to try, please do not hesitate to get in touch with our team, who will will be more than happy to help you make the right choice.


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

541 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,3

Todas las opiniones

(541)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

DO NOT BUY FROM THESE PEOPLE!!!

DO NOT BUY FROM THESE PEOPLE!!!
I urge any potential users of this website to read this and other similar reviews. It is true that some people receive goods they buy from this company. However, it’s a lottery. I bought 8 bottles of champagne for £427 and it was never delivered, no emails were responded to, the phone is never answered, the company addresses are essentially PO Boxes.
I asked my bank to instigate the chargeback scheme. This company had the audacity to dispute that and claim to have sent the goods. A week later I had my money back.
These people try and take money from innocent people without supplying goods. Avoid at all costs and tell all your friends and family to do the same.

7 de febrero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Watch out for this bunch

Watch out for this bunch. A load of horrendous reviews made after numerous orders not fulfilled. Now a dump of 5* reviews within the last few days.

Still waiting on an order I made in early December which I was told had been dispatched and would arrive before Christmas. The carrier did not receive the package and even went to try and pick the package up again at my request.

Tried calling Ultimate drinks numerous times with no reply, sent two emails, again with no reply even asking for a refund. Had to go through my bank to stop the payment.

Still no contact from them and no sign of my order but now they are trying to get the money off me when no goods have been received. They'll try to lay the blame at the door of parcel force (as one review below tries to) but don't believe it.

Ultimate drinks are scammers

1 de febrero de 2022
Valorada con 1 estrellas sobre 5

Bunch of thieves

Left previous review. still no delivery. ordered at the end of November . nearly end of January now. Still no delivery. Doubt it will arrive.
Don't place any orders with them. You will never receive it. They just take your money.

25 de enero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

My last review was removed

My last review was removed. Spent a lot of money with this company at start of December. Never received the order. No response via email or phone calls. DO NOT ORDER FROM THEM.

24 de enero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful service

Awful service. Sent the bottle back for a return in the beginning of December, still no refund nearly 2 months later and no response from the phones are email !!

21 de enero de 2022
Valorada con 1 estrellas sobre 5

Order not received

I placed and order on the 29th Dec 2021 and haven't received my order yet, which was over £100. I've emailed but have just got an automated response and I have tried to call the phone number but there is no reply. Awful customer service, do not buy from this company!

18 de enero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam

Do not order from this company. I spent £135 on whiskey in December. No delivery, no contact and cannot get through on the phone. In the process of trying to get a refund and reporting to trading standards!

15 de enero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered drink on 21/1/21 not received

Ordered drinks worth £89.90 on 21st December money taken on the day. So far no delivery. I have emailed and filled in the contact form on the website still no reply. I have also tried the phone number multiple times no pick up. I think I will have to cancel my order and get my bank to refund me. I would not mind if its delayed as long as there was some contact from the company.

14 de enero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fraudulent or Incompetent?

Having made an order for a Christmas gift in early December and paid for express delivery, the item never arrived. Despite repeated attempts to contact the company by email and phone and later demanding a refund, I have had to go through my bank to retrieve the money spent. Still no contact from them.
AVOID

6 de enero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM COMPANY - AVOID

Spent a lot of money ordering wine on 11th December for Christmas which has never arrived. Have emailed them 5 times now with no response and tried calling the phone number loads of times at different days and times no one ever answers. Seems like a Scam company, they are taking money and not sending orders. HOW CAN WE GET OUR MONEY BACK? THEY NEED REPORTING TO TRADING STANDARDS

6 de enero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Product not received and no contact!

Avoid this company at all costs, placed an order on 19th December and decided to send an email asking where it was. Only thing I got back was email stating they had lots of people off with COVID. No mention of when the order will be processed so I decided to cancel my order via email and got nothing back. Tried ringing and nothing, all I can say is avoid this company as they are clearly a joke and just want your money.

4 de enero de 2022
Valorada con 1 estrellas sobre 5

Product still not received - avoid!

I placed an order on 4th November and have still not received anything. I have tried e-mailing and calling but to no avail. I wish I had read the other reviews before purchasing.
If the product was unavailable then that is fine but please provide a refund!!

31 de diciembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY. THEY DON'T EXHIST. IT'S JUST A SCAM.
TRY CALLING THEM AND SEE FOR YOURSELF.
THEY DON'T ANSWER THE PHONE OR RESPOND OTHER THAN AN AUTOMATED EMAIL STATING THAT YOU HAVE MADE A PURCHASE.

30 de diciembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered a bottle of Gordons Orange…

I ordered a bottle of Gordons Orange Gin for a Christmas gift. It was priced at £18.50 plus £5.50 postage and packing(which I thought a little excessive). When it arrived it was a little time before I could gift wrap it, but when I got the bottle out the packaging it had blazoned round the neck of the bottle £16.49 a difference of £2.01 also I could not remove the price label without damaging the seal, so in consequence could not give it as a gift. I managed to source some quickly from elsewhere at £18 plus £2.99 postage and packing and it came in the same type of bubble bottle container. No I shall not be using Ultimate Drinks again.!

26 de diciembre de 2021
Valorada con 1 estrellas sobre 5

Delivery late

Delivery late. Issue with delivery address but I stated it just 3 units on site is it that difficult. No phone call no nothing. This people know how to ruin the Xmas!!!! Ridiculous

25 de diciembre de 2021

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