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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Saira Saira. That’s best product I am using it with eating everything I like. No excercise I did but energetic after use as i loose more then a stone my diabetic and high blood pressure medication an... Ver más

Valorada con 3 estrellas sobre 5

Quality and price excellent. Customer service non existent. Delivery supposed to be within 7 days, no delivery after 2 weeks, e-mailed but got auto response about covid. Tried to phone but just rang o... Ver más

Valorada con 5 estrellas sobre 5

So glad to have access to a company that can supply and deliver my favourite wine. Yes I had to wait about three weeks from date of purchase due to covid restrictions and reduced staffing levels but w... Ver más

Valorada con 1 estrellas sobre 5

Appalling service. I ordered a bottle of Hennessy VS Cognac at the start of January and still haven't received it (17th Feb when writing this). I have phoned (no-one answers) and emailed (automated re... Ver más

Información sobre la empresa

  1. Mayorista de bebidas alcohólicas

Escrito por la empresa

We started our journey as a luxury event bar service, proudly working with some of London’s most prestigious venues. Alongside our events service, we’re now establishing Ultimate Drinks as a leading online retailer of fine Wine, premium Spirits and luxury Champagne. Delivering next day nationwide, we bring your favourite drinks direct to your door. Whilst our carefully curated product range features brands you already know and love, we’re passionate about sourcing, and helping you to discover new and exciting products that become your future favourites. Working directly with the best independent and craft brands out there, we focus on educating our customers about the story behind their drink, and recommend the best ways to enjoy your purchase. From your first click, our goal is to provide you with the Ultimate shopping experience. So whether you’re looking for a special gift or have questions about a new drink you’d like to try, please do not hesitate to get in touch with our team, who will will be more than happy to help you make the right choice.


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

541 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,3

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Valorada con 1 estrellas sobre 5

Shockingly Bad

Dreadful. Avoid at all costs. Paid a considerable sum of money for 2 cases of champagne that never arrived. There was no acknowledgement or reply to my emails and the contact number listed is false. Thankfully our bank assisted us and is currently investigating.Please be warned.

11 de diciembre de 2021
Valorada con 1 estrellas sobre 5

Avoid at all costs

I would never ever use this company again. We bought an expensive bottle for our friends engagement. Paid extra to assure next day delivery. The product did not arrive for 12 days. Absolutely no communication whatsoever from the company. I emailed them, used an online form, used Instagram, and no acknowledgement or reply whatsoever. Only when we raised the issue with the credit card company did anything happen. Once we did so then the company refunded next day delivery and sent the product then.. but that was it… no apology no nothing. Truly terrible service.

11 de diciembre de 2021
Valorada con 3 estrellas sobre 5

Disappointed in arrival time as it was…

Disappointed in arrival time as it was 11 days from the order date and on the site it states 3-5 so I did get concerned as the order was special and was for an occasion. I appreciated in these times we have to except delays but there was no communication regarding this which would have reassuring

11 de diciembre de 2021
Valorada con 5 estrellas sobre 5

You cannot fault this company

You cannot fault this company. The prices are excellent, our item was delivered speedily and we'll wrapped to avoid breakage. Would not hesitate to recommend this company to anyone.

9 de diciembre de 2021
Valorada con 4 estrellas sobre 5

This would of been 5 stars if I never…

This would of been 5 stars if I never had to wait 2 weeks, but they did email me after I asked where my order was! They had hardly any staff that's the reason for late delivery. Apart from that it was excellent, one happy customer 🙂

6 de diciembre de 2021
Valorada con 2 estrellas sobre 5

Product was as described but service…DREADFUL

Product was as described but service terrible. When the product was late I called and emailed asking when I might receive my order. Ultimate Drinks made no attempt to answer or respond. I complained to my card company looking to have the payment cancelled as I honestly believed the product wasn’t coming. If you check out the Trust Pilot reviews there are lots of cases like mine. So in short if you want some drinks, want to wait for them and receive zero customer care. Then use Ultimate Drinks. I will think twice before I use them again, there are other drinks companies.

6 de diciembre de 2021
Valorada con 1 estrellas sobre 5

Placed a very expensive order on 23rd…

Placed a very expensive order on 23rd November and have received ZERO information from them since. They don't answer the phone or reply to emails. Extremely poor service. I have given the company a 3 day window to fulfil my order and failing that I will have to re-claim the payment from my credit card. Very disappointing and would advise anyone against placing orders with this website.

6 de diciembre de 2021
Opinión espontánea
Valorada con 2 estrellas sobre 5

Disgraceful Service! Order never received.

Have ordered 12 bottles of champagne on the 22nd of November. Never received them! They do not answer the phone and failed to respond to every one of my 3 emails. Disgraceful service!
UPDATE: After posting this review and another email on the subject 'where is my deliver' I have received 'the Refund email' apparently requested by myself! Not even the full refund! Wonder how long that would take them. Do stay away from this company.

5 de diciembre de 2021
Opinión espontánea

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