Receiving pin code for top-up $5 options plans for phone data and network. It's nice they have an option for low income. Also, wished they had the options to use Acorns Checking account to purchase... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Absolutely impressed at the ease of use. Not only the website but the entire process up to loading your purchase onto your phone. Without a doubt quicker then going to the store or carrier website.... Ver más
La empresa ha respondido
The system process is hard to figure out but when I called this afternoon and spoke with Jay he walked me through it and was courteous, knowledgeable and professional. Because of his kindness I wil... Ver más
La empresa ha respondido
I love the quick service provided and how the helpful customer service representative who assisted me with my Transaction. I noticed a number was missing for my refill and let's just say my phone is o... Ver más
La empresa ha respondido
Información sobre la empresa
Acerca de Up Refill
Escrito por la empresa
Up Refill provides an easy way to purchase airtime vouchers and refills for Pay As You Go mobile phones. We cover all the major phone networks, allowing users to add multiple phones on different networks to their account, and refill whenever they need.
Please note, that any accounts that opt-in to Auto Refill will have their subscription renewed automatically each month, and for security purposes you will need to log into your account in order to apply the credit to your mobile phone.
Our optional Auto Refill service allows users to automatically buy a credit refill every month, to help ensure they never run out of credit on their phone(s). The Auto Refill service can be started and paused or cancelled at any time simply by clicking a button in the user account area.
Our Customer Service team are on hand 24 hours a day to help out with any queries you may have. Click the Contact Us button below to send them a message or give them a quick call. If you have any queries regarding your account, please call or email us rather than leave a message on Trustpilot, as we will be able to help you much faster.
Información de contacto
Topaz Bridge Media LLC, 4697 E Breezy Patch Rd, 84005, Eagle Mountain, Estados Unidos
- (541) 834-8806
- support@uprefill.com
- uprefill.com
4,4
Excelente
230 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
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La gente también ha visto
Respuesta de Up Refill
Dear Caleb Jones,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://uprefill.com/contact.
Warm regards,
Ana
Respuesta de Up Refill
Dear Jaylin Collins,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://uprefill.com/contact.
Warm regards,
Kristen
Respuesta de Up Refill
Dear Angel Guzman,
I hope you are well and thank you for taking time out to leave a review.
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://uprefill.com/contact.
Regards,
Charise
Respuesta de Up Refill
Dear Latovia C. Romer,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://uprefill.com/contact.
Warm regards,
Kristen
great service
3 de julio de 2025
Respuesta de Up Refill
Dear Cary,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://uprefill.com/contact.
Regards,
Charise
pretty fast and easy
7 de febrero de 2025
Respuesta de Up Refill
Dear Sonya,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://uprefill.com/contact.
Warm regards,
Kristen
I had no problems and it's easy to get…
I had no problems and it's easy to get what you need
1 de julio de 2025
Respuesta de Up Refill
Dear David Gilley,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly. You can find us at the following link: https://uprefill.com/contact.
Warm regards,
Kristen
Very easy process
1 de julio de 2025
Respuesta de Up Refill
Hi Millicent,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://uprefill.com/contact.
Warm regards,
Kristen
It's a scam website
It's a scam website, I did a phone refill and the refill never arrived, because they send the refill a another number instead of my number, and it asked me If I wanted auto refill every month, I opted NO, and the next month they charged me without my consent and they refilled an unknown number that wasn't any of my number and that wasn't the number I used the first time, I think this website is an Indian website of scammers because is very supecios, when I try to remove the number for auto refill it doesn't remove the number and it only sends a message to support. And the number stays there, Now I had to change my debit card number, so they don't steal all the money in my card.
26 de junio de 2025
Opinión espontánea
Respuesta de Up Refill
Dear Duby Tron,
I hope this response finds you well.
I am sorry to hear that your experience with us has been difficult, we do try to make the service information and costs as clear as possible. We wish to inform you that we are a legitimate and fully functioning service.
Please don't hesitate to reach out to us directly so we can help you with your query, simply by confirming the credentials of the account in question. You can find us at the following link: https://uprefill.com/contact.
Regards,
Charise
Respuesta de Up Refill
Dear Ullston,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://uprefill.com/contact.
Warm regards,
Kristen
Respuesta de Up Refill
Dear Rene Acang,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://uprefill.com/contact.
Warm regards,
Kristen
how can this be made right
i talked to a rep i think june 11th wantedto start auto pay.but he told me i had money in my wallet.neither me afterwards have heard pf this and this is my 1st cell phone.told me$60.00.ane he would appy 40 of that for the 16th duye and left 20.and then the next month because that was what would be left.then i could do auto.now the 16th comes and i found my sevice canceled.is this normal or a really good scam because i was dealing with yourphone number.please get back with me to see if can ce rectiyed thank you
11 de junio de 2025
Opinión espontánea
Respuesta de Up Refill
Dear Carol Frisell,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://uprefill.com/contact.
Warm regards,
Kristen
Good job ver good
16 de junio de 2025
Opinión espontánea
Respuesta de Up Refill
Dear Scott Greathouse,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://uprefill.com/contact.
Warm regards,
Kristen
Quick service...
15 de junio de 2025
Opinión espontánea
Respuesta de Up Refill
Dear Angie,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://uprefill.com/contact.
Warm regards,
Kristen
It was fast and simple
It was fast and simple. Hopefully not a scam.
13 de junio de 2025
Opinión espontánea
Respuesta de Up Refill
Hi Lorraine,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service, note that we are fully functional!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://uprefill.com/contact.
Warm regards,
Kristen
Respuesta de Up Refill
Dear Usman Farooq,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://uprefill.com/contact.
Warm regards,
Ana
Scam or misleading advertising of product.
I made a purchase on a Verizon Prepaid Refill Card, that was advertised that i will received a refill PIN card, but they not provided it, also refused to refund my 40$ payment...
10 de junio de 2025
Opinión espontánea
Respuesta de Up Refill
Hi Cristian Dragomir,
We are sorry to hear that your experience with us has been difficult, we do try to make the service costs as clear as possible. We would be glad to look into this further for you, unfortunately, we have not been able to locate a matching account.
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://uprefill.com/contact.
Warm regards,
Kristen
It was quick and easy to reload.
6 de marzo de 2025
Opinión espontánea
Respuesta de Up Refill
Dear Millissa,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://uprefill.com/contact.
Warm regards,
Kristen
That this transaction went through and a confirmation number sent otherwise this is my first time using this so I'll see how it goes...
My first time using this soo I will let you know how my experience is at that time..thank you
6 de febrero de 2025
Opinión espontánea
Respuesta de Up Refill
Hi Cherie,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://uprefill.com/contact.
Warm regards,
Kristen
Very happy$
31 de mayo de 2024
Opinión espontánea
Respuesta de Up Refill
Dear Hank Weaver,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://uprefill.com/contact.
Regards,
Charise
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