don't trust they don't care about charity only cash if that's the case. A: Why do they not offer refunds B: They expect people taking part to have so much pressure by inviting ten or mo... Ver más
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I attended the Derby event. What an incredible night. We all had a great laugh. An amazing atmosphere. Very well organised. Great Price for a night out. While making money for charity. What an absolut... Ver más
I have been to a few of these events to support friends as well as events ran by other organisers and I’ve got to say ultra events are amazing. They are always well organised and a great night out and... Ver más
Thoroughly enjoyed the comedians and amazing to think these guys are just starting out on their journey. Hopefully will be seeing some of them again on bigger stages. Well organised and would definite... Ver más
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Dreadful, scammy and money grabbing company
Dreadful company, awful customer service and very scammy. When they changed their venue and date I realised I could no longer attend, not only they gave zero sh**s but was blunt and stated it was not their problem, that their event, that they profit from has changed venue and date meaning I cannot attend. I emailed asking for a refund, They replied saying will not give a refund and that others would face the same issue as me. Great. Well Done. What an ethical company. After my first email, I gave a fair response and to that I got a copy and pasted response from previous email. They do not care and should not be allowed to operate, whoever runs this company I hope you realise this will catch up to you and when you start seeing your profits drop, know its because you have the worst customer service I have ever seen. Try being decent in future.
Absolutely disgraceful
Absolutely disgraceful, We missed 1hr 15 mins of the event due to security being so so we could not get in, About another 100 ticket holders also did not get in on time, The fights we came to see a great cost we missed, They did not give a damm, It’s all about making money, I’ve attend quite a few of these events but from now on I will not attend due to the way I’ve been treated, be warned
Dreadful service and ignored safety concerns
My family and I attended an Ultra White Collar Boxing event that took place at the Spelthorne Leisure Centre, near Windsor on 8th July, which my son participated in. From the beginning of the event, it was evident that there was a severe lack of organization. Despite arriving in plenty of time, my family and I, along with many other attendees, were left queuing outside the for an extended period. The queuing area offered minimal shade, despite the event being a black tie affair and many attendees, including myself, were wearing full suits. The lack of progress in the queue was perplexing, considering it was a ticket-only event. This situation was further exacerbated by the fact that my family had purchased VIP tickets and already possessed wristbands for entry. Only after enduring an extensive wait and having missed the fighters' introductions did a staff member call for wristband holders to come forward, allowing us to finally enter the venue.
Upon entering, my sister attempted to address the lack of organization with one of the door staff. However, instead of acknowledging the issue, the staff member displayed rudeness and even threatened to remove her from the premises. It is disheartening that a simple request for courtesy and acknowledgment was met with such a negative response. The disorganization continued after we found our table. The table service which is included as part of the VIP package, was unbearably slow, especially considering the prolonged wait outside in the heat. However, despite our efforts, we were unable to attract the attention of the table staff. Several members of our party eventually resorted to joining the lengthy queue at the bar, which was an entirely unacceptable situation considering the extra cost of these services.
However, my most serious complaint pertains to my son's fight and the unsuitable pairing he was assigned. It was immediately apparent from the official line-up photos that this pairing was highly mismatched, as Max towered over my son by almost a full head height. While I understand that pairings take into account factors such as fitness, skill, and experience, I conducted some research myself. It took me no more than five minutes of searching on Facebook to discover that his opponent holds a black belt in at least one martial art, whereas my son had explicitly stated his lack of prior fighting experience. If I could uncover this information, it raises questions as to why the organizers did not take similar measures. Proper due diligence in assessing each participant's background should have been conducted to ensure fair and safe matchups. This pairing was not only unfair but also unsafe, and undermines the credibility of the event.
During the fight, which lasted a mere 40 seconds before being stopped by the referee, my son demonstrated courage and determination. I wish to emphasize that my concern is not rooted in being a sore loser, but rather the unfair and unsafe pairing that occurred. I would have accepted my son's defeat in a fair fight. However, it is evident that this match was neither fair nor safe, and it is imperative to reevaluate the decision-making process involved. Please be assured that this is not only the opinion of myself and my family. Several of the other participants also messaged my son after the fight to express similar opinions.
I wrote to Ultra Events in the week following this event, detailing these concerns, with a request that they Improve overall organization and communication to prevent delays and provide a more enjoyable experience for attendees.
Ensure that VIP ticket holders receive the services they have paid for, including efficient table service and that they conduct thorough assessments and research when pairing fighters to guarantee fair and safe matches. At the time of writing, some 3 months later I am still awaiting a response, hence my writing this review here.
Pre Covid cancelled event - no refused refund
Pre Covid cancelled event, request refund as new date was unfeasible. Was refused and directed to a T&C's that basically is a back of cigarette packet legal stance.
Could take further, but for the money it's not worth the hassle and time taking to small claims to prove their position is unenforceable.
Avoid, Avoid, Avoid.
Charged Twice, Not Refunded
Was charged twice for an Ultra White Collar Boxing event after the page ‘glitched’ during checkout. I was sent 2 emails with 2 separate order numbers, only minutes apart. I repeatedly tried to contact them, both via the online form and by phone, but they never responded or picked up. After about a month of not being able to get in contact (which seems to be deliberately designed that way), I had to raise the case with my bank, who refunded me via a chargeback. I would recommend using a Visa card to purchase from this company if you *really* have to, as I’ve generally had success with disputes (via chargeback) when having issues with companies not refunding me.
DO NOT use this robbing company
DO NOT use this robbing company ! They moved venue 26 miles away. We cant get there asked for our money back over two months before the event. They wont refund we have had to go yo get help from trading standards!! They are a disgrace and are just robbing people. Stay away
Booked tickets £450 for VIP table
Booked tickets £450 for VIP table . UWCB CANCELLED at the last minute just days before. Won't refund. They have rescheduled for a date most of the table can't make in July. After looking further into them their safety record is highly questionable and regardless of losing the money my son won't be fighting in their match. Their customers service is terrible. The boxer have to sell 10 tickets way in advance to be able to fight. Total unorganized rip off.
Great service
Simple, straight forward process. Events was fun, ran well. Security were checking bags and dress code which made for a nice safe night.
I got sold fake tickets by the fighter…
I got sold fake tickets by the fighter and white collar boxing won't even return my calls how can you do this to some one £180 on tickets and the tickets are fake
What a load of s**t
What a load of s**t . Door staff over the top taking brides not to chick people out drink prices extortionate save your money stay at home a watch paint dry your have a better night .
Simple and easy to buy tickets
Simple and easy to buy tickets, everything you'd expect really.
Unprofessional
Took part in the mma show back in November, I wasn't happy with the way the event was organised, thinking it was a one-off I didn't think of it, but my friends comedy show just got cancelled so I thought I have to show my opinion.
EVENT VENUE
So as I said I took part in the mma show in November, believing we would all be taking place at Aston villa stadium (was very impressed with this) but... 3 days before the fight it got changed to a terrible venue in the city centre, where one of my hoodies went missing, I contacted the event staff as I left it in the green room only for the fighters, the response I eventually (maybe 2 weeks) got back in a small summery was (we don't deal with the venue, ask them).
RECORDING OF THE EVENT
so there was about 12 fights that night, someone's fight didn't even get uploaded, one fight was 2x speed and all the rest of the videos are terribly edited, the exposure is so high that I litterally look like an outline of light.
TRAINING
I've trained mma for about 6-7 years now and even though I'd admit the coaches and trainers have a high reputation, a lot of people taking part had never done anything to do with mma. Therefore thinking we'd be going over basics.
Not one punch or kick was taught, it was like everyone was expected to know what to do already which I found unprofessional. Also with the picking of opponents it was quite fair but there was one fight which was a complete mismatch and I was actually worried and shocked for one of the fighter, what makes it worse is that it was on the day of the fight change.
OVERALL
it could of been worse for sure but I'd never go with this company again. I hear stories all the time of them changing venue and dates. They are not the quickest at refunds and they make it down to you to let all the people who have brought tickets know of any changes. There is probably more I have forgotten but that's what I have to say for now.
purchased tickets with them yesterday
purchased tickets with them yesterday, within an hour i had multiple numbers calling me from london, russia and china, i have reason to believe they have sold my details as i have not put my number anywhere else and never receive scam calls
Absolute shocking company
Absolute shocking company. Avoid at all costs, they will cancel events and refuse to refund your ticket money.
Poor service & takes advantage of customers
I bought tickets to a white collar boxing show in stoke a month in advance. 2 days before the event i find out the time of the show had been changed by the boxer i was going to watch. Ultra ticket had not once informed me of these changes. Due to work commitments i could not make the new time of the show. I rang the customer service countless times for two days & not once did they answer. They replied to my email stating i could not get a refund but did not reply to my email asking for the complaints procedure. Furthermore, i asked the people running the show if i was somehow able to make the time of the fighter i brought tickets to watch, could i turn up without wearing black tie attire as this would take me even longer to get there after work. They said its strict dress code & would not compromise. Considering i have already been to 3 or 4 ultra white collar boxing shows, I’d expect there customer service wouldn’t be so bad. I won’t be giving my money to these guys ever again & i would not recommend them to anyone. They take advantage of people in these situations & dont offer any customer service what so ever.
Simple and easy to use
Simple and easy to use. The event was also fantastic. Would recommend.
Really easy to use site.
Really easy to use site.
Tickets arrived straight away and were easy to download.
Worked well on the front door and the event was ace.
Disgraceful Company!! Don't use.
I would urge anyone considering using this company re-considers. As per another review I've just seen of this company, I had tickets booked to an event in July which was cancelled. Ultra Tickets did not even inform me that the event was cancelled but luckily I heard through word of mouth.
The event has been rescheduled to September and Ultra Tickets are refusing to provide a refund, despite the fact that they cancelled this event.
I would simply not have purchased tickets to an event in September, knowing I couldn't attend.
Appalling customer service. Have now had to submit a chargeback request with my bank against this company and their dirty trading practices.
Cancelled event and no refund!
Used ultra tickets to buy tickets to a charity event, the event was postponed, I never received confirmation about this by ultra tickets until I questioned it to them? The new date I could not make due to prior arrangements so thought I could get a refund and give the money straight to the charity but ultra ticket refuse to give a refund..
Very poor service in my view and will not use or recommend again.
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