UPGUYS Opiniones 262

TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I started with UPGUYS in April 2026, (I’m 53yrs old, stopped counting after 30) I did bloodwork showing unusually low levels of testosterone compared to my lifestyle, intense workouts pretty much eve... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The clinic tends to just test for certain things but if you bring up concerns they are happy to add a few things to your labs if you need concerns addressed even if they cannot treat them directly. I... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I switched from another provider in May, who i wasn't happy with. UpGuys has provided me with an amazing service so far. Not only am I saving money, I received the order faster and got personalized ad... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

J’ai hésité au début car je ne parle pas anglais mais aucun souci il parle la langue de Molière et que dire du service et de la rapidité WoW j’aurai du le faire depuis trop longtemps MERCI UPGUYS

La empresa ha respondido

Información sobre la empresa

  1. Proveedor online de medicamentos por prescripción
  2. Médico
  3. Clínica
  4. Farmacia online
  5. Farmacia

Escrito por la empresa

UPGUYS is Canada’s leading platform for testosterone replacement therapy (TRT) and hormone optimization, trusted by 170,000+ Canadian patients nationwide. Founded in 2019 and headquartered in Burnaby, British Columbia, UPGUYS was ranked #8 on The Globe and Mail’s 2025 list of Canada’s Top Growing Companies with 3,052% revenue growth over three years, and co-founders Mat Rezaei and Ramin Behzadi were both named 2026 EY Entrepreneur Of The Year® Pacific Region finalists. UPGUYS operates two licensed Canadian pharmacies — one in Burnaby, BC (West) and one in Toronto, ON (East) — that ship prescribed medications to patients across Canada, and works with a network of Canadian-licensed practitioners authorized to provide care to patients throughout the country. Rated 4.8/5 on Trustpilot and 5.0/5 on Google Reviews, UPGUYS has become the platform Canadian men trust for TRT and hormone-focused healthcare.


Información de contacto

Canada’s TRT & Hormone Platform

Physician-led TRT care trusted by 170,000+ Canadian men.

4,9

Excelente

TrustScore: 5 sobre 5

262 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

The product coming out of upguys is…

The product coming out of upguys is premium quality...never had any issues ordering or dealing with them. Communication and service is where they exceed my expectations. Been a long time customer and will be going forward

23 de junio de 2026
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Respuesta de UPGUYS

Hi Joe,

Thank you for your continued trust and support over the years. We're delighted to hear you've consistently found our products to be high quality and that our communication and service have met your expectations. It means a great deal to have you as a long-time customer, and we look forward to continuing to support your men's health journey.

UPGUYS Care Team

Valorada con 5 estrellas sobre 5

Always there to answer any questions

Always there to answer any questions. I didn't feel rushed through all the consultations , very knowledgeable doctors Thank you UPGUYS

24 de junio de 2026
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Respuesta de UPGUYS

Hi Pedram,

Thank you for your thoughtful feedback. We're so glad to hear you felt supported throughout your consultations and never rushed. Providing knowledgeable, attentive care and taking the time to answer every question are priorities for our team. We truly appreciate your trust and your kind words.

UPGUYS Care Team

Valorada con 5 estrellas sobre 5

Great experience.

24 de junio de 2026
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Respuesta de UPGUYS

Hi Mina,

Thank you for your feedback! We're delighted to hear you had a great experience. We appreciate your support and look forward to continuing to provide you with excellent care.

UPGUYS Care Team

Valorada con 5 estrellas sobre 5

Easy to talk to

Easy to talk to, answered all of my questions and quick delivery! Great customer service 5 stars

24 de junio de 2026
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Respuesta de UPGUYS

Hi Joseph,

Thank you for the wonderful review! We're glad to hear our team was easy to talk to, answered all your questions, and that your order arrived quickly. It's great to know our customer service made such a positive impression. We truly appreciate your support.

UPGUYS Care Team

Valorada con 5 estrellas sobre 5

Very professional and quick to ship and…

Very professional and quick to ship and respond to any questions

24 de junio de 2026
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Respuesta de UPGUYS

Hi Swolverine,

Thank you for your kind feedback! We're glad to hear you found our team professional, responsive, and that your order was shipped quickly. We appreciate your support and look forward to continuing to provide you with excellent service.

UPGUYS Care Team

Valorada con 5 estrellas sobre 5

The administration has been patient and…

The administration has been patient and informative. I couldn’t ask for more.

22 de junio de 2026
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Respuesta de UPGUYS

Hi David,

Thank you for your feedback. We're glad to hear our team was patient and informative throughout your experience. We appreciate your support.

UPGUYS Care Team

Valorada con 5 estrellas sobre 5

Provider switch - UpGuys is amazing

I switched from another provider in May, who i wasn't happy with. UpGuys has provided me with an amazing service so far. Not only am I saving money, I received the order faster and got personalized advice on how to continue to be successful in my usage of their service

28 de mayo de 2026
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Respuesta de UPGUYS

Hi Owen,

Thank you for sharing your experience. We're glad the transition was smooth and that you've found value in our service, from faster delivery to personalized support. It's great to hear our team has helped you stay on track, and we appreciate your trust in UPGUYS.

UPGUYS Care Team

Valorada con 5 estrellas sobre 5

GREAT TEAM OF PEOPLE

GREAT TEAM OF PEOPLE. THEY MAKE SURE ALL THE BASES ARE COVERED. SERVICE IS GREAT, DELIVERIES ARE ON TIME. IT TOOK A FEW DAYS TO RECEIVE THE PRODUCT. HIGHLY RECOMMENDED! MEDICAL STAFF WAS GREAT!

1 de junio de 2026
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Respuesta de UPGUYS

Hi Justin,

Thank you for the recommendation and kind words. We're thrilled to hear that our medical and support teams have provided a great experience, and that your delivery arrived promptly. We appreciate your trust and are glad we could help make the process smooth from start to finish.

UPGUYS Care Team

Valorada con 5 estrellas sobre 5

UpGuys is very quick and responsive the…

UpGuys is very quick and responsive the physicians listen to concerns and react appropriately.

Delivery is quick and easy

I have had 5 friends join since beginning.

15 de junio de 2026
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Respuesta de UPGUYS

Hi Craig,

Thank you for your feedback and support. We're glad to hear you've found our team responsive, attentive to your concerns, and that delivery has been quick and convenient. It means a lot that you've recommended us to your friends, and we truly appreciate your trust.

UPGUYS Care Team

Valorada con 5 estrellas sobre 5

Everyone was first class

Everyone was first class. Quick and seamless process. Highly recommend UPGUYS.

17 de junio de 2026
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Respuesta de UPGUYS

Hi Roger,

Thank you for your review and recommendation. We're pleased to hear you found the process quick, seamless, and first class from start to finish.

We appreciate your trust in UPGUYS and look forward to continuing to support your men's health journey.

UPGUYS Care Team

Valorada con 5 estrellas sobre 5

Great business for sure!

Great results, awesome customer service, they are super efficient. I mean I had a question they had me booked in 2 days with the NP. It’s been 4 months with them and I’m super impressed.

17 de junio de 2026
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Respuesta de UPGUYS

Hi Matt,

Thank you for the great feedback. We're thrilled to hear you've had such a positive experience with our team over the past four months. Providing efficient service, timely access to our Nurse Practitioners, and responsive support is something we work hard to deliver, so it's wonderful to know that stood out to you.

We truly appreciate your trust in our care team and look forward to continuing to support your health journey.

UPGUYS Care Team

Valorada con 5 estrellas sobre 5

It was a quick easy simple process

It was a quick easy simple process. They’re very flexible. Worked with my schedule to be able to have our virtual appointment and I was able to get a referral for bloodwork faster through you guys than it was through BC medical system appreciate all the help that they gave me and so far so good as far as my treatment goes again will be recommending this to friends

21 de mayo de 2026
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Respuesta de UPGUYS

Hi Jesse,

Thank you for taking the time to share your experience. We’re glad to hear the process was quick, simple, and flexible, and that our team was able to accommodate your schedule for your virtual appointment. It’s also great to know we could help streamline the bloodwork referral process and support you efficiently throughout your care journey.

We truly appreciate your recommendation and are grateful for your trust in our Canadian telehealth platform. We look forward to continuing to support your health goals.

UPGUYS Care Team

Valorada con 5 estrellas sobre 5

Andrew

I really like how quick they get back to me.
Straight facts this is what you have to do to get your health back on track
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
It’s been a year for me.
What a difference
✅✅✅✅✅✅✅✅

17 de junio de 2026
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Respuesta de UPGUYS

Hi Andrew,

Thank you for the fantastic feedback and for being with us for the past year. We're thrilled to hear that the responsiveness of our team and the straightforward approach to care have made such a positive difference in your experience.

It’s especially rewarding to know you’ve seen meaningful progress over time. We truly appreciate your trust and support, and we look forward to continuing to be part of your health journey.

UPGUYS Care Team

Valorada con 5 estrellas sobre 5
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Respuesta de UPGUYS

Hi Eddy,

Thank you for your recommendation and kind words! We’re delighted to hear that you’ve had a positive experience with our team. Your support means a lot to us, and we appreciate you taking the time to share your feedback.

UPGUYS Care Team

Valorada con 5 estrellas sobre 5

The Benchmark for online TRT in Canada

I've been with Upguys for over a year now. Have nothing but great things to say. Great service, great Drs and specific designing to your needs. They're always on top of the end date of your prescription. Getting you the requisition form to get your lab work done and refill on your prescription. Great customers service and correspondence. Just overall a big 5 stars from me. TRT has changed my life in a massive positive way. I'm very happy I chose Upguys for this. They haven't let me down. So if you're looking for an online clinic, search no more. Or you've been thinking about hormone replacement therapy? I would highly recommend Upguys.

17 de junio de 2026
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Respuesta de UPGUYS

Hi Remi,

Thank you for sharing such a thoughtful review and for trusting UPGUYS with your care for over a year. We're grateful to hear that you've had a positive experience with our doctors, care team, prescription management, lab requisitions, and ongoing communication.

It's especially meaningful to know that your TRT treatment experience has had such a positive impact on your life. Our goal is to provide personalized testosterone replacement therapy through a licensed Canadian telehealth platform, while making the process as convenient, responsive, and supportive as possible from start to finish.

We truly appreciate your recommendation and your confidence in UPGUYS as a Canadian TRT provider. Thank you for being part of our community and for taking the time to share your experience.

UPGUYS Care Team

Valorada con 5 estrellas sobre 5

it’s only been 2 weeks and my energy…

it’s only been 2 weeks and my energy level is up. My mood seems to be better as well. looking forward to the next 2 weeks!

17 de junio de 2026
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Respuesta de UPGUYS

Hi Edgar,

Thank you for sharing your experience. We're glad to hear you're already noticing positive changes in your energy and mood. We appreciate your trust in UPGUYS and look forward to continuing to support you throughout your TRT journey.

UPGUYS Care Team

Valorada con 5 estrellas sobre 5

Great experience

Great experience. Easy start to finish.

17 de junio de 2026
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Respuesta de UPGUYS

Hi Samuel,

Thank you for your review! We're glad to hear you had a great experience and found the process easy from start to finish. We appreciate your support and trust in UPGUYS.

UPGUYS Care Team

Valorada con 5 estrellas sobre 5

It was a very quick and easy to use…

It was a very quick and easy to use process.

17 de junio de 2026
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Respuesta de UPGUYS

Hi Jeremy,

Thank you for your feedback! We're glad to hear you found the process quick and easy to use. We appreciate you choosing UPGUYS and taking the time to share your experience.

UPGUYS Care Team

Valorada con 5 estrellas sobre 5

Fast and easy.

Fast and easy.

30 de mayo de 2026
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Respuesta de UPGUYS

Hi Mark,

Thank you for your review! We're glad to hear you found the process fast and easy. We appreciate your support and thank you for choosing UPGUYS.

UPGUYS Care Team

Valorada con 5 estrellas sobre 5

I’ve had a great experience with UPGUYS…

I’ve had a great experience with UPGUYS and their TRT program. The whole process was smooth, professional, and very easy to follow. The team has been responsive and helpful throughout, and I really appreciate how straightforward everything has been. Very satisfied so far and would definitely recommend them to anyone considering TRT treatment.

17 de junio de 2026
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Respuesta de UPGUYS

Hi Maxime,

Thank you for sharing your experience! We're pleased to hear that your TRT treatment experience has been smooth, professional, and easy to follow. It's great to know our team has been responsive and helpful throughout the process.

We truly appreciate your recommendation and your trust in UPGUYS for your TRT care.

UPGUYS Care Team

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