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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

He fixed the refrigerator but damaged my hardwood floors. You don’t drag a very heavy refrigerator with 1 pieces of cardboard under each caster and not expect to damage the floor. I sent them pictures... Ver más

Valorada con 1 estrellas sobre 5

Showed up to respond to a D90 code on our LG dryer. Technician told my wife to make sure she cleans the lint out - ran the dryer for 5 minutes then left - gave us an 85 dollar service fee. Low and beh... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have used UltraFix before with excellent results. This time was no exception. Refrigerator compressor failed, called UltraFix around 10am, by 2pm it was repaired and working well. The repairman, Vi... Ver más

Valorada con 5 estrellas sobre 5

Sadiq...the technician showed up promptly late in the evening to attend to our non-working refrigerator. He came to the house, diagnosed the problem, informed us of the total cost and came back the f... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de reparación de electrodomésticos
  2. Servicio de reparación de hornos microondas
  3. Servicio de reparación de refrigeradores
  4. Servicio de reparación de pequeños electrodomésticos
  5. Servicio de reparación de lavadoras y secadoras

Escrito por la empresa

At UltraFix Appliance Repair, we guarantee the high professionalism and quality of experienced technicians who can make a thorough diagnostic and repair. The technology used at UltraFix is the most advanced, and our technicians are there for you at the first call. We are here to provide you an exceptional service.


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

142 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 50% de las opiniones negativas

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3,6

Todas las opiniones

(142)

39 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Quick and efficient

1 de octubre de 2024
Logotipo de UltraFix Appliance Repair

Respuesta de UltraFix Appliance Repair

Thank you for your feedback! We’re glad to hear the service was quick and efficient. We truly appreciate your trust and look forward to helping you again.

Valorada con 4 estrellas sobre 5

Gasham was great in fixing my fridge…

Gasham was great in fixing my fridge and washer too!

20 de agosto de 2024
Logotipo de UltraFix Appliance Repair

Respuesta de UltraFix Appliance Repair

Thank you for your kind feedback! We’re glad to hear Gasham did a great job fixing both your fridge and washer. We truly appreciate your trust and look forward to assisting you again in the future.

Valorada con 5 estrellas sobre 5

On time

On time, fixed problem, communicated well. The serviceman did a professional job.

11 de septiembre de 2024
Logotipo de UltraFix Appliance Repair

Respuesta de UltraFix Appliance Repair

Thank you for your kind feedback! We’re glad to hear everything was handled professionally, on time, and with clear communication. We truly appreciate your trust and look forward to helping you again.

Valorada con 3 estrellas sobre 5

To long of a turn around time

Not very happy with the turn around time, 10 days for a part is way to long to leave someone waiting ,then when the part came in it was the wrong part . We had to wait another 6 days . I just hope the washing machine has no issue !

11 de septiembre de 2024
Valorada con 1 estrellas sobre 5

After an jnitial consultation

After an jnitial consultation, I paid $1800 for the technician to order new parts. Two weeks later he came back and not only was he not able to fix the problem with our oven, he broke the oven door. Two weeks from there, I called to check in on the status of our problem and the person I spoke with said our issue could not be fixed and that we would be issued a refund - about six weeks from our first call! Now I am still waiting to receive our refund. The language barrier between myself and everyone I spoke to from this company is also very challenging.

9 de septiembre de 2024
Valorada con 5 estrellas sobre 5

There was ZERO Drama

There was ZERO Drama. The stackable washer/dryer was fixed in days, a competitor forced me to wait nearly 6 weeks for the same issue, at twice the price. I was notified within 30 min of their arrival so everything happens as promised.

7 de septiembre de 2024
Valorada con 5 estrellas sobre 5

Ramin did an awesome job

Ramin did an awesome job, he was efficient and invested in leaving the dryer in great condition after a major breakdown. I would definitively trust him the next job.

30 de agosto de 2024
Valorada con 5 estrellas sobre 5

Paul

Paul, the technician, was competent and pleasant. He quickly diagnosed the problem and the company repaired the refrigerator as soon as the replacement part arrived.
The company communicates via text message when a technician is dispatched to your home.
I highly recommend their service.

3 de agosto de 2024
Valorada con 2 estrellas sobre 5

16 days is too long

It took far too long, 16 days. (8/10 thru 8/26). Cost far too much $710. Repairman on two different occasions misinterpreted the diagnostic blinking light codes. I have one of two parts installed that I suspect was not needed but I paid for.

10 de agosto de 2024
Valorada con 5 estrellas sobre 5

Quick and reliable

Came to the house very quick to look at my washer and communicated thru the process since the part had to be ordered.

5 de agosto de 2024
Valorada con 2 estrellas sobre 5

their technician showed up on time

their technician showed up on time, I explained the issue I was having with the washer. He spent the next 30 minutes online looking for a solution rather than using diagnostic equipment or using his knowledge. He eventually said my drain pump was bad but he didn't have a replacement with him. He gave me the part number and told me it was just 2 screws and 1 wire and was easy to replace. I ordered the part, put it in, just 15 minutes. I ended paying $85 for bad advice as there was no difference after installation. Same problem. The technician used the Internet to diagnose the problem. No knowledge of what he was doing. I sent them a response but they never took the time to respond back. Don't let the 4.9 rating fool you as it did me. no knowledge of what they are doing.

12 de agosto de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

The service tech

The service tech, Adem, check the lines. He was able to tell me what as needed, no longer available, and n approximate cost for the repair. Based on that information, I was able to make my decision.

1 de agosto de 2024
Valorada con 2 estrellas sobre 5

The dryer "works" but not as good as it…

The dryer "works" but not as good as it did before but I guess it's fixed because the smell gas/burning smell isn't as strong, but still present.

Also, the technician first denied any smell after repair. And it wasn't until I left an awkward silence and deep tare until he admitted it did. He did, then said, it will go away in a few days. On day two and still smells like burnt/gas, but I want to I want to honor the agreement.

I let the company that the technician agreed to come back for free to fix it, it still smells.

3 de agosto de 2024
Valorada con 5 estrellas sobre 5

The technician was outstanding

The technician was outstanding! Diagnosis of the problem was quick and complete. Troubleshooting allowed a lower cost temporary fix. Final solution was well explained and quote was furnished promptly. Final installation was clean, efficient, and well done. Will make Uktrafix my first call for all appliances repair!

16 de julio de 2024
Valorada con 1 estrellas sobre 5

Technician with very bad customer…

Technician with very bad customer service. Also, please provide your technician with the internet service for their phone rather than asking for wifi passwords. However, there was no decency when asking for it either.

27 de junio de 2024
Valorada con 5 estrellas sobre 5

GREAT JOB!!

The technician Gasham did excellent work. He was fast, efficient and was very professional interacting with me.

3 de julio de 2024

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