No serios company
Respuesta de Unitrailer
Hello,
we would like to offer our sincere and unreserved apologies for the situation that you have found yourself in. Although we do not wish to push the blame onto DPD, we feel that we have been hard done by and treated very unfairly by the delivering company, who have failed to notify us that they are currently experiencing problems with their internal system, which they explained to be the reason behind the failed delivery. We have been in touch with DPD ever since, and they promised to resolve this matter as soon as humanly possible. However, all of the above does not erase the fact that we have failed to deliver your parcel because of this, and naturally, you will be receiving a full refund back onto your account. Once again, please accept our sincere apologies for this hassle.