UnitedHealthcare Opiniones 

One star review because I could not do a negative star. I have been on hold and transferred around for over an hour and NO ONE can help me. When I updated my credit card payment back in May 2026, they didn't complete what was necessary on their end and instead just cancelled my dental and vision insurance. One rep told me I should have called the right number if I wanted help, but I did and was transferred twice before talking to her. The next rep told me I was cancelled because I had a childs insurance plan and I need to talk to who set up my plan....I set it up directly with them!! Finally was told that although I'm still paying the same amount every month on an auto payment, that they have not received the money. Where did it go?? NO ONE at UHC seems to know and they certainly don't care. I was treated so poorly by customer service across the board. It's not something I did, it's on their end. I hate them.

I canceled my services with them within 24 hrs by contacting customer service. The customer service rep stated that a refund would be issued in 30 days. Two days later I received a bunch of correspondence stating they would be making 100.00 withdrawals from my account.
Not in this lifetime. I called my bank. .

This is the terrible dental insurance I’ve ever seen!! Don’t waste your time getting this company!!! They won’t even pay for anesthesia if deemed medically necessary!!

WOW! My advocate had the most respect I had ever seen. Handled everything
with Walgreens to cover two NRT's and no question about it. Thanks for reading!
Btw, get prescriptions for NRT, or steroids for inflammation for breathing issues, like me at Myuhc.com by Chat With A Doc in Minutes, in your account, schedule rides or call for possibly same day, or next day transport to get meds and others. Plus all other virtual care appointments! -Y T B

Absolutely horrible customer service. Can't find a primary care Dr in alabaster Al called the company after over a hour on phone trying to talk to someone got no help at all.. they(UHC) recommend that I cancel policy and get a new company. Think I will

Scam healthcare insurance. DO NOT use UHC. They have you pay high prices and cover nothing. I was lied to when I purchased, paying 860 a month. Had to go to the ER for my daughter, they covered 50 dollars! When asked to reimburse they denied and kept the money. Now years later after the CEO incident they send me a letter asking to be filled to send me 200 dollars as a refund, NEVER ARRIVED. Called customer service and they just hang up, send you to a random phone number, or do not answer. I hope your crap company goes under for all of the people you have screwed over.

The majority of the representatives at united healthcare have a language barrier, they do not understand what you are asking them, and therefore they cannot give you the correct answer. I called the other day and spoke to a representative by the name of Priya, after talking to her for 2 hour and being put on hold constantly she advised me that my anesthesiologist is covered in network in united healthcare and that my out-of-pocket for having an anesthesiologist for my surgery, would be approximately $245. I did not feel confident in her answer and I did a chat with aunited healthcare on their website online and the representative Josh told me that they are not in network and is not coverrd under united Healthcare. I called back again and got another representative who confirmed that the anesthesiologist I was looking for was not in network so there you have representatives from united healthcare, giving their members incorrect information that is incompetency and should not be permitted!! I am very disappointed in united healthcare as having them as my medicare advantage plan and I feel that they are not doing their best to serve their members as they should be!
It seems that these calls are outsourced to another country where the representatives do not understand and speak English!
HOW CAN YOU TRUST A COMPANY THAT GIVES YOU INACCURATE INFORMATION?

UHC now requires me to get a referral from my primary care doctor in order to go to a follow up appt with my cardiologist. The (backwards) elohssa who thought this up probably doesn’t have to make near as many appts as I do. UHC should fire that idiot and replace him with a robot, which would probably be smarter than he is. I made a call today and changed to Humana never to return to UHC. UHC is in trouble because they are run by idiots.

I only rated this one star in order to write this complaint. I am a SMI designated client with medicaid. I have had nothing but problems since changing from my old insurance. It took 4 months to get my cpap with daily calls. I have had to file several grievances because after telling a customer rep I am SMI she hung up on me. I got an apology from United saying this rep will get more training. Yeah, that's not going to happen. I filed a grievance on my case worker who never helped when asking monthly for autism/ad/hd testing. I called a rep to change the case worker. Was promised a new one would contact me within 10 days. Nothing. Last week I got a call from the same case worker. I went to the portal asking why this case worker called me. They said there wasn't even a change put it. I had to demand this case worker never call me again. I have been disconnected from portal reps. A grievance against my doctor that I reported to the AHCA and Dept of Health. They're supposedly taking care of that. A grievance on how United has treated me. I have called daily since July 7th about a prescription issue. Promised call backs from reps who say they're fighting for me. No call backs. Crickets. I have reported United to the AHCA too. They're investigating. This is an awful insurance company. Look at all the complaints and take them seriously. I've had reps call and hang up on me when I answer the phone. That was supposedly taken care of by a supervisor. I have had to learn insurance lingo that I shouldn't even have to know. One rep wouldn't call my pharmacy and gave me the NDC code to give to the pharmacy. Disgusting company. Throw the whole United in the trash and save your sanity.

⭐ Do Your Math Before Choosing UnitedHealthcare Dental Insurance — My Experience

I am extremely frustrated with my experience with UnitedHealthcare Dental, and I am writing this review because I want other consumers to do the math before choosing a dental insurance plan.

In September 2024, I needed to purchase dental insurance, so I took the time to shop around and compare plans. One of the most important things I wanted was a plan that would pay 100% both in-network and out-of-network.

I chose UnitedHealthcare because I believed I had found exactly what I was looking for. When I received my insurance card, it said “No Network – 100%.” That was a major reason I felt comfortable choosing this plan.

I had been using an in-network dentist without any major problems. Unfortunately, this year my dentist moved, so I had to find another dentist who was closer to me. I went to the new dentist with my UnitedHealthcare insurance card, believing I had the out-of-network coverage I had specifically chosen and paid for.

Then came the surprise.

The dentist's total charge was $479.

UnitedHealthcare paid only $138.

That left me with a bill of $341 to pay out of my own pocket.

I pay $47.67 every month, which is $572.04 per year in insurance premiums.

So I started doing the math.

I have already paid $572.04 in premiums, and when I needed the insurance for a $479 dental service, UnitedHealthcare paid only $138, leaving me responsible for another $341.

This made me seriously question the value of the insurance. If I had taken that $47.67 every month and put it into a savings account, I would have had my own money available to pay for dental care — without wondering what the insurance company would actually cover.

This is the lesson I want other consumers to take from my experience: DO YOUR MATH BEFORE YOU BUY DENTAL INSURANCE.

Don't simply look at words like “100% coverage” or what appears on your insurance card. Ask exactly:

• What dollar amount will you actually pay for my procedure?
• What is the insurance company's “allowed amount”?
• If I go to an out-of-network dentist, how much could I have to pay?
• Are there annual maximums or other limitations?
• If my dentist charges $479, how much will UnitedHealthcare actually pay?

I understand that insurance policies have rules and limitations. My frustration is that the coverage I thought I was purchasing and the amount actually paid felt very different.

If I had known that a $479 dental bill could result in UnitedHealthcare paying only $138, I would have thought very differently about whether this insurance was worth paying $572.04 every year.

I am sharing my experience because I don't want someone else to make the same mistake.

Before choosing a dental insurance plan, don't just look at the monthly premium or the words “100% coverage.” Do your math. Read the fine print. Ask questions. And find out exactly how much the insurance company will pay before you assume you are covered.

For me, this experience has made me seriously reconsider whether continuing to pay for this dental insurance is financially worthwhile.

My last question: $ 434.04 is in the pocket of someone that is not me.

Doctor sent two appeals that drug is medically necessary for me they still declined it. Im leaving United Healthcare Today. They are scam artists

UnitedHealthCare Vision Service Spectra is the absolute worse!
They have denied reimbursement on my eyewear twice claiming that the companies are out of network. I accepted the decision the first time when it was RX-Able, but this time I used GlassesUSA which was supposed to be in network and they still denied my claim. Perhaps you should let customers know who it is they can actually use in order to get reimbursed. I get it Luigi!

United Healthcare Dental Care are the worst dental for retirees. They continually deny claims and reimbursement for my dental care.

Until end of 2025 I was on Rapatha injection for my high cholesterol issue I can’t take statins for cholesterol due to my muscles issues as per Mayo Clinic so my doctor prescribed me Repatha injection now in 2026 I have united health care through aarp they saying they don’t cover it United Health Care is the worst insurance to have coverage for anything please don’t take this insurance everyone should reject and get a different carrier this is my experience in 2026 from United Healthcare

I rate united healthcare at a two right now I finished my health assessment on August 1, 2026 and tried to log it in through the app and an error message kept popping up so I called and a rep said that they would apply it on there end and two wait twenty four hours so that’s what I did and there was still nothing so I called back the same day and was told it was escalated and sent over to another affixed in the company and to wait fourth eight hours still nothing what is going on ?

I have been trying every way possible and with help from UHC representatives and I am unable to get into the app and also unable to get into the UnitedHealthCare .com. I have lost 2 months of free groceries. I updated my phone number and email address and still nothing just takes me in loops and then says ERROR OCCURRED. This is ridiculous and very disappointing! To make matters worse I still haven’t seen my UHC card which I had them send out on 7/17 of last month. Thumbs down!!!

First , hire some people who can speak English, 2nd, I was put on hold for over a hour with a issue, told me they solved the issue, after a week nothing was resolved , called back, took a hour and 20minutes to tell me my u card order was lost, told me I would have to order again in 10 days, they cut my benefits, lied to me about in network Dr's, open enrollment cant come soon enough

I work in healthcare and this aboslutely the worst healthcare plan. My elderly mother (98yrs and very healthy for her age) is on it and they continually raise her medicare premiums.
I have theUHC dental plan and it is horrible. They denied a crown I needed. The dentist sent the additional information they asked for and still denied the procedure which cost me $2,86.00! Also, the two agents that "helped" me had not idea how to provide the informtion I asked for. Do not use UHC.

For years, I purchased all of my travel insurance through Allianz and had nothing but positive experiences. On the rare occasions I needed to file a claim, the process was straightforward, the customer service was helpful, and my claims were handled efficiently.

Since I'm no longer a U.S. resident, I wasn't eligible to purchase an Allianz policy for this trip, so I purchased travel insurance through SafeTrip by UnitedHealthcare Global instead. Unfortunately, my experience was the complete opposite.

I had to cancel my trip for medical reasons and submitted what I believed was a comprehensive claim package, including:

- A physician's letter detailing my diagnosis, when my symptoms began, my treatment, and confirming I was medically unable to travel.
- Proof that I purchased a non-refundable American Airlines ticket.
- Proof that I cancelled the ticket.

Instead of reviewing the documentation I had already provided, I was told that my doctor had to complete SafeTrip's specific physician form, even though my doctor's letter already contained the same information. Since I didn't have the form at my appointment, complying would have required another visit and additional expense.

I was also asked to obtain documentation from American Airlines confirming that no refund or travel credit had been issued. I had already submitted proof that my ticket was non-refundable, and I was unable to obtain the additional documentation they requested. When I questioned whether the documentation I'd already submitted was sufficient, I simply received the same standard response again rather than an answer to my question.

In the end, the claims process became so burdensome and frustrating that I abandoned my approximately $600 claim rather than continue spending more time and money trying to satisfy ever-increasing documentation requests.

Based on my experience, I would never purchase travel insurance from SafeTrip by UnitedHealthcare Global again. There are companies that make the claims process straightforward and customer-focused. This was not one of them. I strongly recommend choosing a different travel insurance provider.

Absolutely nothing works in so far as using their "UCard", and I received an odd letters/bills stating I owe for an eye exam. Presumably because I chose my frames and got progressive (darkening) eye glasses.
"BUT" I paid out of my pocket for the upgrades.
I called for customer service, HA! Sure, if you want to speak with support who hardly understands or speaks English.
I'm very patient with them, they're only trying to earn a living...but they're also very, very little help, as in zero.
Date of experience? Pffft, ever since I've been with them, since last year.
Come October... I'm outta United healthcare :::poof::: fast as I can!!!