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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

What a scam of a company. My husband placed an order for a torch lighter after seeing a video about it that said it was usb-charge electric. After ordering, he found out it was going to sh... Ver más

Valorada con 4 estrellas sobre 5

The rating is for the customer service and NOT for the merchandise unfortunately. Was very dissatisfied with the item I purchased (drone) and sought a refund. Website was a dead end and calling was a... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I don't know how they did this but OMG!! So, I placed an order #325747 on my husband's tablet using my email and number. Within 30mins I started getting notifications about multiple orders that used h... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I ordered an item, they added several more with opt-in pre-selected but the opt-out check box was very small and in a gray hard-to-see font so I missed one and it ended up on my order... and there was... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ropa y equipos para actividades al aire libre

Escrito por la empresa

Unbind from routine and reconnect with nature. We provide reliable, high-quality outdoor gear designed for safety and comfort—whether you’re tackling rugged trails or relaxing at camp, we’ve got you covered.


Información de contacto

2,0

Malo

TrustScore: 2 sobre 5

57 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 97% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

RUBBISH FLASH LIGHT PLUS

THE SO CALLED FLASH LIGHT I RECEIVED IS A TOTAL PIECE OF LOW END PLASTIC RUBBISH . MUST HAVE COST A DOLLAR TO MAKE IN CHINA BUT CHARGED ME OVER $30 .I ALSO RECEIVED AN ADDITIONAL ITEM I DID NOT ORDER BUT WAS BILLED FOR .
STUPID ME BUT DONE MAKE THE SAME MISTAKE .DEFINITELY AN ORGANIZATION TO AVOID!

26 de noviembre de 2025
Opinión espontánea
Logotipo de Unbindgear

Respuesta de Unbindgear

Thank you for taking the time to share your feedback, Rodger. We’re very sorry to hear about your experience — this is not the standard we aim to deliver. We take concerns about product quality and unexpected charges extremely seriously, and we want to make sure this is resolved for you as quickly as possible.

Please contact our support team by calling 1-888 698 8842 so we can review your order, arrange a refund for any incorrect or unwanted items, and address the quality issue you encountered. We genuinely appreciate you bringing this to our attention, as it helps us improve and ensures that every customer receives exactly what they paid for.

Our goal is always a fair and satisfactory resolution, and we’re committed to making this right for you.

Valorada con 2 estrellas sobre 5

tacticle flashlights

Ordered 2 tacticle flashlights. In all teh pics, it looks like ametal flashlight. Trusn out it is a little plastic piece of crap. Not worth the money based on how it is advertised.

24 de noviembre de 2025
Opinión espontánea
Logotipo de Unbindgear

Respuesta de Unbindgear

Hi Wendell, thank you for your feedback, and we’re very sorry to hear that the flashlights did not meet your expectations. We take comments like this seriously, especially when it comes to product quality and accurate representation.

Our goal is always to ensure that customers receive exactly what they believe they are purchasing. We’re currently reviewing the product listing and images to make sure everything is described clearly and accurately.

Please reach out to our support team at 1-888 698 8842 with your order number, and we will be happy to make this right—whether that means a replacement, a return, or another solution that works best for you. Your satisfaction is important to us, and we appreciate the opportunity to resolve this for you.

Valorada con 1 estrellas sobre 5

I have a $127.95 charge and I don't…

I have a $127.95 charge and I don't know what it is

8 de octubre de 2025
Opinión espontánea
Logotipo de Unbindgear

Respuesta de Unbindgear

We’re so sorry for the confusion — we absolutely want to help you get this resolved quickly. A $127.95 charge should never appear without a clear explanation, so we’d like to take a closer look right away.

For your security, we can’t discuss billing details publicly, but if you contact our support team at (888) 836-0984, we’ll verify the charge and provide full details.

Please reach out at your earliest convenience so we can make sure everything on your account is accurate and you’re fully taken care of.

Thank you for bringing this to our attention — we’re here to help.

Valorada con 1 estrellas sobre 5

your fakeass ads the lighter i ordered…

your fakeass ads the lighter i ordered wasnt what the ad said was to get an electric lighter that was powerful and got a torch i can buy anywhere wtf

10 de noviembre de 2025
Opinión espontánea
Logotipo de Unbindgear

Respuesta de Unbindgear

Hi Jeffrey, we’re really sorry to hear that the lighter you received wasn’t what you expected. That’s definitely not the experience we want for our customers. We’d like to make this right, please reach out to our support team at 888-819-1852 with your order number so we can review what happened and arrange a refund if needed.

We truly appreciate your feedback — it helps us ensure our ads and product descriptions are clear and accurate for everyone.

Thank you for giving us the chance to make things right.

Valorada con 1 estrellas sobre 5

What they sent me was nothing like what…

What they sent me was nothing like what was advertised! Got a cheap $20 i don't know what for $150. I called and they offered a refund...we will see.

6 de noviembre de 2025
Opinión espontánea
Logotipo de Unbindgear

Respuesta de Unbindgear

Hi Gene,

Thank you for your feedback, and we’re truly sorry to hear about your experience. We completely understand your disappointment and want to make things right for you.

It’s our goal to ensure every product meets our customers' expectations, and it seems we’ve fallen short in your case. Please contact our customer support team at 888-819-1852 and we’ll be happy to assist with a refund, replacement, or return—whichever works best for you.

We appreciate your patience and are committed to resolving this issue to your satisfaction.

Valorada con 1 estrellas sobre 5

Nothing like advertised

Nothing like advertised, just a piece of crap butane lighter. Scammers from another country!!!!!

9 de noviembre de 2025
Opinión espontánea
Logotipo de Unbindgear

Respuesta de Unbindgear

Hi Leo,

Thank you for your feedback, and we're really sorry to hear that your experience didn’t meet expectations. We take all concerns seriously and strive to provide high-quality products to all our customers. We understand how disappointing it can be when a product doesn't meet your needs, and we'd love to make things right for you.

Could you please reach out to us directly at 888-819-1852? We'd like to resolve this for you, whether through a return, replacement, or refund. Our team is here to help and ensure that you are fully satisfied.

Again, we apologize for any frustration this has caused and hope to turn this experience around for you.

Valorada con 1 estrellas sobre 5

These bunch of scammers

These bunch of scammers. I ordered what was supposed to be a "Stealth Bird" $130 + 4K camera drone and they sent me a "Drone Pro" $26.99 drone I found on Amazon. Unbelievably misleading and downright fraudulent. I will find every review site I can to give these scammers a 1 star review.

5 de noviembre de 2025
Opinión espontánea
Logotipo de Unbindgear

Respuesta de Unbindgear

Hi Michael, we are very sorry to hear about your experience and understand how disappointing this must have been. This is not the kind of experience we want for our customers, and we sincerely apologize for the confusion and frustration this caused.

Our records show that our support team has already been in contact with you and that a refund has been issued. We hope this resolution helps restore your confidence in our commitment to customer satisfaction.

If there is anything further we can do to assist, please reach out to us directly at 888-819-1852. We appreciate your feedback and the opportunity to make things right.

Valorada con 1 estrellas sobre 5

Unbind gear advertised electric torch

Unbind gear advertises on TV a torch lighter that need no fuel lights off a charge this is completely a lie they have no such torch except the ones that run off butane fuel! Once you call customer service they try to make it look like a mistake and offer you 20$ back on your account that's your choice if you want the discount but being this company is advertising this torch under false pretences you should be able to get all your money back and also give a call to the better business bureau BBB. to report this company.

27 de octubre de 2025
Opinión espontánea
Logotipo de Unbindgear

Respuesta de Unbindgear

Hi Luis, we’re very sorry to hear about your experience and appreciate you taking the time to share your feedback. We take all concerns about product accuracy and advertising very seriously.

Please contact our support team at 888-819-1852 with your order number so we can personally review your case and make this right.

We value your trust and will do everything possible to resolve this promptly and transparently.

Valorada con 1 estrellas sobre 5

Bait and switch scam

Bait and switch scam. This company is bullshit. They sold me an electric "plazma" lighter for 49.99. when it came, it was just a cheap torch lighter, nothing like what they advertised. Save your money. Don't shop with these guys.

21 de octubre de 2025
Opinión espontánea
Logotipo de Unbindgear

Respuesta de Unbindgear

We’re very sorry to hear about your experience and truly understand your frustration. We take concerns like this very seriously, as our goal is always to ensure customers receive exactly what they expect and are completely satisfied with their purchase.

After reviewing your order, we’ve confirmed that a full refund has already been issued. We appreciate you bringing this matter to our attention and giving us the opportunity to make things right.

Our team continually reviews product listings and descriptions to ensure they accurately reflect what customers will receive. If you have any additional questions or need further assistance, please don’t hesitate to reach out to our support team at 888-819-1852 — we’re always here to help.

Valorada con 3 estrellas sobre 5

I WAS CHARGED FOR ITEMS I DID NOT OK

I WAS CHARGED FOR ITEMS I DID NOT OK, TRIED TO REVERSE THESE AND COULD NOT REVERSE. CANCEL ENTIRE ORDER ASAP!!!!!

18 de octubre de 2025
Opinión espontánea
Logotipo de Unbindgear

Respuesta de Unbindgear

We’re very sorry to hear about this, Frank, and we completely understand how concerning it is to see charges you didn’t authorize. Please rest assured that we take these matters extremely seriously.

For security and privacy reasons, we can’t discuss account details publicly, but we’d like to resolve this for you right away. Please contact our support team at 888-819-1852 with your order number or the email address used for your purchase, so we can assist you further.

Thank you for bringing this to our attention — we truly appreciate the opportunity to make things right and ensure your satisfaction.

Valorada con 5 estrellas sobre 5

Excellent Customer service on follow up…

Excellent Customer service on follow up call never expected on a order that never went through. Was corrected thanks so much.

7 de octubre de 2025
Opinión espontánea
Logotipo de Unbindgear

Respuesta de Unbindgear

Thank you so much for your kind words! We’re glad our team was able to follow up and get everything resolved for you. We always strive to make sure every order — even those that don’t go through initially — gets the attention it deserves. Your feedback means a lot and helps us continue improving our service. We appreciate your patience and the opportunity to make things right!

Valorada con 5 estrellas sobre 5

followed up after order and gave more…

followed up after order and gave more information and update product order, thanks

1 de octubre de 2025
Opinión espontánea
Logotipo de Unbindgear

Respuesta de Unbindgear

Thank you for your feedback. We’re glad we could provide you with an update on your order and the additional information you requested. We strive to keep our customers informed every step of the way, and we’re happy to hear that our follow-up was helpful. If you have any further questions or need additional assistance, please don’t hesitate to reach out—we’re always here to help.

Valorada con 5 estrellas sobre 5

Great price and service.

24 de septiembre de 2025
Opinión espontánea
Logotipo de Unbindgear

Respuesta de Unbindgear

Thank you so much for your kind words, Alfred! We're thrilled to hear you were happy with both the price and the service — that's exactly the experience we aim to deliver.

If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We're always here to help and ensure everything goes smoothly with your order.

Thanks again for choosing us — we truly appreciate your support!

Valorada con 5 estrellas sobre 5

Great deal on my drones.

Great deal on my drones. Then I get a call and get even more deals. Saved money on more batteries and carriers.

22 de septiembre de 2025
Opinión espontánea
Logotipo de Unbindgear

Respuesta de Unbindgear

Thank you for your wonderful review, Sarge! We’re so glad to hear you’re happy with the great deals on your drones and that we were able to offer you even more savings on batteries and carriers. We always strive to provide the best value and service to our customers, and it's great to know we’re meeting your expectations. If you ever need anything else, please don’t hesitate to reach out – we’re here to help!

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, professional, knowledgeable, ad friendly.

19 de septiembre de 2025
Opinión espontánea
Logotipo de Unbindgear

Respuesta de Unbindgear

Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that you found our customer service to be professional, knowledgeable, and friendly. Providing an excellent experience is our top priority, and we're always here to help with any questions or concerns. If there’s ever anything more we can do to support you, please don’t hesitate to reach out. Your satisfaction means everything to us!

Valorada con 5 estrellas sobre 5

Nashae

Nashae, the representative that assisted me completing my purchase went above and beyond. Great customer service , and rapport. As a business owner in the service industry, I can appreciate customer service, and then great customer service. I would like to whom it may concern know, that your employee Nashae, is a team player who’s dedication to the service industry will have great reviews to come. thank you Nashae.

11 de septiembre de 2025
Opinión espontánea

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