United Legal Assistance Opiniones 

238
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Our company had many claims handled by United Legal. I can confirm the communication is great, they answer all your questions and chase third parties frequently if needed.

Valorada con 5 estrellas sobre 5

Five star plus. When i contacted United Legal Assistance, I had such a great experience, Jocelyn Pye was so helpful and understanding and after an accident all you want to hear is a positive.... Ver más

Valorada con 5 estrellas sobre 5

smooth seamless experience with this company one phone call to report my accident didn't make another call. Vehicle picked up, kept up to date by email on repair knew exactly when i would get my v... Ver más

Valorada con 5 estrellas sobre 5

The call was promptly answered.Our call was dealt with by Jason who was exceptionally helpful and informative,he explained everything in a " user friendly "manner and gave me time to process what he w... Ver más

Información sobre la empresa

  1. Seguros de defensa jurídica

Escrito por la empresa

We are specialist providers of Legal Expenses Insurance, meaning if you have an accident or if you want to claim, we will provide a hassle free service to reduce the risk of high legal fees if something goes wrong. With over 25 years experience in the insurance industry, we provide the following services to Insurance Brokers in the United Kingdom.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

238 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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Ha contestado el 100% de las opiniones negativas

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4,9

Todas las opiniones

(238)

45 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Service provided how it should be.

From start to finish, Jocelyn Pye made the whole process simple and straightforward. Having been damaged when parked in a secure location, Jocelyn ensured the 3rd party accepted full liability, and liaised with the repairers to have my vehicle looking like new in no time. Genuine 5* service.

28 de junio de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

587547

Took a little longer than I hoped but all in all very polite & all questions answered..
Nathan Nealis is a very polite young man & thank you for helping make it less stressful.

3 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent support through a painful process

Looking at the reviews here, I might've said James was paying bots to give him good reviews, were I not here to give him a great review myself.

Dealing with insurance claims can be really difficult but James has helped relieve a tonne of stress for me.

Customer-facing staff are often friendly, polite and well-meaning but few demonstrate the deep knowledge of their industry that James did and even fewer are prepared to say "I don't know, but here's how you can find out."

James is a credit to United Legal Assistance and I hope they know it. Give that man a raise!

19 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I recently had to make a claim on my…

I recently had to make a claim on my car insurance and united legal looked after me from start to finish i cant recommend this company enough and a special thank you to rachael my claim handler she was brilliant thank you united legal for all your support and premier insurance who i had my insurance with

27 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Extremely helpful

Extremely helpful and kept me updated throughout the process. Highly recommend them. Ben was fantastic and very prompt in replying to emails.

13 de junio de 2024
Opinión espontánea
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Respuesta de United Legal Assistance

Thanks for the great review, I will pass on the feedback to Ben.

Valorada con 5 estrellas sobre 5

Always a Great Service

Always a Great Service. Have used united legal for 6 years and have always found them helpful and call / email back when they say they are going to

11 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

In under 30 days the team assisted me…

In under 30 days the team assisted me in an admission of liability and payment from third party insurers when another driver hit me whilst stationary who then failed to stop. Well done team - super efficient, friendly and regular clear updates.. 👍

5 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Whilst on holiday my Motorhome was…

Whilst on holiday my Motorhome was stolen. It was reported to police and insurance ULA they was prompt helpful dealt with claim with caring kind manner was happy to answer any questions would recommend 100% James Hinchy went above and beyond

8 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service, would highly recomend and will definitly use them in the future if needed. They were a massive help when i needed it.

27 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

excellent

Gillian Powderly was excellent in contacting us and very patient in explaining options
She had a lovely friendly understanding approach which made it easy to ask questions
Thank you so much for your support

28 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Help when you need it!

It’s not great to have someone drive into your car when you’re sitting in a traffic queue. And in the current clime, it seems settling insurance claims is getting harder and harder. But United-Legal (and special thumbs up for Lesley Slater) have stayed on top of the claim and have been on hand to answer any questions and reduce trauma in a very timely manner, with rapid turnarounds to emails and other queries and a friendly voice (they answer the phones quickly - wow!) to calm you down. Great job!

15 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Non-fault traffic accident

Excellent communication all the way through the process. Would thoroughly recommend

15 de abril de 2024
Opinión espontánea
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Respuesta de United Legal Assistance

Thank you for the review, and pleased to hear you would recommend our services.

Valorada con 5 estrellas sobre 5

NON FAULT CLAIMS

WE USE UNITED LEGAL FOR ALL OUR NON FAULT CLAIMS AS A BUSINESS AND STUFF GETS SORTED QUICKLY

26 de marzo de 2024
Opinión espontánea
Logotipo de United Legal Assistance

Respuesta de United Legal Assistance

Thanks for review, I will pass on the feedback to the claims team here.

Valorada con 5 estrellas sobre 5

Shannon dealt with everything…

Shannon dealt with everything thoroughly and professionally to a very satisfactory resolution - excellent customer service and more , thankyou very much.

7 de marzo de 2024
Opinión espontánea
Logotipo de United Legal Assistance

Respuesta de United Legal Assistance

Dear Cheryl,

Thank you for this amazing review.

I will be sure to pass on your kind feedback to Shannon.

Emma
United Legal Assistance

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