Receiving pin code for top-up $5 options plans for phone data and network. It's nice they have an option for low income. Also, wished they had the options to use Acorns Checking account to purchase... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Absolutely impressed at the ease of use. Not only the website but the entire process up to loading your purchase onto your phone. Without a doubt quicker then going to the store or carrier website.... Ver más
La empresa ha respondido
The system process is hard to figure out but when I called this afternoon and spoke with Jay he walked me through it and was courteous, knowledgeable and professional. Because of his kindness I wil... Ver más
La empresa ha respondido
I love the quick service provided and how the helpful customer service representative who assisted me with my Transaction. I noticed a number was missing for my refill and let's just say my phone is o... Ver más
La empresa ha respondido
Información sobre la empresa
Acerca de Up Refill
Escrito por la empresa
Up Refill provides an easy way to purchase airtime vouchers and refills for Pay As You Go mobile phones. We cover all the major phone networks, allowing users to add multiple phones on different networks to their account, and refill whenever they need.
Please note, that any accounts that opt-in to Auto Refill will have their subscription renewed automatically each month, and for security purposes you will need to log into your account in order to apply the credit to your mobile phone.
Our optional Auto Refill service allows users to automatically buy a credit refill every month, to help ensure they never run out of credit on their phone(s). The Auto Refill service can be started and paused or cancelled at any time simply by clicking a button in the user account area.
Our Customer Service team are on hand 24 hours a day to help out with any queries you may have. Click the Contact Us button below to send them a message or give them a quick call. If you have any queries regarding your account, please call or email us rather than leave a message on Trustpilot, as we will be able to help you much faster.
Información de contacto
Topaz Bridge Media LLC, 4697 E Breezy Patch Rd, 84005, Eagle Mountain, Estados Unidos
- (541) 834-8806
- support@uprefill.com
- uprefill.com
4,4
Excelente
230 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
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La gente también ha visto
Respuesta de Up Refill
Dear Jerry Bellant,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://uprefill.com/contact.
Regards,
Charise
Great Service ♥️
2 de agosto de 2025
Respuesta de Up Refill
Dear Robyn Azure,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://uprefill.com/contact.
Regards,
Charise
I have been with you for a long long…
T have been with you for a long long time. Love it.
25 de enero de 2025
Respuesta de Up Refill
Dear Joe Ann,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://uprefill.com/contact.
Regards,
Charise
Respuesta de Up Refill
Dear Carl Smith,
I hope you are well and thank you for taking time out to leave a review.
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://uprefill.com/contact.
Regards,
Charise
Respuesta de Up Refill
Hi Sheila,
We are sorry to hear that your experience with us has been difficult, we do try to make the service costs as clear as possible.
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://uprefill.com/contact.
Warm Regards,
Charise
I was sincerely hoping I would not have…
I was sincerely hoping I would not have to enter the pin # but the phone would automatically update itself upon purchase. Otherwise this has been a great experience.
Thank you.
31 de julio de 2025
Respuesta de Up Refill
Hi Nancy,
We are sorry to hear that your experience with us was unsatisfactory, and we thank you for your time. We contacted you via email to assist you further regarding your concerns.
Feel free to let us know if you have any further concerns. You can find us at the following link: https://uprefill.com/contact.
Warm regards,
Kristen
scam ,zero stars , uprefill.com sucks
scam ,zero stars , uprefill
com sucks.
did not send refill card with pin, via email, claimed they did.
i cant pay for phone service without refill pin.
once i pay for phone.service ,then phone.company would give me the new phone number.
zero stars
uprefill.com
scam ,they suck.
1 de julio de 2025
Opinión espontánea
Respuesta de Up Refill
Hi Sir/Madam,
We are sorry to hear that your experience with us has been difficult, we do try to make the service costs as clear as possible. We would be glad to look into this further for you, unfortunately, we have not been able to locate a matching account.
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://uprefill.com/contact.
Warm regards,
Kristen
Respuesta de Up Refill
Dear Glenda Yokley,
I hope you are well and thank you for taking time out to leave a review.
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://uprefill.com/contact.
Regards,
Charise
It is difficult to talk to a person…
It is difficult to talk to a person about the billing.
17 de mayo de 2025
Respuesta de Up Refill
Hi Kitty Castillo,
We are sorry to hear that your experience with us was unsatisfactory, and we thank you for your time. We would be glad to look into this further for you. We contacted you via email to assist you further regarding your concerns.
Feel free to let us know if you have any further concerns, simply by responding to our email. You can find us at the following link: https://uprefill.com/contact.
Warm regards,
Kristen
Respuesta de Up Refill
Dear Bruce Arnolds,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://uprefill.com/contact.
Regards,
Charise
Respuesta de Up Refill
Dear Martha Sanchez,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by responding to our previous correspondence. You can find us at the following link: https://uprefill.com/contact.
Warm regards,
Kristen
Awesome!!!
25 de julio de 2025
Respuesta de Up Refill
Dear Valerie Gager,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://uprefill.com/contact.
Regards,
Charise
Goood good good
Your plan has expired. Add $49 plus applicable taxes and fees to renew your plan. Renew through the Ultra App or at h
Hello! Today I renewed my subscription and paid $50. I haven't activated my mobile number yet. +1 (507)405-8380
It was not activated as described above.
24 de julio de 2025
Respuesta de Up Refill
Dear Sir / Madam,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://uprefill.com/contact.
Regards,
Charise
Quick and convenience service
24 de julio de 2025
Respuesta de Up Refill
Dear Natisha Rose,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://uprefill.com/contact.
Regards,
Charise
Respuesta de Up Refill
Dear Victor Brown,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://uprefill.com/contact.
Regards,
Charise
Happy Customer
19 de julio de 2025
Respuesta de Up Refill
Dear Tabias,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://uprefill.com/contact.
Regards,
Charise
Respuesta de Up Refill
Dear Peter Howard,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://uprefill.com/contact.
Warm Regards,
Charise
DO NOT USE
DO NOT USE. This is a scam. I bought a refill top up and it was confirmed but I was only able to send a handful of text messages. When I called the customer service they failed to inform me about the features of the refill.
16 de julio de 2025
Opinión espontánea
Respuesta de Up Refill
Dear Sir / Madam,
I hope this response finds you well.
I am sorry to hear that your experience with us has been difficult, we do try to make the service information and costs as clear as possible. We wish to inform you that we are a legitimate and fully functioning service.
Please don't hesitate to reach out to us directly so we can help you with your query, simply by confirming the credentials of the account in question. You can find us at the following link: https://uprefill.com/contact.
Regards,
Charise
easy and very fast this was so easy not…
easy and very fast this was so easy not like before
15 de julio de 2025
Respuesta de Up Refill
Dear Martha Barton,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://uprefill.com/contact.
Warm regards,
Kristen
Respuesta de Up Refill
Dear Sir/Madam,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have. You can find us at the following link: https://uprefill.com/contact.
Warm regards,
Ana
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