UnitedHealthcare Opiniones 

I've been calling ever since Wednesday of this week to book appointments and its now Friday and I have yet to book a appointment, I keep getting sent from one department after another one and then the last department always hangs up, its very stressful as it is and you can never get a straight answer from anyone, something really needs to be done about this because its getting worst by the days.

Every time we call, the person we speak with does not understand English enough to answer any of our questions. They also refuse, although apologize profusely, to transfer us to someone in the United States so we can solve the current problem.

Rated 1 out of 5 stars
Years ago I thought this was the best… sense
Years ago I thought this was the best insurance, now it’s gone way down, now you have to get referrals to see a specialist ,even though you’ve been seeing the specialist for years, which is totally uncalled for of having to get a doctor to write you out 4 to 5 referrals and send them to the office ,not to mention how they went down on the glasses and don’t hardly give you anything you used to get two pair glasses now you’re lucky if you get one, the representatives you call and ask them questions and they have no idea even what you’re talking about, or they know nothing. Apparently they don’t mind losing customers because I will be one gone as soon as I get through this year and I’m sure they’ll lose more’!!

United healthcare assigned me a Case Manager for my daily chores. She told me that the State Of Michigan said That The Only Way That A Question Could Be Answer Was I Assist In Chores That I Needed. I Have Copd Scoliosis Herniated Disc Nerve Damage I take about 17 pills a day but the case manager said I take only 9 medications. But the case manager said that the State Of Michigan said that I Could Only Answer The Question By I Have To Assist In My Daily Chores That I Have To Go Grocery Shopping With My Care Giver I Have To Do Laundry Fold Clothes Cook Wash Dishes Wipe Off The Kitchen Counter Everything My Care Provider Does I Have To Assist. Then she only gave me 3 Agencies To pick from which the reviews for their service was awful. So out the 3 Agencies were people she is associated with. I call this Corruption Across The Board. And Also Stated that I only take 9 medications which the last time I counted I Take 17. The Corruption In United healthcare has to be investigated.

The white United Healthcare card does not ever work. Only certain items are approved and even those items never go through.
A waste of space and existence entirely.
Do not make the mistake of switching your healthcare over to this poor excuse of an insurance company.

United Healthcare cancelled my insurance for non-payment while it was actually pulling payments from my checking account - now I'm uninsured for up to 30 days while they figure this out??? How can we fix this right away? And as I talk to customer service I realize that they are actually pulling out even more than I owe.

I was pre diabetic. My sugar was high and soon to be diabetic . I was over weight actually I was Obese .. High Blood pressure etc.. My doctor prescribed Mo . It worked. My sugar came down in a good range. I lost 50 pounds no longer obese blood pressure in th egood range. I feel great. Time to renew my prescription.. United Heath Care said You do not have high sugar, your are not over weight so we will no longer cover the medication ..

I have received misdials from over 300 United HealthCare clients calling to file or inquire to claims. United HealthCare has been made aware of this for several weeks, and have acknowledged the issue (when I was finally able to reach a human instead of the AI agent). However it has not been fixed.

This is a deliberate tactic so they do not even have to hear from the clients paying hundreds, if not thousands, of dollars a months for their services so they can deny their very client base.

I have never dealt with a more evil, malicious, and greedy corporate entity in my life. This is a criminal enterprise backed by the federal government and should be dismantled.

I can’t believe I’m paying over $100 just for a dermatologist visit and this is with a PPO plan! What’s the point of paying high premiums if I still get hit with huge copays? UnitedHealthcare has been the worst insurance experience I’ve had.

It's a generic company and in my opinion should not exist in the insurance world as soon as the next open enrollment comes around in the fall I will be switching to a more reputable company one that doesn't deceive the consumer it was my mistake for being letting to my decision to go with United healthcare by one of its Representatives instead of researching it first the phone call from a United healthcare sales representative is one that I should have never answered

First deductible was roughly $16K
Second deductible was roughly $4k
Thereafter the insurance Co. should be responsible, however they try to NOT pay unless you fight them and the they continue to offer excuses and every time you call to speak to a supervisor the calls seem to "get disconnected" (how convenient) then you must begin anew with another Supervisor.
Eventually I mailed requested information to them via Certified mail which requires a signature two times and then made copies and shared with my lawyer. They can no longer escape their responsibility going forward with this and other evidence obtained.

UnitedHealthcare - Golden Rule Ins. Co. has the lowest star for many legitimate reasons.
The pivotal role of the CEO, Patrick F. Carr that helped increase the annual sales of $2.2 billion is stolen from the customers that they allegedly serve.
This review reflects all employees underneath the CEO and especially Patrick F. Carr.

Long wait times, many transferrs of call, no follow up as promised... phone calls, chats, expedited complaints all same result... none
They want you to give up

United Health Care has the worst dental you can get. Unless you pay $44.00 a month for premium. Like us seniors got that kind of money. They only pay to get you in the dentist office door.

Wonderful Representative in United Healthcare Medicare Advantage Plan. My husband spoke with Ali who is a United Healthcare Representative through the UHC direct call center for our plan. We needed information on the UCard Balance Benefit Program. Ali was patient, kind, knowledgeable, and answered all of our questions and got us on board to the benefit program. He explained exactly how it worked and set our plan in motion. He is a exceptional representative for this company and deserves the highest review.

I have the UHC Advantage plan. As part of the plan perks, I receive a UCard with a monthly allotment to purchase food and medical supplies. Today I used the UHC app which has a shopping tool to scan the barcode of a product to see if it’s covered under the UCard benefit. I purchased feminine supplies which should have been allowed. For each item I scanned I received the approval message “This product qualifies for purchase using your benefit.” When I checked out my items, none of the items I scanned were covered/paid under the benefit. I had to pay almost $50 out of my pocket because the UCard barcode scanner gave inaccurate data. What’s the point of scanning items and receiving an approval message when the items are denied! I have no confidence that any item I check using the UCard barcode scanner will give me accurate results. VERY FRUSTRATING and worthless tool!!!!!!

Extremely disappointed with United Healthcare Dental. I lost a crown—a clear dental necessity—and had it replaced, only for UHC to deny the claim afterward. Apparently, they’re happy to take your monthly premiums but won't be there when you actually have a dental emergency. Their coverage is a safety net made of tissue paper. Avoid if you actually want your dental work covered.

UnitedHealthcare failed me when I needed them most.
After being hospitalized, I faced delays, lack of clarity, and unhelpful member services during a time when I was medically vulnerable. Communication was poor, information was inconsistent, and there was no sense of urgency despite clear time sensitivity.
Instead of support, I was left stressed and chasing answers while recovering. This experience showed a serious lack of care for members during critical health situations.
I would strongly caution anyone considering UnitedHealthcare to think carefully about how they handle real emergencies — not just what they promise on paper.

ALERT!! RUN FROM THIS COMPANY. DO NOT SIGN UP FOR IT THROUGH YOUR JOB! I THROW $1000 this year to this pos company. ONCE U SIGN UP THROUGH YOUR WORK YOU CANNOT STOP PAYING FOR 1 year. I pay $80+ a month and I still pay the office visit as if I don’t have insurance through this unethical company. THEY DONT COVER ANYTHING FOR YOUR MONEY. Go to Teladoc online for $50 a session. Theres so many options rathan being robbed by this company.

on December 8, I ordered orthotics because the chat on United healthcare told me they would pay 80% of the course then on the 20th. I saw that Medicare denied it and before United healthcare denied it. I chatted with them again and they said don’t worry we’re gonna pay 80%. They did not pay anything. I got a bill for $2400. They’re not an honorable company. Let’s not with me. They would not follow up with their words.

I signed up 4/2023 for a 3 year Golden Rule plan that I was promised was the premiere of products for those of us who have to buy our own. Cut to 12/2025 when they started emailing me to reapply for another 3 yr plan. I called 12/20 and was told I couldn't reapply until 1/14 but after they reviewed my medical history they told me I'd be approved and they would call me 1/14 to apply. They didn't call at the appointment time so I called them and applied and was told that it would go through. 1/22 I gota letter dated 1/16 stating that I had been denied due to seeing my primary care doctor 10/2/2025 and him listing a f33.1 dx, no other treatment was given. I go to the PCP and gyro once a year otherwise no other medical concerns and my only medication I pay out of pocket and have done. Nothing has changed since I started the policy same medication, same dose, same routine care. But 1 diagnosis code resulted in a denial. I called and after 3 hours of being transferred found that the denial was done by a human not AI according to the rep and the only option to appeal it is with 5 yrs of medical history. They have 3 yrs of medical history, I supplied the previous 2 yrs when I applied the first time. Why would they suddenly approve it on appeal? They took 3 years of payments resulting in about 18k for 2 PCP visits and 2 gyno visits. Now I have no coverage until next open enrollment. In November 2026. F UHC.