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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Saira Saira. That’s best product I am using it with eating everything I like. No excercise I did but energetic after use as i loose more then a stone my diabetic and high blood pressure medication an... Ver más

Valorada con 3 estrellas sobre 5

Quality and price excellent. Customer service non existent. Delivery supposed to be within 7 days, no delivery after 2 weeks, e-mailed but got auto response about covid. Tried to phone but just rang o... Ver más

Valorada con 5 estrellas sobre 5

So glad to have access to a company that can supply and deliver my favourite wine. Yes I had to wait about three weeks from date of purchase due to covid restrictions and reduced staffing levels but w... Ver más

Valorada con 1 estrellas sobre 5

Appalling service. I ordered a bottle of Hennessy VS Cognac at the start of January and still haven't received it (17th Feb when writing this). I have phoned (no-one answers) and emailed (automated re... Ver más

Información sobre la empresa

  1. Mayorista de bebidas alcohólicas

Escrito por la empresa

We started our journey as a luxury event bar service, proudly working with some of London’s most prestigious venues. Alongside our events service, we’re now establishing Ultimate Drinks as a leading online retailer of fine Wine, premium Spirits and luxury Champagne. Delivering next day nationwide, we bring your favourite drinks direct to your door. Whilst our carefully curated product range features brands you already know and love, we’re passionate about sourcing, and helping you to discover new and exciting products that become your future favourites. Working directly with the best independent and craft brands out there, we focus on educating our customers about the story behind their drink, and recommend the best ways to enjoy your purchase. From your first click, our goal is to provide you with the Ultimate shopping experience. So whether you’re looking for a special gift or have questions about a new drink you’d like to try, please do not hesitate to get in touch with our team, who will will be more than happy to help you make the right choice.


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

541 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,3

Todas las opiniones

(541)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Awful company.

Awful company.

Order took 2 weeks to arrive.
No reply to emails or answer the phone. Looked them up on Facebook and they’re using a different companies phone number
AVOID AVOID

1 de diciembre de 2021
Valorada con 1 estrellas sobre 5

Omg I cannot believe how long I have…

Omg I cannot believe how long I have been calling and emailing and they do not get back to you!! I have ordered £170 bottles, said it’s on the way and I have been waiting for weeks and still have not received them. If you do not want your money taken do not use this website!!!!

1 de diciembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT USE THIS COMPANY.

DO NOT USE THIS COMPANY.
Bought a £56 bottle of champagne for 5-7 days delivery, £5.99 of that specifically for that delivery date. Champagne came 20days later and I had no response to any emails. After i then contacted to say the occasion had passed and my disappointment with the companies service I again got ignored.

29 de noviembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Hideous service!!

Hideous service!!!

I have ended up raising a dispute with my bank. I ordered a bottle of champagne as a wedding gift with express delivery so the parcel was supposed to arrive within 2-3 working days.

It hadn’t even been “dispatched” by the 3rd working day. No response to emails. Absolutely NO answer to the telephone calls on the number listed on their website.

The only notification I have has is from the courier is “advised not received”.

So all in all I’ve had to buy this champagne twice, as it didn’t turn up in time for the wedding. Along with all the extra costs of postage and messing about trying to find a “replacement”

The bank have temporarily refunded me until they investigate further with the company.

AVOID

29 de noviembre de 2021
Valorada con 4 estrellas sobre 5

Good price

Good price, received within the week. Would have liked to have received the bottles in their distinctive Pink boxes as some were for gifts!

28 de noviembre de 2021
Valorada con 1 estrellas sobre 5

Check the reviews before you buy

One of those Companies where you need to look at the reviews before buying from them. The Website looks great, my £350 order never arrived. No reply to emails, not bothering to waste more money on phone calls. Chargeback started, hopefully if they have a few of these Stripe will withdraw their facility. Rip off merchants.

26 de noviembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wasnt delivered on time toom a week…

Wasnt delivered on time toom a week rather than fast track. I messaged to cancel as already brought items elsewhere for a birthday present. My message was ignored! Now stuck with 2 bottles of vodka I wont drink. Poor service and poor communication

23 de noviembre de 2021
Valorada con 1 estrellas sobre 5

I made 2 orders 5 mins apart I received…

I made 2 orders 5 mins apart I received the 2nd order but waited nearly 3 weeks for the 1st order they blamed COVID it’s so easy to at the moment to no apologies no discount won’t be using again and would not recommend

23 de noviembre de 2021

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