This shop is an absolute must for anyone looking to buy parts in the UK for a drone build who doesn't want the wait. They were quick to respond to any drone related questions (which I had many of as t... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Have everything you could need to progress from beginner to advanced pilot. Prices are phenomenal and delivery was prompt and came undamaged. Would highly recommend for any level of FPV pilot
Great prices, great products and really fast delivery - had bought an item from a different shop at same time as Unmanned Tech were out of stock . Unmanned tech use DHL next day so ordered arrived 3... Ver más
Super reliable, always good value and an enjoyable experience. Just as it should be when looking for nice things for your hobby. These guys get it right every time. Take the time to read their website... Ver más
Información sobre la empresa
- Taller de maquetas
- Tienda de aeromodelismo
- Proveedor de piezas electrónicas
- Tienda de electrónica
- Tienda de hobbies
Escrito por la empresa
Unmanned Tech is a UK-based specialist retailer for FPV drones, drone parts, and Maker / IoT electronics, serving customers across the UK and Europe and worldwide. We’re run by engineers and FPV pilots who actually use the products we sell which immediately puts us ahead of most drone shops that have never powered up a flight controller. We stock a wide range of FPV components including frames, flight controllers, ESCs, motors, VTXs, receivers, batteries, and accessories, alongside Maker and IoT electronics for prototyping, robotics, automation, and embedded projects. Whether you’re building your first quad, maintaining a fleet, or sourcing components for a commercial or research project, we can help, without guessing. Support is handled in-house by humans, assisted by AI ( because typing the same setup steps 400 times a week is how enthusiasm dies). First-line support focuses on fast, clear help and getting the right info from you; anything properly technical is escalated to someone who builds and flies drones for real. No outsourcing, no overseas call centres, and no copy-paste nonsense… unless the correct fix really is “turn it off and on again. We also support a large FPV and drone community through DroneTrest and our Discord, where pilots and makers share builds, fixes, and the occasional hard-earned lesson. From pre-sales questions to post-purchase troubleshooting, our goal is simple: get you the right parts, solve problems quickly, and get you flying with confidence. FAQ: Are you actually UK-based? Yes. We’re a UK company, ship from the UK where stated, and handle support in-house. No mystery warehouses. No vanishing after checkout. Do you only sell to hobbyists? No. We support hobbyists, educators, researchers, and commercial customers, including B2B orders and technical projects. What if something goes wrong with my order? We deal with it. Mistakes happen in any business the difference is we don’t hide from them, deflect blame, or pretend couriers are mythical creatures beyond human control. Why aren’t your prices the cheapest online? Because we answer emails, test products, stock spares, and provide support after you’ve paid. Ultra-cheap sellers usually stop caring at checkout.
Información de contacto
Milton Keynes, Reino Unido
- support@unmannedtech.co.uk
- unmannedtechshop.co.uk
4,8
Excelente
796 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 mes
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Outstanding service. Highly recommended.
I placed an order with Unmanned Tech and then realised that I'd made a mistake after paying and the product I wanted was no longer in stock. A real person answered my query and changed my order with no problem at all. Drone arrived and as a newbie I was unable to activate the GPS so I contacted Unmanned Tech to see if they could suggest something. I was expecting some vague reply about looking at the manual etc but I was surprised and delighted to find an email from another real, named person with a bespoke solution for my problem and a schedule of actions I should take and the order in which I should make the changes Result was that 30 minutes after reading the email all was working perfectly. I have not had after sales service like this for decades. In future I will buy all my kit from here. I'd much rather back-order something knowing I had proper after-sales than get it tomorrow and be left in the cold with a bricked drone.
29 de julio de 2025
Opinión espontánea
Respuesta de Unmanned Tech
Thank you for this, it really means a lot to us.
We’re big believers in trying to actually fixing things, so it’s great to hear that came through. Helping someone get properly flying is always more satisfying than just pointing at a manual and calling it a day.
We really appreciate the trust, and we’ll be here when you’re ready for the next bit of kit. Hopefully with fewer “why isn’t this working” moments next time
Nice and simple to deal with!
Nice and simple to deal with and priced reasonably, would be good if they stocked more robotics gear as well as drones 😎 will continue to buy from these guys in the future
23 de julio de 2025
Opinión espontánea
Respuesta de Unmanned Tech
Thanks for the great feedback.
Glad to hear everything felt straightforward and fairly priced. The robotics gear suggestion is noted too, that’s definitely an area we’re keeping an eye on 😎
Appreciate the support and we’re looking forward to helping with future orders
Good on the whole with one quirk
Good on the whole with one quirk. If you order a battery and opt for free shipping the software ignores your order and doesn't tell you why the order hasn't been processed.
25 de julio de 2025
Opinión espontánea
Respuesta de Unmanned Tech
Thanks for the honest feedback and for calling this out.
You’re right, an order should never just sit there without any explanation. Battery shipping rules can be a bit awkward behind the scenes, but that’s on us to make it clear at checkout rather than leave people guessing.
We’ve since fixed this so the issue no longer occurs and customers are clearly informed during checkout. Thanks again for the balanced review, feedback like this genuinely helps us improve.
Ordered a few items and they have…
Ordered a few items and they have always delivered in a timely manner and prices are very competitive and sometimes cheaper than AliExpress without the wait .
15 de julio de 2025
Opinión espontánea
Respuesta de Unmanned Tech
Thanks for the great feedback.
We’ll happily take “faster than AliExpress without the wait” as a compliment 😅
Really glad to hear delivery has been reliable and pricing has hit the mark. Appreciate you ordering with us and taking the time to leave a review
Excellent service
Quick dispatch and excellent technical support.
11 de julio de 2025
Opinión espontánea
Respuesta de Unmanned Tech
Cheers for the feedback.
We ship fast and we know our stuff. Sounds like both showed up as intended.
Thanks for taking the time to leave a review, much appreciated
Happy customer
Only used the company a couple of times. On both occasions delivery was on time and parcel was well packaged. I'm happy with the service and prices.
7 de julio de 2025
Opinión espontánea
Respuesta de Unmanned Tech
Our packing robots have been notified of their success. Their celebratory pizza budget has been increased by a whole 50p.
Seriously though, thanks for the good word. Glad you're happy with the service and prices – we try to keep them just reasonable enough to fuel the addiction without alerting your bank manager. See you on order number three!
Great if you don't mind the wait
After 30+ orders with UM these are my Ps & Cs.
Pros:
- Good selection on the website,
- Well priced,
Cons:
- They state same day dispatch but really its same day tracking generated and the parcel is collected the next day (at best) when royal mail comes to collect, even if you pay for faster postage.
- Browsing the website is a pain unless you know exactly what you're after. Needs better filters
- Contacting them can be very slow, but when they do reply its normally knowledgable.
8 de julio de 2025
Opinión espontánea
Respuesta de Unmanned Tech
Blimey, 30+ orders. First off, thanks for basically funding our entire year's supply of Jaffa Cakes. We genuinely appreciate the loyalty.
Okay, let's get into the cons, because your feedback is bang on.
On the dispatch times, you’ve highlighted a super frustrating point for both of us. We have a hard 3 PM cut-off, and 99% of orders placed before then are physically packed and handed to Royal Mail that same day. The issue, and where you've rightly noticed a delay, is that Royal Mail's own tracking system sometimes doesn't update until much later that evening, or even the next day. So while your parcel is on its adventure, their system is still telling you it's with us. We do do miss the odd order (we're human!) but it its by far the exception rather than the rule.
Regarding support speed, we know the wait can be a pain. It's a conscious trade-off we've made: instead of a generic, instant reply, we want you to get the best answer from someone who actually knows the tech inside-out. The bottleneck is that the person best qualified to answer is sometimes busy doing 100 other things. It's not the perfect system, and improving that response time is what we are working towards constantly finding little things to make things faster internally.
And the website filters... yeah. You found our secret shame. It’s on our to-do list, right after ‘figure out where that weird burning smell is coming from’.
Seriously though, this is the kind of detailed, constructive feedback that actually helps us improve. Cheers for taking the time, and for sticking with us.
Appalling, very slow customer service. Avoid.
My advice is to avoid using Unmanned Tech at all costs. I ordered an FMS Ranger Trainer 850mm (Ready to Fly) through their website. While the Ranger arrived faulty and could not be flown, I fully appreciate that this was more than likely an issue from the factory and not the fault of the supplier, Unmanned Tech.
However, the support thereafter was woeful. It took 38 days from me reporting the issue to finally having a complete refund settled, after an agonisingly slow period of troubleshooting.
When it was finally decided for me to return the RC plane, which was dead on arrival, the return postage system is inadequate. They're not willing to cover the costs of a proper tracked delivery system with adequate insurance for an item worth £170. So, worryingly, you're left in the lap of Evri.
Instead of having a direct way to support your concern, you're left to post on a forum and receive extremely slow replies - at times six days between correspondence. Their customer service is appalling. Unmanned Tech - if demand is high and you're busy, hire more people to satisfy what is required rather than leaving customers in the lurch for so long.
I would highly advise anyone to avoid buying through Unmanned Tech. There is zero sense that they care or that you are ever a priority.
4 de julio de 2025
Opinión espontánea
Respuesta de Unmanned Tech
There’s no way to spin this: we’re sorry. We took a frustrating situation with a faulty product and made it infinitely worse through our own slow and inadequate processes.
You’ve laid out some serious, painful truths about our systems. Our forum-based support is intended to build a public knowledge base, but for a time-sensitive DOA product, it was the wrong tool for the job. It was slow, impersonal, and a terrible experience for you. We see that now.
Your advice to 'hire more people' is heard. We are a very small team, and your case has brutally exposed what happens when our systems can't cope with the demand. It is a hard lesson that we are not growing fast enough to prevent customers like you from being badly let down.
The worst part for us is reading that you felt we didn’t care. Our actions (or lack thereof) gave you every reason to feel that way. We can't fix the 38 days of frustration we caused, but we can thank you for taking the time to write this. It’s feedback like this that forces necessary, painful change. We're taking it to heart.
Great company great people visited in…
Great company great people visited in store a few times always helpful friendly and they really know there stuff 10/10
12 de junio de 2025
Opinión espontánea
Respuesta de Unmanned Tech
Glad you think we know our stuff. Most days we're just powered by strong coffee and a healthy fear of letting the magic smoke out. It's always great to put a face to a name and chat FPV without a keyboard in the way.
Seriously though, thanks for the killer 5 star review. It means a lot to the team. See you next time you're in the area!
Competitive pricing & quick delivery
Ordered a spare battery for my Radiomaster TX16S as it was priced very competitively compared to other online vendors. Good communication via email & it was shipped & delivered very quickly. Excellent service all round.
17 de junio de 2025
Opinión espontánea
Respuesta de Unmanned Tech
You call it "excellent service." We call it "getting the job done before the pub opens." Seriously though, we appreciate the review. Happy flying!
Great Support!
I send my Package back to get a refund (nothing was wrong with it i just did Not Need it anymore) and ups lost it on the way and gave me the worst Support.
I Wrote the unmanned tech Support and they tried to find the Package and the Status.
Unfortunately, they couldn't find the package, but they still refunded me the full amount without my insisting. Great support and I'd be happy to buy again :)
16 de junio de 2025
Opinión espontánea
Respuesta de Unmanned Tech
Our thought process on this end was pretty simple: You did your bit by sending it, the courier fumbled it, and we'd rather keep a good customer happy than spend weeks arguing with a tracking number that's vanished into the ether.
Honestly, we just figured you were good for it. Sometimes the right thing to do is just to trust people.
Thanks for sharing the story, and we're chuffed we could get it sorted for you. We'll be here when you find something you actually want to keep!
Very supportive and highly qualified…
Very supportive and highly qualified advice and suggestions to help solve my Frysky bind problems.
13 de junio de 2025
Opinión espontánea
Respuesta de Unmanned Tech
FrSky binding is a known quantity of confusion. You had a problem; you correctly came to us for the solution.
The "highly qualified advice" was likely David. We deploy him for the particularly frustrating software issues.
We genuinely appreciate you taking the time to post this. It's good to know the effort is noticed, Thank you. Happy flying.
An extremely reliable drone shop
Great selection of Drone parts, lots of stock, and just wonderfully reliable with delivery and communication.
7 de junio de 2025
Opinión espontánea
Respuesta de Unmanned Tech
"Reliable." You make us sound like a 20-year-old Toyota, but you know what? We'll take it as the highest compliment.
Keeping the shelves full and the parcels moving is 99% of the job. It's genuinely good to hear the system is working as intended.
Cheers for the great review, it means a lot. See you next time.
Great service
Great service, duly received e-mail when item I wanted returned to stock.
1 de junio de 2025
Opinión espontánea
Great store for all your FPV needs
Great store for all your FPV needs. Bought something that was on backorder and it still got to me pretty quickly.
31 de mayo de 2025
Opinión espontánea
Great prices and very detailed help…
Great prices and very detailed help when required. Highly recommended.
28 de mayo de 2025
Opinión espontánea
Don't believe the advertised prices. Sham of a company
Ordered a Neo motion combo, was charged on my card and received an order number, 2 days later they cancelled my order due to a stock and pricing error, ie not happy to honour the price, despite taking my money and forming a contract by issuing an order number. Obviously a company who do not care about contract or consumer law regarding clear price advertising, now left with credit card fees waiting for a refund rather than my goods.
27 de mayo de 2025
Opinión espontánea
Respuesta de Unmanned Tech
Hi Shaun, we’d like to address the points you've raised and clarify the situation for everyone reading.
To be perfectly clear on the timeline and the actions we took:
- Your order was placed over the long Bank Holiday weekend (backorder as the item was not in stock).
- When we were back at work on Tuesday morning, we identified a genuine pricing error on this item.
- We took immediate action and processed a FULL and instant refund to your card.
- We also sent a 10% discount code to your email to sincerely apologise for our mistake.
For the benefit of all our customers, we also want to clarify the law on this. An online order is a customer's 'offer' to buy a product. A binding sales contract is only formed when we accept that offer by physically dispatching the goods (as per our terms, Sec 4.1). Since this order was fully refunded before the item was ever in stock, no contract had been formed. This is standard practice across all UK online retail.
We are genuinely sorry for the initial error and hope this summary clarifies not just our position, but also our commitment to acting quickly and fairly.
The Team at Unmanned Tech
Very useful place
UmT is where I got my first quad from this year. Can't fault the service. They have a huge range of tiny spares for all major bnfs as well, which is super useful to avoid waiting for stuff from China, just wish they had even more selection and available stock but supply and demand I guess. As well as soldering equipment useful for those like me just starting out in the hobby. Between UmT and HobbyRC you should have everything you might need for quad flying hobby covered in the UK.
21 de mayo de 2025
Opinión espontánea
Respuesta de Unmanned Tech
It was a flawless review. A masterpiece. Then you did it. You said the H-word. You mentioned The Other Place.
Our brand safety filter just had a meltdown and now we have to fill out paperwork. Thanks for that.
And yes, you wish we had more stock. We wish we had a bigger warehouse and a budget that defied the laws of physics. We all want things we can't have.
Anyway, despite the casual mention of The-Company-Who-Must-Not-Be-Named, we'll take the 5 stars. Thanks, really appreciate you buying your stuff from us!
Reliable and prompt service
Ordered a number of items from Unmanned Tech and found them to be prompt and reliable. Prices compared favourably to online (Chinese) vendors but with much faster delivery times.
20 de mayo de 2025
Opinión espontánea
Good service,good price
Good service,good price.
Recommend every time.
20 de mayo de 2025
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.