Unvault Opiniones 

259
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have sent five orders to Unvault so far and will definitely use them again. The experience has been transparent, fast, and professional every step of the way.

Valorada con 5 estrellas sobre 5

Very easy process. Proof recording was nice. Validation was less than expected, but it's AI. Direct deposit was nice and quick. Great communication. They sent back things that didn't pass the purity t... Ver más

Valorada con 5 estrellas sobre 5

Start to finish, what an awesome process- First, my jewelry was appraised as a digital estimate, then followed up with an email. A free packing label was sent; I dropped it off at my local Fedex stor... Ver más

Valorada con 5 estrellas sobre 5

They made it so easy to send in jewelry to be sought/sold. The notifications were clear and easy to follow. Their communications were always clear, concise and helpful.

Información sobre la empresa

Escrito por la empresa

Unvault is the Robinhood for jewelry, an AI-powered platform where people can snap a photo of their jewelry, get instant valuations, and sell directly from home. With over $1 trillion of gold sitting idle in U.S. households, Unvault is unlocking this hidden value and turning jewelry into a liquid, trackable asset class


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

259 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 33% de las opiniones negativas

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4,9

Todas las opiniones

(259)

256 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I had a great experience with Unvault…

I had a great experience with Unvault from beginning to end. I can't believe how fast and efficient their service was and the customer service I received was excellent. They kept me informed every step of the way and when it came time to sell the process was easy and the offer was very fair. I highly recommend Unvault and will use their services again for sure

27 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast & Fair

I submitted images for an online evaluation on day one, shipped with a pre-paid label on day two, on day four Unvault had my jewelry evaluated & made an offer. On day 5 I had money deposited in my account. It was fast & fair. I just sent 3 more pieces!

26 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy-to-use very simple and easy to…

Easy-to-use very simple and easy to follow. Everything happened quick and everyone was extremely helpful. The videos were great and the customer service was amazing. Would definitely use them again. They made the experience pleasant and fast.

25 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

They were very helpful from the very…

They were very helpful from the very beginning all the way to the end. I was a little upset to hear that the final offer was almost half of the original offer but tbh it wasn't they're fault at all. It's just what the piece I sent ended up being worth in the long run I guess and I'm sure it didn't help that just my luck the price of gold dropped significantly. If I had gotten the piece off in time like I had planned ,who knows I may have gotten a lil more but anyways, I was very satisfied with the way they work,from helping me send the jewelry out, to sending me videos of them unboxing it and we're very respectful to the end ! Each and every team member that works there! Thank u guys very much I really appreciate it!!

24 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Unvault is Real

Unvault is Real! They paid almost double what I was previously offered by other buyers. They are a very professional and responsive team. No issues. No worries. A very interesting experience. I was paid within a week of shipping my jewelry to them. They told me what everything was valued at and I sold 4 items and they shipped back the 2 items that I wished to keep. No pressure ever, just a great way to sell jewelry while getting a fair price!

24 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not sure how this company is highly…

Not sure how this company is highly rated. They are a complete scam. I have to get lawyers involved. They are refusing to send back my $9000 worth of jewelry

24 de marzo de 2026
Opinión espontánea
Logotipo de Unvault

Respuesta de Unvault

Hi Brandon,

We are sorry to hear this. We never want the experience to be anything less than perfect. Your items were shipped back on Monday, as communicated with you.

If you have anymore questions you can reach out at contact@unvault.co!

Valorada con 5 estrellas sobre 5

Highly recommend.

Highly recommend.. great details, great information, very transparent,... The videos and transparency makes it super comfortable... will be using Unvault again

24 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have never tried to sell anything…

I have never tried to sell anything online, and was hesitant to send jewelry by mail, but the process was SO EASY and I literally had money in my account 5 days after sending. The valuation was accurate and the platform fee is fair; this was just money sitting in my closet from single earrings and broken chains that I had not worn in years. I have already sent a second set for valuation and I would encourage others to do the same. Incredibly prompt, responsive and I can see how they have earned their BBB rating!
Past and future patron,
Gretchen

21 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick, easy, and great customer service.

Very easy process from uploading my jewelry, sending it in for authenticity, and receiving the money for selling. They keep in great contact so I always knew what was going on. For my first time using id say it’s definitely worth seeing what jewelry you have lying around. Quick, easy, and great customer service. :)

21 de marzo de 2026
Opinión espontánea

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