Behave like scammers basically. Your 'reservation' is only confirmed until this appalling operator decides; if they get the chance of a new booker who wants a longer stay (that includes your dates) th... Ver más
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Consulta las opiniones de los clientes
Please students do not use this company. Appalling service. My daughter and 6 uni friends were given the keys to their house in Leeds at 4pm on 1st July. They were horrified by what they found. The... Ver más
La empresa ha respondido
We have not given Lee an easy ride! There almost hasn't been a day where we haven't needed maintenance, and despite our persistent pestering and the pests themselves (which we discovered this morning)... Ver más
La empresa ha respondido
I cannot recommend urbane lettings (Lee Ramsey) highly enough.No question goes unanswered and he’s responsive via email and knowledgeable. Urbane lettings put all the other estate agents to shame as... Ver más
La empresa ha respondido
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Would recommend
Who could complain,
After choosing Urbane?
There service is insane,
the best in the game,
That bloke is helpful too,
Lee Ramsey is his name.
His professionalism has really shon,
I promise you it’s not a con,
So all I’m saying is c’mon!
Sign before all properties are gone,
The only thing left to say is...
Get that f**kin cooker on!!!

Respuesta de urbanelettings.co.uk
Urbane Lettings have been great
Urbane Lettings have been great, they really have shone above the rest. Me and my house mates were looking to find somewhere to rent pretty quickly, and due to our busy work schedules we were initially sceptical about dealing with agents, however, Lee and James have been absolutely terrific with helping us find a place. Lee he’s enthusiastic, provides great advice and most importantly he listened to our requirements and didn’t just send us stuff for the sake of it, overall Urbane Lettings made the process of searching really enjoyable!

Respuesta de urbanelettings.co.uk
Great communication
Great letting company - really good with communication and fixing any maintenance issues quickly. Very friendly. Lee Ramsey is quick to respond and wears all appropriate PPE when attending the property - great customer service

Respuesta de urbanelettings.co.uk
Service Review
Lee from Urbane Lettings has always responded to any issues quickly and within 24hrs every time. He has been understanding and accommodating of covid concerns with visitors or maintenance.
Some specific maintenance issues in my flat took a while to sort unfortunately, but they did try to quickly deal with it, and fast responses to any queries in relation to it meant these issues were easier to deal with for me.

Respuesta de urbanelettings.co.uk
Good student letting agent
Had no real issues with Urbane which is rare for a student letting agent. Everything that has needed to be fixed has been done fairly promptly and communication with the company representatives has been swift.

Respuesta de urbanelettings.co.uk
Great customer service and wore PPE/…
Great customer service and wore PPE/ maintained social distance when attending office.

Respuesta de urbanelettings.co.uk
Would definitely recommend!
Very helpful with any property problems and is always checking up to make sure everyone is okay (which is really nice during these times). Would definitely recommend.

Respuesta de urbanelettings.co.uk
Good communication with lee Ramsey
Good communication with lee Ramsey, very professional

Respuesta de urbanelettings.co.uk
Great customer care
Great customer care. Highly responsive to any issues regarding the property. Friendly office environment when collecting keys. Would recommend. Having a dishwasher is a bonus too.

Respuesta de urbanelettings.co.uk
Good communication and Covid security…
Good communication and Covid security in the office. Lee Ramsey very professional.

Respuesta de urbanelettings.co.uk
Really friendly and good communication-…
Really friendly and good communication- whenever we’ve had a problem they reply quickly to it and get it resolved.

Respuesta de urbanelettings.co.uk
Great team
Always answer quick and fix any problems immediately. Go the extra mile

Respuesta de urbanelettings.co.uk
Very helpful and quick replies
Very helpful and quick replies. Answered every question we had and helped us with every request we had. They were informative and explained all our different options.

Respuesta de urbanelettings.co.uk

Respuesta de urbanelettings.co.uk
Great Service
I have recently had to move into one of urbane's professional lettings, the move was straight forward and any queries i had were cleared up straight away.
I would highly recommend to anyone

Respuesta de urbanelettings.co.uk
Constant issues would not recommend
Issues with tenancy from start to finish - would not recommend

Respuesta de urbanelettings.co.uk
Lee is very lovely and has watered my…
Lee is very lovely and has watered my plants for me whilst I’ve been away!

Respuesta de urbanelettings.co.uk
Professional and considerate
Lee was very professional and maintained social distancing rules throughout the visit. All matters were addressed in a considerate manner and any issues that could not be fixed on the day were reported as the survey was being done. Overall excellent service.

Respuesta de urbanelettings.co.uk

Respuesta de urbanelettings.co.uk
Really helpful and friendly
We've had a really good experience with Urbane. We've had a bit of confusion around our utilities, and this has been dealt with really well by Lee. This is really important to us as people new to renting. The agency has been really responsive, friendly, and willing to help. Would recommend!

Respuesta de urbanelettings.co.uk
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