UnionTechnical Opiniones 155

TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The representative presented me with identity of who he was and who he worked for. He then informed me of all the checkes had to do for the survey and that he would carry on and he had the run of the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Assessment carried out yesterday by Colin Todd. He phoned before turning up to see if he could come a bit earlier than arranged and seemed to cary out a very thorough and detailed asessment.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just had an assessment for solar panels and battery. The surveyor also suggested he put us down for loft insulation. So far so good. Will keep you posted.

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I had a very frustrating experience with Union Technical and would not recommend their services based on how my case was handled. Initially, they visited my property and advised that I would... Ver más

Información sobre la empresa

  1. Servicios

Información proporcionada por diversas fuentes externas

Union Technical have assisted thousands of homes, helping customers stay warm and saving them money on their fuel bills.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

155 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 36% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Great communication

Great communication and kept me informed on the process for having both my cavity wall insulation done and the installation of solar panels and battery.

7 de octubre de 2024
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Respuesta de UnionTechnical

Hi Donald - Thank you for your positive feedback. We are delighted you are happy with the service and the work we have provided.

Valorada con 4 estrellas sobre 5

workmen were very good clean doing…

workmen were very good clean doing there job & polite explained every thing to myself only fault being that the debri has still not been removed a month later

30 de octubre de 2024
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Respuesta de UnionTechnical

Hi Chris - Thank you for your positive feedback. We are delighted you are happy with the service and the work we have provided. My apologies their was a delay in removing the debris. I have fedback to the relevant team.

Valorada con 1 estrellas sobre 5

BAD TO WORSE

Ive had Solar/Battery/Air source heat pump/Insulation, the full package. The different groups doing the work, have all been fine, as have the Office staff, BUT, after 5 weeks, I am without lights in Bathroom/Kitchen/bedroom, and non working socket in Conservatory. An electric towel rail was removed for one of the rads, and they said they would place it elsewhere, they didn't, it disappeared, and I've asked them to return it, as I can fit it elsewhere, and despite emails/online requests no response. A glass wall light was broken, said would replace but no response so far. Five blinds were taken down, left all over the place, and are beyond repair. I sent photos, but again, no response. The only people to respond have been the solar group, as I cannot use the app, so have no clue as to what is happening, and they are sorting it for me, and have been very helpful.I cannot comment on the other groups, as non have been in touch. Niggles need to be fixed, and no response is not a good look. I will come back to this review, if anything changes. The heating itself?. Living in an old Croft on the Scottish moors, I was used to the cold, but this heating system will make my last years on Earth very comfortable, for me, this is a lottery win.It just works. The system is highly recommended, the workman/office staff are recommended, someone just needs to fix the small things...... Thank you for your reply 5/11, unfortunately electrician never turned up. Nothing has been resolved so far!!.NOW BEEN 22 WEEKS, still not resolved. Small claims court next.

23 de octubre de 2024
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Respuesta de UnionTechnical

Hi Arthur - Thank you for your open and honest feedback, we are always striving to improve and get better. I can see we are actively looking to resolve your issues. Our team will be in contact with you to arrange visit to rectify outstanding issues, to which I can see some have already been rectified. Thanks

Valorada con 5 estrellas sobre 5

I can't believe that the five men…

I can't believe that the five men from Union Technically managed to fit the nine radiators, airpump, and the Indirect heat pump Cylinder and everything working in one day. I have been wonderfully warm and cosy ever since

26 de octubre de 2024
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Respuesta de UnionTechnical

Hi Nigel- Thank you for your positive feedback. We are delighted you are happy with the service and the work we have provided. Take care and thanks again

Valorada con 5 estrellas sobre 5

The job was done professionally

The job was done professionally. Communication between the office, Us and the work teams was very Smooth .The teams , worked very hard Installing an Air Source source Hear Pump and Radiators.With Solar panels with very little hiccups . A very well done job all round.

23 de octubre de 2024
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Respuesta de UnionTechnical

Hi Howard- Thank you for your positive feedback. We are delighted you are happy with the service and the work we have provided. Take care and thanks again

Valorada con 5 estrellas sobre 5

All done and dusted in one day

All done and dusted in one day. The only downside for me was the way my new hall carpet was left. I’ve contacted union technical on several occasions re carpets but have had no response

8 de septiembre de 2024
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Respuesta de UnionTechnical

Hi Lesley - Thank you for your positive feedback. We are delighted you are happy with the service and the work we have provided. I have liaised with the relevant team to contact you to resolve the carpet issue.

Valorada con 5 estrellas sobre 5

All on-site tradesmen.

All on-site tradesmen incl. subcontractors are punctual, professional, polite and sensitive to the needs of their client and their property.

7 de octubre de 2024
Opinión espontánea
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Respuesta de UnionTechnical

Hi Michael - Thank you for your positive feedback. We are delighted you are happy with the service and the work we have provided. Take care and thanks again

Valorada con 5 estrellas sobre 5

Excellent service found the…

Excellent service found the installation team to be friendly, helpful, considerate and very professional from start to finish. Completed job above my expectations home left warm, clean and tidy.

22 de octubre de 2024
Opinión espontánea
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Respuesta de UnionTechnical

Hi Heather - Thank you for your positive feedback. We are delighted you are happy with the service and the work we have provided. Take care and thanks again

Valorada con 3 estrellas sobre 5

too many different trades men for each…

too many different trades men for each job, inconsistent work flow. It would have improved the process if the same team was used each time

18 de octubre de 2024
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Respuesta de UnionTechnical

Hi Helen - Thank you for your feedback. We understand your concern however due to the nature of work we do we use multiple tradesmen who expertise in certain areas so in order to carry out and finish the work we do. We co-ordinate through diaries to make this as seamless as possible. We really appreciate your honest feedback and will always look of ways of improving.

Valorada con 1 estrellas sobre 5

Loft insulation

Union Technical installed internal wall and loft insulation in our stone cottage in April 2023.

Following an independent review of Union Technical's work, some faults were identified and it took a further 9 months for Union Technical to resolve these issues, primarily due to them failing to respond to emails and/or phone calls.

Union Technical's poor handling of these issues means that we are unable to recommend them for any insulation work.

1 de octubre de 2024
Opinión espontánea
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Respuesta de UnionTechnical

Hi Linda - Thank you for your feedback and my sincere apologies for your negative experience. We will investigate this internally and identify how/why our level of service dropped below our expectations.

Valorada con 5 estrellas sobre 5

First class service

First class service, very informative with dates and times, extremely tidy workmen, office staff were polite, and always helpful.

15 de octubre de 2024
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Respuesta de UnionTechnical

Hi Derek - Thank you for your positive feedback. We are delighted you are happy with the service and the work we have provided. Take care and thanks again

Valorada con 4 estrellas sobre 5

Guys all friendly and helpful

Guys all friendly and helpful - and very professional. I am left with a lot still to do, after they've gone. Skirting still to be put back; window blinds to re-fit (something we initially had done by professionals, so I have no idea how to do this); dust everwhere. BUT the new heating system works, and overall I am very happy

14 de octubre de 2024
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Respuesta de UnionTechnical

Hi Richard - Thank you for the positive feedback, it is much appreciated. I will speak to relevant team who will contact you to discuss the snagging issues. Thanks

Valorada con 5 estrellas sobre 5

A perfect job but few appointments were…

A perfect job but few appointments were missed and no contact from the service to reschedule until I had to follow up in which they apologised and took it up. Aside that, all jobs were perfectly done with no concern.

11 de octubre de 2024
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Respuesta de UnionTechnical

Hi Debbie - Thank you for the positive feedback, it is much appreciated. Apologies for lack of contact/communication on occasion. I will provide this feedback to relevant team, as we are always looking of ways to improve. Thank you for your honest feedback.

Valorada con 5 estrellas sobre 5

The workers from start to finish were…excellent

The workers from start to finish were excellent and couldn’t do enough for me well done ant thanks very much.

14 de septiembre de 2024
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Respuesta de UnionTechnical

Hi John- Thank you for your positive feedback. We are delighted you are happy with the service and the work we have provided. Take care and thanks again

Valorada con 4 estrellas sobre 5

Very happy with overall work all the…

Very happy with overall work all the guys were friendly efficient and completed all work

2 de septiembre de 2024
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Respuesta de UnionTechnical

Hi Mr Petrie - Thank you for your positive feedback. We are delighted you are happy with the service and the work we have provided. Take care and thanks again

Valorada con 5 estrellas sobre 5

Was great and quick

8 de octubre de 2024
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Respuesta de UnionTechnical

Hi Steven - Thank you for your positive feedback. We are delighted you are happy with the service and the work we have provided. Take care and thanks again

Valorada con 5 estrellas sobre 5

Excellent Thankyou

Excellent Thankyou

9 de septiembre de 2024
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Respuesta de UnionTechnical

Hi Ryan - Thank you for your positive feedback. We are delighted you are happy with the service and the work we have provided. Take care and thanks again

Valorada con 5 estrellas sobre 5

Extremely pleased 😀

The guys were friendly, and did the work quickly and efficiently.

4 de septiembre de 2024
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Respuesta de UnionTechnical

Hi Kym - Thank you for your positive feedback. We are delighted you are happy with the service and the work we have provided. Take care and thanks again

Valorada con 1 estrellas sobre 5

Very messy worker's

Very messy worker's

26 de septiembre de 2024
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Respuesta de UnionTechnical

Hi Johnny - Thank you for your honest feedback. We have looked into this and can see this is in regards to one of our contractors who I have passed the feedback onto.

Valorada con 5 estrellas sobre 5

Really polite tradesmen work all day…

Really polite tradesmen work all day without a tea break in cleaned up all there mess in put everything back in place before they left

24 de septiembre de 2024
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Respuesta de UnionTechnical

Hi Edward - Thank you for your positive feedback. We are delighted you are happy with the service and the work we have provided. Take care and thanks again

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