I started with UPGUYS in April 2026, (I’m 53yrs old, stopped counting after 30) I did bloodwork showing unusually low levels of testosterone compared to my lifestyle, intense workouts pretty much eve... Ver más
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The clinic tends to just test for certain things but if you bring up concerns they are happy to add a few things to your labs if you need concerns addressed even if they cannot treat them directly. I... Ver más
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I switched from another provider in May, who i wasn't happy with. UpGuys has provided me with an amazing service so far. Not only am I saving money, I received the order faster and got personalized ad... Ver más
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J’ai hésité au début car je ne parle pas anglais mais aucun souci il parle la langue de Molière et que dire du service et de la rapidité WoW j’aurai du le faire depuis trop longtemps MERCI UPGUYS
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Información sobre la empresa
Escrito por la empresa
UPGUYS is Canada’s leading platform for testosterone replacement therapy (TRT) and hormone optimization, trusted by 170,000+ Canadian patients nationwide. Founded in 2019 and headquartered in Burnaby, British Columbia, UPGUYS was ranked #8 on The Globe and Mail’s 2025 list of Canada’s Top Growing Companies with 3,052% revenue growth over three years, and co-founders Mat Rezaei and Ramin Behzadi were both named 2026 EY Entrepreneur Of The Year® Pacific Region finalists. UPGUYS operates two licensed Canadian pharmacies — one in Burnaby, BC (West) and one in Toronto, ON (East) — that ship prescribed medications to patients across Canada, and works with a network of Canadian-licensed practitioners authorized to provide care to patients throughout the country. Rated 4.8/5 on Trustpilot and 5.0/5 on Google Reviews, UPGUYS has become the platform Canadian men trust for TRT and hormone-focused healthcare.
Información de contacto
224-3989 Henning Drive, V5C 6P8, Burnaby, Canadá
- +1 833-400-3868
- hello@upguys.com
- upguys.com
Canada’s TRT & Hormone Platform
4,9
Excelente
262 opiniones
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I have been talking TRT for 3 months I…
I have been talking TRT for 3 months I feel very good not tired anymore and my sex life is better too!! Great customer service !!
1 de junio de 2026
Respuesta de UPGUYS
Hi Krys,
Thank you for sharing your experience. We're glad to hear that after three months of TRT you're feeling more energized, less tired, and noticing positive improvements in your overall well-being and sex life. It's also great to know that our customer service team has been able to support you throughout your journey.
We appreciate your trust in UPGUYS and are grateful you chose our licensed Canadian telehealth platform for your TRT care and men's health support.
UPGUYS Care Team
Respuesta de UPGUYS
Hi Joe,
Thank you for your review. We're pleased to hear that you found the ordering process easy and the instructions clear. Making healthcare convenient and straightforward is an important part of the experience we strive to provide.
We appreciate your support and thank you for choosing UPGUYS.
UPGUYS Care Team
What made my experience great was the…
What made my experience great was the privacy that this offers? Also the care that is given questions that are ask and the ease of of getting the prescription very happy. I have been a customer for a while. I would highly recommend to anyone.
1 de junio de 2026
Respuesta de UPGUYS
Hi Kelly,
Thank you for your kind review. We're delighted to hear that you value the privacy, personalized care, and convenience of the process. Providing a secure and supportive telehealth experience, along with clear guidance and easy access to treatment when appropriate, is something our team works hard to deliver.
It means a lot to know you've been with us for some time and would recommend us to others. We truly appreciate your continued trust and support.
UPGUYS Care Team
I had been through the clinic doctor…
I had been through the clinic doctor process before and I was never happy with the answers or the options. It always came down to the basic choices of Viagra or Cialis, both of which gave me serious leg cramps... therefore greatly cramping my style. I had read about online options and found Upguys... buy Canadian of course. From the first contact to my first order the entire experience has been great. I was put on a smaller daily dose, the side effects disappeared and I even discovered a secondary circulation benefit with Tadalfil. The follow ups are helpful as are the reminders and even though at my age I don't care... the discretion is also a plus. There is nothing to be embarrassed about but some processes just don't give you that simple treatment or answer to what is a common problem. I will continue with UPGUYS as long as I need to. I'm 66 now.
1 de enero de 2026
Respuesta de UPGUYS
Hi Michael,
Thank you for taking the time to share such a detailed review. We're pleased to hear that your experience with UPGUYS has been positive from your first consultation through to ongoing follow-up care.
It's especially encouraging to know that the personalized approach helped address concerns you had with previous treatment options and that the lower-dose regimen has been a better fit for you. Our goal is to provide accessible, supportive care that focuses on individual needs rather than a one-size-fits-all approach.
We're also glad you appreciate the follow-ups, reminders, convenience, and discretion of our Canadian telehealth platform. Erectile health concerns are common, and we're committed to making the process as straightforward and comfortable as possible for the men we serve.
Thank you for your trust and continued support. We look forward to being part of your healthcare journey for years to come.
UPGUYS Care Team
Efficient, Reliable and Informative Care
At first I was hesitant to reach out, but I'm glad i did. I feel very good these days. The staff has been very helpful, informative and punctual. As this is new for a lot of us, it is nice to be able to have any questions or concerns answered, explained and actioned. The process from start to finish has been very efficient. Blood requisitions, follow up calls, and delivery of the product has been flawless. It is a nice change to see the interest in optimizing men's overall health. In my opinion, this is lacking in the general health system.
1 de junio de 2026
Respuesta de UPGUYS
Hi Paul,
Thank you for sharing your experience and for placing your trust in UPGUYS. We understand that taking the first step can feel uncertain, so we're especially pleased to hear that our team was able to provide the support, information, and responsiveness you needed throughout the process.
It's great to know that everything from blood work requisitions and follow-up care to treatment delivery has been smooth and efficient. We believe that men deserve accessible, proactive healthcare, and we're committed to providing a supportive Canadian telehealth experience focused on overall men's health and wellness.
We truly appreciate your thoughtful feedback and are grateful to be part of your health journey.
UPGUYS Care Team
The best part of all of this…
The best part of all of this experience.. is that i was finally listened to. I'm sure I'm not the only one who was has been told by a family doctor that "I'm just below the norm and I'm healthy otherwise. Ya.. i wasn't anywhere near healthy or even happy. I'm over 3 months into my therapy... and i feel like a completely different person. Happy, calm and i paired it with a proper diet and training.... its been life changing. No question. I wish i did this 10 years ago. Literally can reach my doctor with a quick text and quick replies. I have nothing but amazing things to say about the term. Don't wait any longer guys.
1 de junio de 2026
Respuesta de UPGUYS
Hi Mark,
Thank you for sharing your experience and for trusting our team with your care. We're grateful to hear that you felt truly listened to and supported throughout your journey. It's especially meaningful to know that the combination of your treatment plan, healthy lifestyle changes, and ongoing support has helped you feel happier, calmer, and more like yourself again.
We're also pleased that the accessibility of our care team and the convenience of quick communication have made a positive difference in your experience. Your feedback means a great deal to us, and we're honored to be part of your health journey.
Thank you again for your kind words and for taking the time to share your story.
UPGUYS Care Team
Professional, convenient, and supportive
UPGUYS has been great to work with. The process was simple, the medical team was knowledgeable, and communication has been excellent throughout. I appreciated how easy it was to get answers to my questions and how comfortable the practitioners made every interaction feel.
The platform is convenient, follow-ups are well organized, and the care team has been consistently professional and respectful. Overall, it’s been a very positive experience, and I wouldn’t hesitate to recommend their services to others looking for accessible men’s health care.
1 de junio de 2026
Respuesta de UPGUYS
Hi Carlos,
Thank you for taking the time to share your experience. We're delighted to hear that you found the process simple, the platform convenient, and our medical team knowledgeable and supportive throughout your journey.
Providing accessible, professional, and respectful men's health care is at the core of what we do, so it's especially rewarding to know that our communication, follow-up process, and patient support made a positive impact. We're glad our practitioners helped make every interaction comfortable and that you always felt your questions were answered promptly.
We truly appreciate your recommendation and your trust in our team. Thank you for choosing UPGUYS.
UPGUYS Care Team
Promising!
So far - incredible support!
We started low to assess my baseline, slowly ramping up to avoid negative side effects, support whenever I need it too. If feels like the team actually cares. It's awesome. My energy is getting better and dependence on caffeine is getting less. I'm almost 44 years old and I am starting to feel like my best days are ahead for sure. 😁💪🏻
We're not where I want to be yet, but I look forward to the future and seeing what I can do well into my 50s, 60s, 70s and beyond with the UPGuys team.
1 de junio de 2026
Respuesta de UPGUYS
Hi Rich,
Thank you for sharing your experience and for trusting us with your health journey. We're delighted to hear that the support you've received has felt personalized, responsive, and genuinely caring.
It's especially encouraging to know you're already noticing improvements in your energy levels and relying less on caffeine as you continue progressing through your treatment plan. We believe in taking a thoughtful, measured approach, and we're glad the gradual process has helped you feel supported every step of the way.
We appreciate your perspective on long-term health and wellness, and we're honored to be part of your journey as you work toward your goals in the years ahead. Thank you again for your kind words and confidence in our team.
UPGUYS Care Team
The service I got was excellent and in…
The service I got was excellent and in a very timely fashion!
28 de mayo de 2026
Respuesta de UPGUYS
Hi Ronald,
Thank you for your kind feedback. We're pleased to hear that you had an excellent experience and that our team was able to provide timely service. Delivering responsive, convenient care is something we work hard to achieve, and it's great to know that was reflected in your experience.
We appreciate your support and thank you for choosing UPGUYS.
UPGUYS Care Team
Fast friendly service great product…
Fast friendly service great product works exactly as it's supposed to
29 de mayo de 2026
Respuesta de UPGUYS
Hi Walter,
Thank you for your feedback. We're glad to hear you had a fast, friendly experience and that the product worked exactly as expected. Providing reliable service and a smooth experience is something our team works hard to deliver, so we truly appreciate you taking the time to share your experience.
UPGUYS Care Team
ALL Men +40 need to get checked out!
From the intial contact, through to receiving my Prescription, the Medical and Pharmaceutical Professionals made me fell like I was in good care.
Since starting my treatment, I've felt more positive about life, and energised as a man.
For the men who are considering TRT, go through the consultation and get your bloodwork done. It's worth it. You'll feel better and those around you will witness the difference in you.
27 de mayo de 2026
Respuesta de UPGUYS
Hi Brett,
Thank you for sharing your experience and for your thoughtful feedback. We're pleased to hear that from your initial consultation through to receiving your prescription, our medical and pharmacy teams helped you feel well supported and cared for throughout the process.
It's encouraging to know that your TRT treatment experience has had a positive impact on your overall well-being and energy levels. We believe that informed consultations, comprehensive bloodwork, and ongoing support are important parts of providing responsible testosterone replacement therapy through a licensed Canadian telehealth platform.
We appreciate you taking the time to share your perspective with other men who may be exploring their hormone health options. Thank you for trusting UPGUYS with your care.
UPGUYS Care Team
Very responsive to questions
Very responsive to questions, quick shipping, and informative tips/suggestions about which products work best for you.
29 de mayo de 2026
Respuesta de UPGUYS
Hi Canuck,
Thank you for your kind feedback. We're glad to hear that our team was responsive to your questions and that you had a smooth experience with shipping and product guidance. Providing timely support and personalized recommendations is an important part of helping our patients feel confident throughout their men's health journey.
We appreciate you taking the time to share your experience and thank you for choosing UPGUYS.
UPGUYS Care Team
professional organization , zero nonsense
zero nonsense , i have zero time for nonsense
29 de mayo de 2026
Respuesta de UPGUYS
Hi Kenneth,
Thank you for the review. We're glad to hear you found our service professional and straightforward. We know our patients value efficiency, and our goal is to make accessing men's health care as simple, convenient, and hassle-free as possible.
We appreciate your support.
UPGUYS Care Team
Great service and quick delivery
Great service and quick delivery. Once my delivery was lost in the mail and they replaced it with no charge. Good people.
29 de mayo de 2026
Respuesta de UPGUYS
Hi Timothy,
Thank you for your kind words. We're glad to hear you've had a great experience with both our service and delivery process. While lost shipments are fortunately rare, we're happy our team was able to resolve the issue quickly and ensure you received your order without additional cost.
Providing reliable support and taking care of our patients when unexpected situations arise is very important to us. We truly appreciate your trust and your feedback.
UPGUYS Care Team
The entire process has been nothing but…
The entire process has been nothing but easy.
29 de mayo de 2026
Respuesta de UPGUYS
Hi Nathan,
Thank you for your review. We're delighted to hear that the entire process was easy from start to finish. Making men's health care simple, convenient, and accessible is exactly what we strive for.
We appreciate your support and thank you for choosing UPGUYS.
UPGUYS Care Team
Thorough consultation that was rapid…
Thorough consultation that was rapid and based on factual bloodwork made it easy to make a decision. The program was delivered and super easy to get started. Someone is also a click away for any questions that come up. I wish our regular family de visits were this easy.
27 de mayo de 2026
Respuesta de UPGUYS
Hi Justin,
Thank you for sharing your experience. We’re pleased to hear that the consultation process was both thorough and efficient, and that having treatment decisions guided by your bloodwork helped make the process clear and straightforward. It’s also great to know that getting started was easy and that our care team has been readily available whenever questions arise.
Providing accessible, evidence-based men’s health support through a licensed Canadian telehealth platform is something we strive for every day, so your feedback means a lot to us.
Thank you for your trust and for taking the time to leave a review.
UPGUYS Care Team
Respuesta de UPGUYS
Hi Michael,
Thank you for your review. We’re glad to hear your order arrived quickly and that your experience with our service was a positive one. Providing a convenient and reliable telehealth experience, including fast delivery, is something our team works hard to achieve.
We appreciate your support and thank you for choosing UPGUYS.
UPGUYS Care Team
They whole process is great
They whole process is great. The Dr's are informed & the pharmacist answers all questions in quick time. Thanks much!
28 de mayo de 2026
Respuesta de UPGUYS
Hi Mark,
Thank you for the great feedback and for taking the time to share your experience. We’re very glad to hear the process felt smooth and supportive from start to finish. Our doctors, pharmacists, and care team work hard to provide responsive, professional telehealth care, so it’s great to know that came through during your experience.
We truly appreciate your trust and support.
UPGUYS Care Team
Very impressed with how quick…
Very impressed with how quick everything transpired. Blood test. Make sure all markers are good before they even specify anything with treatment. Call from the doctor as soon as they receive the blood work. Thoroughly go over everything with regards to what your treatment will look like explain everything in full detail. Once All decisions are made of what you need to put you back in check at 64 years old. Everything came within 3 days Will update progress In the near future. I sent several text messages with regards to proper dosage, instructions etc with responses the same day, impressive.
26 de mayo de 2026
Respuesta de UPGUYS
Hi Brian, thank you for sharing this detailed feedback. We’re glad the bloodwork, doctor consultation, treatment review, and delivery process felt quick and thorough. It’s great to hear you felt well-informed and supported throughout your TRT care experience.
UPGUYS Care Team
I have been a customer for over a year
I have been a customer for over a year. I would highly recommend Upguys to anyone thinking about TRT. All my questions were answered, and the guidance is absolutely fantastic. Thanks Upguys, I appreciate your help along my journey.
28 de mayo de 2026
Respuesta de UPGUYS
Hi Doug, thank you for your continued trust and support over the past year. We’re very happy to hear that your questions have been answered along the way and that the guidance from our team has helped support your TRT journey. Feedback like this means a great deal to our team as we continue providing accessible Canadian men’s health and testosterone replacement therapy care through our telehealth platform.
UPGUYS Care Team
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